Good afternoon
We installed the service, everything works except for displaying the monitor.
All modules are installed and working correctly.
Tell me the possible solutions?
@9lks7afg
Hi,
What OS you are using?
Regards,
Sharif
Ubuntu 20.04
Try browser Google Chrome and Mozilla
What is the status of:
systemctl status carbonio-videoserver.service
and
journalctl -u carbonio-videoserver.service
Regards,
Sharif
systemctl status carbonio-videoserver.service
carbonio-videoserver.service - Zextras Videoserver
Loaded: loaded (/lib/systemd/system/carbonio-videoserver.service; enabled; vendor preset: enabled)
Drop-In: /etc/systemd/system/carbonio-videoserver.service.d
└─override.conf
Active: active (running) since Wed 2024-02-14 13:42:13 UTC; 1 day 1h ago
Main PID: 829 (janus)
Tasks: 47
Memory: 7.9M
CGroup: /system.slice/carbonio-videoserver.service
└─829 /opt/zextras/common/bin/janus
journalctl -u carbonio-videoserver.service
Feb 14 15:21:42 zextras.solopharm.com janus[829]: [1405984315271457] Creating ICE agent (ICE Full mode, controlled)
Feb 14 15:22:01 zextras.solopharm.com janus[829]: [1405984315271457] Negotiation update, checking what changed...
Feb 14 15:22:01 zextras.solopharm.com janus[829]: [1405984315271457] ICE restart detected
Feb 14 15:22:01 zextras.solopharm.com janus[829]: [1405984315271457] Video SSRC (#0) on mline #0 changed: 1303606180 --> 1189900906
Feb 14 15:22:01 zextras.solopharm.com janus[829]: [1405984315271457] Video SSRC (#0 rtx) on mline #0 changed: 1091320040 --> 3996139871
Feb 14 15:22:01 zextras.solopharm.com janus[829]: [1405984315271457] Restarting ICE...
Feb 14 15:24:04 zextras.solopharm.com janus[829]: Detaching handle from JANUS AudioBridge plugin; 0x7f175c010930 0x7f1778025fa0 0x7f175c010930 0x7f17>
Feb 14 15:24:04 zextras.solopharm.com janus[829]: [janus.plugin.audiobridge-0x7f1778025fa0] No WebRTC media anymore
Feb 14 15:24:04 zextras.solopharm.com janus[829]: No WebRTC media anymore
Feb 14 15:24:04 zextras.solopharm.com janus[829]: [7162392029220346] WebRTC resources freed; 0x7f175c010930 0x7f175c008a90
Feb 14 15:24:04 zextras.solopharm.com janus[829]: No WebRTC media anymore
Feb 14 15:24:04 zextras.solopharm.com janus[829]: Detaching handle from JANUS VideoRoom plugin; 0x7f175c010ec0 0x7f17780289c0 0x7f175c010ec0 0x7f175c>
Feb 14 15:24:04 zextras.solopharm.com janus[829]: [janus.plugin.videoroom-0x7f17780289c0] No WebRTC media anymore; 0x7f175c010ec0 0x7f175c00cd50
Feb 14 15:24:04 zextras.solopharm.com janus[829]: [6716109555441793] Handle and related resources freed; 0x7f175c010ec0 0x7f175c008a90
Feb 14 15:24:04 zextras.solopharm.com janus[829]: Detaching handle from JANUS VideoRoom plugin; 0x7f175c00f940 0x7f177801fe50 0x7f175c00f940 0x7f175c>
Feb 14 15:24:04 zextras.solopharm.com janus[829]: [janus.plugin.videoroom-0x7f177801fe50] No WebRTC media anymore; 0x7f175c00f940 0x7f175c00b910
Feb 14 15:24:04 zextras.solopharm.com janus[829]: [2587036346355182] WebRTC resources freed; 0x7f175c00f940 0x7f175c008a90
Feb 14 15:24:04 zextras.solopharm.com janus[829]: [2587036346355182] Handle and related resources freed; 0x7f175c00f940 0x7f175c008a90
Feb 14 15:24:04 zextras.solopharm.com janus[829]: Destroying session 8473805684669092; 0x7f175c008a90
Feb 14 15:24:04 zextras.solopharm.com janus[829]: [7162392029220346] Handle and related resources freed; 0x7f175c010930 0x7f175c008a90
Feb 14 15:24:15 zextras.solopharm.com janus[829]: Detaching handle from JANUS AudioBridge plugin; 0x7f175c0126b0 0x7f175c010e90 0x7f175c0126b0 0x7f17>
Feb 14 15:24:15 zextras.solopharm.com janus[829]: [janus.plugin.audiobridge-0x7f175c010e90] No WebRTC media anymore
Feb 14 15:24:15 zextras.solopharm.com janus[829]: No WebRTC media anymore
Feb 14 15:24:15 zextras.solopharm.com janus[829]: [8003304422169379] WebRTC resources freed; 0x7f175c0126b0 0x7f175c00c200
Feb 14 15:24:15 zextras.solopharm.com janus[829]: No WebRTC media anymore
Feb 14 15:24:15 zextras.solopharm.com janus[829]: Detaching handle from JANUS VideoRoom plugin; 0x7f175c011170 0x7f175c001db0 0x7f175c011170 0x7f175c>
Feb 14 15:24:15 zextras.solopharm.com janus[829]: [janus.plugin.videoroom-0x7f175c001db0] No WebRTC media anymore; 0x7f175c011170 0x7f175c00c9f0
Feb 14 15:24:15 zextras.solopharm.com janus[829]: [3994623821982604] Handle and related resources freed; 0x7f175c011170 0x7f175c00c200
Feb 14 15:24:15 zextras.solopharm.com janus[829]: Detaching handle from JANUS VideoRoom plugin; 0x7f175c012570 0x7f175c007820 0x7f175c012570 0x7f175c>
Feb 14 15:24:15 zextras.solopharm.com janus[829]: [janus.plugin.videoroom-0x7f175c007820] No WebRTC media anymore; 0x7f175c012570 0x7f175c007770
Feb 14 15:24:15 zextras.solopharm.com janus[829]: [1405984315271457] WebRTC resources freed; 0x7f175c012570 0x7f175c00c200
Feb 14 15:24:15 zextras.solopharm.com janus[829]: [1405984315271457] Handle and related resources freed; 0x7f175c012570 0x7f175c00c200
Feb 14 15:24:15 zextras.solopharm.com janus[829]: Destroying session 830232156716966; 0x7f175c00c200
Feb 14 15:24:15 zextras.solopharm.com janus[829]: Last user/forwarder/file just left room audio_b153b435-515a-4552-a807-5fc00ebd6f6f, going idle...
Feb 14 15:24:15 zextras.solopharm.com janus[829]: Detaching handle from JANUS VideoRoom plugin; 0x7f175c00d820 0x7f175c010240 0x7f175c00d820 0x7f175c>
Feb 14 15:24:15 zextras.solopharm.com janus[829]: [janus.plugin.videoroom-0x7f175c010240] No WebRTC media anymore; 0x7f175c00d820 0x7f175c003ba0
Feb 14 15:24:15 zextras.solopharm.com janus[829]: [2088694152954026] Handle and related resources freed; 0x7f175c00d820 0x7f175c005cf0
Feb 14 15:24:15 zextras.solopharm.com janus[829]: Detaching handle from JANUS AudioBridge plugin; 0x7f175c00de20 0x7f175c00cc30 0x7f175c00de20 0x7f17>
Feb 14 15:24:15 zextras.solopharm.com janus[829]: [janus.plugin.audiobridge-0x7f175c00cc30] No WebRTC media anymore
Feb 14 15:24:15 zextras.solopharm.com janus[829]: No WebRTC media anymore
Feb 14 15:24:15 zextras.solopharm.com janus[829]: No WebRTC media anymore
Feb 14 15:24:15 zextras.solopharm.com janus[829]: [3963383714318944] Handle and related resources freed; 0x7f175c00de20 0x7f175c005cf0
Feb 14 15:24:15 zextras.solopharm.com janus[829]: Destroying session 4080668771461710; 0x7f175c005cf0
Feb 14 15:24:15 zextras.solopharm.com janus[829]: [8003304422169379] Handle and related resources freed; 0x7f175c0126b0 0x7f175c00c200
Feb 14 15:24:16 zextras.solopharm.com janus[829]: Detaching handle from JANUS AudioBridge plugin; 0x7f175c009020 0x7f175c00b490 0x7f175c009020 0x7f17>
Feb 14 15:24:16 zextras.solopharm.com janus[829]: [janus.plugin.audiobridge-0x7f175c00b490] No WebRTC media anymore
Feb 14 15:24:16 zextras.solopharm.com janus[829]: No WebRTC media anymore
Feb 14 15:24:16 zextras.solopharm.com janus[829]: [8721927479158718] WebRTC resources freed; 0x7f175c009020 0x7f175c0039b0
Feb 14 15:24:16 zextras.solopharm.com janus[829]: No WebRTC media anymore
Feb 14 15:24:16 zextras.solopharm.com janus[829]: Last user/forwarder/file just left room audio_293cc99f-956c-4eba-9ef3-0617e7353e89, going idle...
Feb 14 15:24:16 zextras.solopharm.com janus[829]: Detaching handle from JANUS VideoRoom plugin; 0x7f175c007e20 0x7f175c002080 0x7f175c007e20 0x7f175c>
Feb 14 15:24:16 zextras.solopharm.com janus[829]: [janus.plugin.videoroom-0x7f175c002080] No WebRTC media anymore; 0x7f175c007e20 0x7f175c0058b0
Feb 14 15:24:16 zextras.solopharm.com janus[829]: [8704059379629307] Handle and related resources freed; 0x7f175c007e20 0x7f175c0039b0
Feb 14 15:24:16 zextras.solopharm.com janus[829]: Detaching handle from JANUS VideoRoom plugin; 0x7f175c0088f0 0x7f175c004c20 0x7f175c0088f0 0x7f175c>
Feb 14 15:24:16 zextras.solopharm.com janus[829]: [janus.plugin.videoroom-0x7f175c004c20] No WebRTC media anymore; 0x7f175c0088f0 0x7f175c008a30
Feb 14 15:24:16 zextras.solopharm.com janus[829]: [3697575957049755] WebRTC resources freed; 0x7f175c0088f0 0x7f175c0039b0
Feb 14 15:24:16 zextras.solopharm.com janus[829]: [3697575957049755] Handle and related resources freed; 0x7f175c0088f0 0x7f175c0039b0
Feb 14 15:24:16 zextras.solopharm.com janus[829]: Destroying session 2178696690091194; 0x7f175c0039b0
Feb 14 15:24:16 zextras.solopharm.com janus[829]: Detaching handle from JANUS VideoRoom plugin; 0x7f175c007c90 0x7f175c00c390 0x7f175c007c90 0x7f175c>
Feb 14 15:24:16 zextras.solopharm.com janus[829]: [janus.plugin.videoroom-0x7f175c00c390] No WebRTC media anymore; 0x7f175c007c90 0x7f175c005ba0
Feb 14 15:24:16 zextras.solopharm.com janus[829]: [5946164386057299] Handle and related resources freed; 0x7f175c007c90 0x7f175c0082b0
Feb 14 15:24:16 zextras.solopharm.com janus[829]: Detaching handle from JANUS AudioBridge plugin; 0x7f175c0073e0 0x7f175c006970 0x7f175c0073e0 0x7f17>
Feb 14 15:24:16 zextras.solopharm.com janus[829]: [janus.plugin.audiobridge-0x7f175c006970] No WebRTC media anymore
Feb 14 15:24:16 zextras.solopharm.com janus[829]: No WebRTC media anymore
Feb 14 15:24:16 zextras.solopharm.com janus[829]: No WebRTC media anymore
Feb 14 15:24:16 zextras.solopharm.com janus[829]: [7898223750514573] Handle and related resources freed; 0x7f175c0073e0 0x7f175c0082b0
Feb 14 15:24:16 zextras.solopharm.com janus[829]: Destroying session 8370515874221032; 0x7f175c0082b0
Feb 14 15:24:16 zextras.solopharm.com janus[829]: [8721927479158718] Handle and related resources freed; 0x7f175c009020 0x7f175c0039b0
this is the last status