I have a problem with repository and can't install Carbonio CE.
I try use Ubuntu Server 22.04 and Ubuntu Server 24.04. And follow instruction from https : removed link zextras. com / carbonio-ce / html / install / preliminary. html
Firewall ufw is inactive. apt update ended successful.
Then i try use "Automatic Script-based Installation" from https : removed link zextras. com/ carbonio-ce / html/ install/ scenarios / single-server-scenario. html for my OS but get:
Get:1 https:// repo. zextras. io/release/ubuntu jammy/main amd64 carbonio-icu amd64 74.2-2jammy [15.2 MB]
Ign:1 https:// repo. zextras. io/release/ubuntu jammy/main amd64 carbonio-icu amd64 74.2-2jammy
Get:2 https:// repo. zextras. io/release/ubuntu jammy/main amd64 carbonio-krb5 amd64 1.21.2-2jammy [1,600 kB]
Ign:2 https:// repo. zextras. io/release/ubuntu jammy/main amd64 carbonio-krb5 amd64 1.21.2-2jammy
Get:3 https:// repo. zextras. io/release/ubuntu jammy/main amd64 carbonio-openssl amd64 3.5.0-1jammy [3,862 kB]
Ign:3 https:// repo. zextras. io/release/ubuntu jammy/main amd64 carbonio-openssl amd64 3.5.0-1jammy
Get:4 https:// repo. zextras. io/release/ubuntu jammy/main amd64 carbonio-curl amd64 8.14.1-1jammy [1,143 kB]
Ign:4 https:// repo. zextras. io/release/ubuntu jammy/main amd64 carbonio-curl amd64 8.14.1-1jammy
Get:5 https:// repo. zextras. io/release/ubuntu jammy/main amd64 carbonio-jemalloc amd64 5.3.0-3jammy [12.9 MB]
Ign:5 https:// repo. zextras. io/release/ubuntu jammy/main amd64 carbonio-jemalloc amd64 5.3.0-3jammy
Get:6 https:// repo. zextras. io/release/ubuntu jammy/main amd64 carbonio-libxml2 amd64 2.10.1-2jammy [816 kB]
for any packet from this repo. And installation has ends with error not all packets downloaded. If i try open https:// repo. zextras. io / release/ubuntu i get in internet browser:
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
</Error>
What can i do?
@denis
Could you please share the output of followings:
root@mail:~# lsb_release -a root@mail:~# cat /etc/apt/sources.list.d/zextras.list root@mail:~# ls -ll /usr/share/keyrings/zextras.gpg
and check if everything is in order as per official instruction:
https://docs.zextras.com/carbonio-ce/html/install/preliminary.html#configure-repositories
@sharif , thank you for try to help
root@mail0:~# lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 22.04.5 LTS
Release: 22.04
Codename: jammy
root@mail0:~# cat removed link
deb [arch=amd64 signed-by= removed link ] removed link jammy main
root@mail0:~# ls -ll removed link
-rw-r--r-- 1 root root 6250 Oct 28 11:19 removed link
Unfortunately I checked preferences from your link many times.
previous post with links
root@mail0:~# cat / etc / apt / sources.list.d / zextras.list deb [arch=amd64 signed-by=/ usr / share / keyrings / zextras.gpg ] https: / / repo.zextras.io / release / ubuntu jammy main
root@mail0:~# ls -ll / usr / share / keyrings / zextras.gpg -rw-r--r-- 1 root root 6250 Oct 28 11:19 / usr / share / keyrings / zextras.gpg
The repository
https://repo.zextras.io/release/ubuntu
have certificate from Amazon, and servers of repository is Amazons too? May be this is a problem?
I could not find any issue.
A public repo could be hosted anywhere. We need to look if it is reachable and users could fetch packages from that repository.
root@ub24:~# apt clean all root@ub24:~# apt update Hit:1 https://repo.zextras.io/release/ubuntu noble InRelease Hit:2 http://archive.ubuntu.com/ubuntu noble InRelease Hit:3 http://archive.ubuntu.com/ubuntu noble-updates InRelease Hit:4 http://archive.ubuntu.com/ubuntu noble-backports InRelease Hit:5 http://archive.ubuntu.com/ubuntu noble-security InRelease Reading package lists... Done Building dependency tree... Done Reading state information... Done 27 packages can be upgraded. Run 'apt list --upgradable' to see them. root@ub24:~# root@ub24:~# root@ub24:~# root@ub24:~# cat /etc/apt/sources.list.d/zextras.list deb [arch=amd64 signed-by=/usr/share/keyrings/zextras.gpg] https://repo.zextras.io/release/ubuntu noble main root@ub24:~# root@ub24:~# root@ub24:~# root@ub24:~# ls -ll /usr/share/keyrings/zextras.gpg -rw-r--r-- 1 root root 6250 Oct 28 12:56 /usr/share/keyrings/zextras.gpg root@ub24:~#
On my VM apt update also don't get errors and mtr show that server reachable:
root@mail0:~# apt update Hit:1 http://ru.archive.ubuntu.com/ubuntu jammy InRelease Get:2 http://ru.archive.ubuntu.com/ubuntu jammy-updates InRelease [128 kB] Get:3 http://ru.archive.ubuntu.com/ubuntu jammy-backports InRelease [127 kB] Get:4 http://security.ubuntu.com/ubuntu jammy-security InRelease [129 kB] Hit:5 https://repo.zextras.io/release/ubuntu jammy InRelease Hit:6 https://apt.postgresql.org/pub/repos/apt jammy-pgdg InRelease Get:7 http://security.ubuntu.com/ubuntu jammy-security/main amd64 Packages [2,776 kB] Get:8 http://security.ubuntu.com/ubuntu jammy-security/universe amd64 Packages [1,007 kB] Fetched 4,167 kB in 3s (1,464 kB/s) Reading package lists... Done Building dependency tree... Done Reading state information... Done 8 packages can be upgraded. Run 'apt list --upgradable' to see them.
but if i try get any packet from repository https://repo.zextras.io/release/ubuntu
apt can't get any data and in output get something that:
root@mail0:~# apt download carbonio-icu Get:1 https://repo.zextras.io/release/ubuntu jammy/main amd64 carbonio-icu amd64 74.2-2jammy [15.2 MB] Ign:1 https://repo.zextras.io/release/ubuntu jammy/main amd64 carbonio-icu amd64 74.2-2jammy Get:1 https://repo.zextras.io/release/ubuntu jammy/main amd64 carbonio-icu amd64 74.2-2jammy [15.2 MB] Ign:1 https://repo.zextras.io/release/ubuntu jammy/main amd64 carbonio-icu amd64 74.2-2jammy Get:1 https://repo.zextras.io/release/ubuntu jammy/main amd64 carbonio-icu amd64 74.2-2jammy [15.2 MB] Ign:1 https://repo.zextras.io/release/ubuntu jammy/main amd64 carbonio-icu amd64 74.2-2jammy Get:1 https://repo.zextras.io/release/ubuntu jammy/main amd64 carbonio-icu amd64 74.2-2jammy [15.2 MB] Err:1 https://repo.zextras.io/release/ubuntu jammy/main amd64 carbonio-icu amd64 74.2-2jammy Connection timed out [IP: 3.164.68.44 443] W: Download is performed unsandboxed as root as file '/root/carbonio-icu_74.2-2jammy_amd64.deb' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied) E: Failed to fetch https://repo.zextras.io/release/ubuntu/pool/carbonio-icu_74.2-2jammy_amd64.deb Connection timed out [IP: 3.164.68.44 443]