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Things not working following official five server scenario

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(@rwebb616)
Joined: 9 years ago
Posts: 59
Topic starter  

Maybe I'm missing things here but I don't see the chat function.  Uploading files under the files folder doesn't work, I get a red exclamation mark and the file never ends up in the folder I go to upload it to.  The documents for openoffice don't work - can't create any file - document, spreadsheet or presentation.  I get a generic error that says "Something went wrong"  

I also don't see in the admin panel where I can monitor the queues.  This might be easy but I don't see it in the documentation.  


   
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(@anahuac)
Joined: 2 years ago
Posts: 328
 

Is there a chance of you're trying to use a LXC container to install Carbon CE?


   
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antonio
(@antonio)
Joined: 1 year ago
Posts: 48
 

Hi, about document upload/creation check permissions, as already discussed here 

https://community.zextras.com/forum/carbonio-general-thread/upload-file-on-the-files-area-doesnt-work/#post-5766


   
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(@rwebb616)
Joined: 9 years ago
Posts: 59
Topic starter  

@anahuac No - the system is running on Proxmox VE as individual VMs.  I did a template VM that had all the basics configured and then created the servers in the 5 server scenario.


   
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(@rwebb616)
Joined: 9 years ago
Posts: 59
Topic starter  

@antonio I actually saw that posting but none of my servers have that folder.  I checked them all.  Perhaps it got moved to a new location?  I didn't do any searches.  I still don't completely understand yet where things are other than some of the more obvious components.


   
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(@rwebb616)
Joined: 9 years ago
Posts: 59
Topic starter  

Ok so I figured out what I did wrong.  There are two sets of documentation - one for the CE version and presumably the other is for the commercial version.  I followed the install instructions for the commercial version.  

I redid everything with the CE version and things are working now, however one step in the install I was unable to complete and that was on server 4 the doc / preview server where it wanted me to configure memcached - the config.ini that it wanted me to edit did not contain the items that it told me to search for near the end of the file. 

1nginx_lookup_server_full_path_urls =  https://172.16.0.13:7072 
2memcached_server_full_path_urls = 172.16.0.12:11211

So I left that step uncompleted but it seems to work - perhaps it is slower because of it, but it's working.


   
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(@stefanodavid)
Joined: 3 years ago
Posts: 227
 

@rwebb616

in case the two options are not present in the file /etc/carbonio/preview/config.ini, they should be added at the end of the file (this is usually implied when editing configuration files). 


   
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(@rwebb616)
Joined: 9 years ago
Posts: 59
Topic starter  

Posted by: @stefanodavid

@rwebb616

in case the two options are not present in the file /etc/carbonio/preview/config.ini, they should be added at the end of the file (this is usually implied when editing configuration files). 

That was my thought except this is an INI file which means it goes under a [section] and I do not know which section it belongs to.

 


   
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(@stefanodavid)
Joined: 3 years ago
Posts: 227
 

@rwebb616 yes, sorry you are right. I just checked one of our VMs and they are under the [storage] section.


   
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