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Unable to send mails from clients (Thunderbird) using starttls on port 587

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(@hwoffinden)
Joined: 9 months ago
Posts: 3
Topic starter  

This is fresh install of Carbonio CE 24.1.0 on Centos 8.

Everything appears to work fine except sending mails using the SUBMISSION protocol on port 587.
Sending unencrypted on port works fine.
This is not a firewall issue.

When attempting to send on port 587, then the server log says:
Mar 3 14:37:38 smtp postfix/submission/smtpd[30677]: sql_select option missing
Mar 3 14:37:38 smtp postfix/submission/smtpd[30677]: auxpropfunc error no mechanism available
Mar 3 14:37:38 smtp postfix/submission/smtpd[30677]: _sasl_plugin_load failed on sasl_auxprop_plug_init for plugin: sql
Mar 3 14:37:38 smtp postfix/submission/smtpd[30677]: connect from hw-beast.woffinden.dk[192.168.3.24]
Mar 3 14:37:38 smtp postfix/submission/smtpd[30677]: Anonymous TLS connection established from hw-beast.woffinden.dk[192.168.3.24]: TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits) key-exchange X25519 server-signature RSA-PSS (2048 bits) server-digest SHA256

The client eventually times out trying.
Any help would be greatly appreciated.

Thanks.


   
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(@sharif)
Admin
Joined: 2 years ago
Posts: 591
 

@hwoffinden

Hi,

I checked on a server with CE release 24.1.0 and I am able to send and receive emails using Thunderbird. I am attaching images for your convenience.

Also, I would request you to use an officially supported OS (Ubuntu 20.LTS and RHEL8) to avoid any unknown inconvenience.

Regards,

Sharif


   
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(@sharif)
Admin
Joined: 2 years ago
Posts: 591
 

Another screenshot:

of settings:

Regards,

Sharif


   
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(@hwoffinden)
Joined: 9 months ago
Posts: 3
Topic starter  

@sharif

Hi.

Thank for your reply, but unfortunately I don't have the necessary rights to view screen shots, even logged in.

Regards,
Henrik


   
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(@sharif)
Admin
Joined: 2 years ago
Posts: 591
 

@hwoffinden

Hi,

Sorry for the inconvenience.

Can you check if you could see the attached images with this post?

Screenshot-1

Screenshot-2

Regards,

Sharif

 


   
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(@ccdiazt1972)
Joined: 8 months ago
Posts: 1
 

I have the same problem, but I can´t send mails from external applications, like nextcloud, owncloud, etc. With Thunderbird I don't have any problem.

I have a fresh Carbonio CE 24.1.0

For Nextcloud 28.0.3

Mar 11 21:39:25 mx01 postfix/submission/smtpd[1525528]: connect from unknown[10.0.0.40]
Mar 11 21:39:25 mx01 postfix/submission/smtpd[1525528]: SSL_accept error from unknown[10.0.0.40]: -1
Mar 11 21:39:25 mx01 postfix/submission/smtpd[1525528]: warning: TLS library problem: error:14094418:SSL routines:ssl3_read_bytes:tlsv1 alert unknown ca:ssl/record/rec_layer_s3.c:1562:SSL alert number 48:
Mar 11 21:39:25 mx01 postfix/submission/smtpd[1525528]: lost connection after STARTTLS from unknown[10.0.0.40]
Mar 11 21:39:25 mx01 postfix/submission/smtpd[1525528]: disconnect from unknown[10.0.0.40] ehlo=1 starttls=0/1 commands=1/2

 

 

Regards


   
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(@cisco72)
Joined: 9 years ago
Posts: 2
 

@ccdiazt1972 Hi, I have the same problem with an installation of Carbonio 24.7.0, did you manage to solve it?


   
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