Few issues with ins...
 
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Few issues with install of Zextras

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(@kdmiller45)
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Joined: 4 weeks ago
Posts: 20
Topic starter  

when I ran the initial install .sh file I got the following error

Insert the cluster credential password: service-discover: error: unable to open /etc/zextras/service-discover/cluster-credentials.tar.gpg: cannot find Cluster credential in /etc/zextras/service-discover/cluster-credentials.tar.gpg, please copy the file from the existing server or upload it to LDAP could not find in documentation what the default was since I did not see instructions on how to set it

 

While running Carbonio Bootstrap It kept finding a port conflict with 25, I killed all processes running on that port and reran it, still came up, so I disabled mta just for now and continued the setup completed with some other error

Creating galsync account for default domain...failed. probably because mta is disabled

I noted the two passwords for service-discover and The PostgreSQL password 

any help would  be appreciated

keith


   
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(@kdmiller45)
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Joined: 4 weeks ago
Posts: 20
Topic starter  

P.S. I am using Ubuntu 24.02 and the password file for the cluster was not created


   
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(@sharif)
Reputable Member Admin
Joined: 4 years ago
Posts: 902
 

@kdmiller45 

I would recommend you to check the requirements and preliminaries carefully from the following pages:

https://docs.zextras.com/carbonio-ce/html/install/requirements.html#requirements

https://docs.zextras.com/carbonio-ce/html/install/preliminary.html

Let me know your doubts.

Thanks


   
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(@kdmiller45)
Active Member
Joined: 4 weeks ago
Posts: 20
Topic starter  

@sharif 

I am now at the user and admin login screes and unable to login

please suggest logs and their locations and what I would be looking for

also there is no such command zxsuite ran from zextras

 

I created a account and am trying to give it admin rights

 

Keith

 


   
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(@kdmiller45)
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Joined: 4 weeks ago
Posts: 20
Topic starter  

Got this while looking at the mailbox.log
2026-02-28 13:57:31,153 INFO [qtp1501976525-7241] [name=zextras@justourmail.com;ip=192.168.1.20;oip=192.168.1.102;oproto=https;port=42352;soapId=56c9b7e6;] SoapEngine - handler exception: authentication failed for [zextras@justourmail.com], LDAP error: - unable to ldap authenticate: invalid credentials

 

Keith


   
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(@kdmiller45)
Active Member
Joined: 4 weeks ago
Posts: 20
Topic starter  

@sharif 

Why don't you train up some of the forum member here, so they have the knowledge to help, the response time for help is REALLY slow and YES I volunteer

Keith


   
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