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Workstream Collaboration UI chats do not work when using Active directory authentication method

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(@avolkov)
Joined: 8 months ago
Posts: 11
Topic starter  

Hello! Installed Carbonio CE 24.01, configured everything according to the instructions from the topic: Fresh Installation of Carbonio CE 23.12.0 Workstream Collaboration
and chats only work with local authentication method.
If I change the authentication method to Active Directory, then chats stop working for users from my Active Directory domain.
How to solve this problem? Has anyone already tried setting up chats with AutoProvisioning and authentication through Active Directory?


   
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(@avolkov)
Joined: 8 months ago
Posts: 11
Topic starter  

@sharif Hello. Can you help me or tell me why chats don’t work when logging in through Active Directory?


   
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