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Migration from Zimbra Errors

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(@mhammett)
Active Member
Joined: 12 years ago
Posts: 16
Topic starter  

I am following these instructions for migrating:
https://community.zextras.com/how-to-use-script-to-migrate-zimbra-to-carbonio-carbonio-ce/

 

When following step 7 for importing to the new environment, I'm getting a lot of these errors:

ERROR: service.FAILURE (system failure: POST failed, status=504 504)

How do I begin to hunt them down?

I'm also getting a few of these:

ERROR: zclient.IO_ERROR (Read timed out) (cause: java.net.SocketTimeoutException Read timed out)

I had already increased the timeout, so, um, increase it more?

 

 


   
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(@sharif)
Reputable Member Admin
Joined: 3 years ago
Posts: 768
 

@mhammett

Hi,

Could you please check this post:

https://community.zextras.com/forum/postid/4011/

Make sure zimbraPublicServiceProtocol , zimbraPublicServicePort are configure correctly.

Let us know the result.

Regards,

Sharif


   
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(@mhammett)
Active Member
Joined: 12 years ago
Posts: 16
Topic starter  

I ended up using the script at https://www.anahuac.eu/zimbra-to-carbonio-z2c/ to migrate.


   
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(@betoceni)
New Member
Joined: 5 months ago
Posts: 6
 

I was also following https://community.zextras.com/how-to-use-script-to-migrate-zimbra-to-carbonio-carbonio-ce/

 

Importing the data to Carbonio (step 7) I am also facing this:

ERROR: service.FAILURE (system failure: POST failed, status=504 504)

always on the same accounts, meaning it is some limitation with carbonio or nginx timeouts/size limits.

I made sure that zimbraPublicServiceProtocol, zimbraPublicServicePort and hostname are configured correctly.

I was also getting a some of these:

ERROR: zclient.IO_ERROR (Read timed out) (cause: java.net.SocketTimeoutException Read timed out)

but I fixed them with:

zmlocalconfig -e socket_so_timeout=2147483647

which is the maximum allowed value, will revert it later.

If anyone resolved the status 504 error thou, that would be awesome info.

This post was modified 4 weeks ago by BetoCeni

   
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(@betoceni)
New Member
Joined: 5 months ago
Posts: 6
 

Update on this, in case anyone goes through the same issues. I had a persisten issue with only one of my domain accounts...

After analysing ANAHUAC's script I decided to use his method to export/import just this last account and....it worked.
The difference between these script's is: ANAHUAC's one is more granular. It separates Calendar, Contacts, Emailed Contacts, Tasks and Inbox/Sent e-mails...on the export step and logically, on the import aswell.

Don't ask me why, but anahuac's script is, as of right now, more reliable.


   
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