Issue about letsencrypt via admin panel does not appear via the certbot command

Hello guys. I have configured the certificate in Carbonio, I configured it via the admin panel, it generated it and it worked. however, when I run certbot from the command line it does not display any certificate. Not even me consulting the domain, and in the https://docs.zextras.com/carbonio-ce/html/adminpanel/domains.html#ap-vhost documentation it says that the certbot renew command would work, is that correct?

zextras@mail [~] $ certbot renew
Saving debug log to /var/log/carbonio/letsencrypt/letsencrypt.log

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No renewals were attempted.
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zextras@mail [~] $
zextras@mail [~] $ certbot certificates
Saving debug log to /var/log/carbonio/letsencrypt/letsencrypt.log

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
No certificates found.
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zextras@mail [~] $

the certbot logs

zextras@mail [~] $ cat /var/log/carbonio/letsencrypt/letsencrypt.log
2023-09-12 12:23:17,636:DEBUG:certbot._internal.main:certbot version: 2.3.0
2023-09-12 12:23:17,636:DEBUG:certbot._internal.main:Location of certbot entry point: /opt/zextras/common/certbot/bin/carbonio-certbot
2023-09-12 12:23:17,636:DEBUG:certbot._internal.main:Arguments: []
2023-09-12 12:23:17,636:DEBUG:certbot._internal.main:Discovered plugins: PluginsRegistry(PluginEntryPoint#manual,PluginEntryPoint#null,PluginEntryPoint#standalone,PluginEntryPoint#webroot)
2023-09-12 12:23:17,644:DEBUG:certbot._internal.log:Root logging level set at 30
2023-09-12 12:23:17,644:DEBUG:certbot._internal.display.obj:Notifying user: No certificates found.
zextras@mail [~] $

Any idea why the certificate configured via the admin panel does not appear via the certbot command?

Best regards.