Carbonio Docs - storage problem

Some more errors on On files (office) server:

Aug 26 12:03:57 systemd[1]: Stopping Carbonio Files sidecar proxy...
Aug 26 12:03:57 systemd[1]: carbonio-files-sidecar.service: Main process exited, code=killed, status=9/KILL
Aug 26 12:03:57 systemd[1]: carbonio-files-sidecar.service: Failed with result 'signal'.
Aug 26 12:03:57 systemd[1]: Stopped Carbonio Files sidecar proxy.
Aug 26 12:03:57 systemd[1]: carbonio-files-sidecar.service: Consumed 2min 12.303s CPU time.
Aug 26 12:03:57 systemd[1]: Started Carbonio Files sidecar proxy.

Aug 26 12:03:57 consul[21222]: Error connecting to Consul agent: Unexpected response code: 403 (Permission denied)

Aug 26 12:03:57 consul[21222]: [2024-08-26 12:03:57.683][21222][info][main] [source/server/server.cc:330] initializing epoch 0 (base id=0, hot restart version=disabled)
Aug 26 12:03:57 consul[21222]: [2024-08-26 12:03:57.683][21222][info][main] [source/server/server.cc:332] statically linked extensions:
Aug 26 12:03:57 consul[21222]: [2024-08-26 12:03:57.683][21222][info][main] [source/server/server.cc:334] envoy.stats_sinks: envoy.dog_statsd, envoy.metrics_service, envoy.stat_sinks.dog_statsd, envoy.stat_sinks.hystrix, envoy.sta>
Aug 26 12:03:57 consul[21222]: [2024-08-26 12:03:57.683][21222][info][main] [source/server/server.cc:334] envoy.compression.decompressor: envoy.compression.brotli.decompressor, envoy.compression.gzip.decompressor
Aug 26 12:03:57 consul[21222]: [2024-08-26 12:03:57.683][21222][info][main] [source/server/server.cc:334] envoy.retry_priorities: envoy.retry_priorities.previous_priorities

Hi,

Thanks for your interest.

I think there is an issue with the composition of packages installed on different nodes/servers:

Could you please tell us more about your setup:

For example: installed packages list -

Node-1/Server - 1

service-discover-server 
carbonio-directory-server

Node-2/Server - 2

carbonio-proxy 
carbonio-webui
carbonio-files-ui
carbonio-user-management
carbonio-tasks-ui 
carbonio-ws-collaboration-ui
carbonio-files-public-folder-ui 
service-discover-agent

.

.

. and so on.

Posted by: @aljosa-spanger

↑

It is a multi-server installation.

There are three storage servers, one office server, one proxy server, ...

Other related information (configurations, errors in logs,...).

Regards,

Sharif

Hi,

this is list of servers with carbonio packages installed.

Node1:

database server

• - postgresql-16
• - service-discover-agent
• - carbonio-files-db
• - carbonio-mailbox-db
• - carbonio-docs-connector-db
• - carbonio-tasks-db
• - carbonio-message-dispatcher-db
• - carbonio-ws-collaboration-db
• - carbonio-prometheus-process-exporter
• - carbonio-prometheus-postgres-exporter

directory server

• - service-discover-server
• - carbonio-directory-server
• - carbonio-prometheus-process-exporter

proxy server

• - carbonio-proxy
• - carbonio-webui
• - carbonio-files-ui
• - carbonio-user-management
• - carbonio-tasks-ui
• - carbonio-ws-collaboration-ui
• - carbonio-files-public-folder-ui
• - service-discover-agent
• - carbonio-prometheus-process-exporter

mta server

• - carbonio-mta
• - service-discover-agent
• - carbonio-prometheus-clamav-exporter

application servers (mailstore, tasks, provisioning) / 3 servers

• - carbonio-appserver
• - carbonio-storages-ce
• - carbonio-tasks-ce
• - carbonio-zal
• - service-discover-agent
• - carbonio-prometheus-process-exporter

files, docs, editor, preview server

• - carbonio-files-ce
• - carbonio-docs-editor
• - carbonio-docs-connector-ce
• - carbonio-preview-ce
• - service-discover-agent
• - carbonio-ws-collaboration-ce
• - carbonio-prometheus-process-exporter

grafana server

• - carbonio-prometheus
• - service-discover-agent
• - grafana

dns server

Regards

Aljosa

Hi,

I realized I forgot to install the package carbonio-message-dispatcher on

files, docs, editor, preview server server.

But I have one sub-question.

Do I need to install carbonio-ws-* packages if I don't need the chat functionality?

Regards,

Aljosa

@aljosa-spanger 

I think you would get a very good idea about multi node installation from here:

https://docs.zextras.com/carbonio-ce/html/install/scenarios/scenario-a.html

Regards,

Sharif

@sharif

Thanks for the recommendation.

However, I have read the recommended documentation you have sent (link).

I thought that maybe some other service indirectly also needs the carbonio-ws* packages (errors in logs).

I am also wondering if you have any idea why the Carbonio Docs (office) is not responding well (I need to reload multiple times to open created documents).

I need to sort this out if I want to get the carbonio suite up and running.

I found the source of the problem. 😀 

I had 3 servers to store emails, documents, ... (Node 3 in multiserver scenario https://docs.zextras.com/carbonio-ce/html/install/scenarios/scenario-a.html).
After I turned off the second and third server and recreated the documents, they now open nicely. The preview of pdf documents also works correctly.

So far everything works with one mailstore server.

However, I would like to add additional mail storage servers in the future.

@aljosa-spanger

Glad to know the progress. But by sensing your plan, I would recommend you to consider Carbonio Enterprise which has many architectural advantages (i.e scaling, robust system etc). 

Regards,

Sharif

@sharif

Unfortunately, Carbonio Enterprise cannot be selected for the project in question.

Maybe for some other project in the future.

Regards,

Aljosa

@aljosa-spanger 

Hi,

Okay. I can understand.

Regards,

Sharif