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New Installation - CE 24.12.2 - A few stumbling blocks

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(@rtol050)
Joined: 19 hours ago
Posts: 1
Topic starter  

Hi there,

I've been plodding along my first install of Carbonio, first looks is that it looks like a great product. (I've only re-installed once so far! 🤣 )

 

Right so, I've managed to install certs, request DKIM etc for my domain but I'm struggling to send anything at all?

 

I need to be able to use external SMTP for deliverability purposes. Microsoft make it impossible to really use your own SMTP these days regardless whether all the security checks pass. I use AWS S3 and I followed these two articles/posts:

 

https://community.zextras.com/forum/carbonio-setup/mta-relay-not-using-authentication/#post-6696

https://wiki.zimbra.com/wiki/Outgoing_SMTP_Authentication

 

Unfortunately I cannot send anything at all, I click send, it says it is sending and then the message composer window pops back up. I cannot see anything that means much to me in the logs but I'm not up to speed with the Contabo "log language" yet.

 

Another thing I am struggling with is that, when rebooting the server, a few services do not start and I have to manually start them from CLI - this probably isn't the best practice so any pointers to fix this would be handy. Confused as to why it should be doing this.


   
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(@sharif)
Admin
Joined: 3 years ago
Posts: 595
 

@rtol050

Hi,

May be this reply could be some help for you:

https://community.zextras.com/forum/postid/9661/

But in addition, I would request you to check followings: (if possible in order)

  • Are all services running:
  • Can you send emails from webmail? What does log (/var/log/carbonio.log) says about successful delivery? If can't send emails via webmail, still what does log says in case of failed attempt?
  • What dos log says in case of failed attempt using external app/software?

Once we understand these, I hope you will be able to find out the issue.

Regards,

Sharif


   
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