Hi, I am currently facing an issue with the carbonio-files service in my Carbonio CE setup. I have a multi-server setup. I have another node with the database, mesh, and directory service, and on this one, I have installed files, preview, and docs.
The service continuously fails to start, and I receive the following error messages in the logs:
Jul 11 11:36:27 work service-discoverd[177]: 2024-07-11T11:36:27.082+0200 [WARN] agent: Check is now critical: check=service:carbonio-files
Jul 11 11:36:28 work carbonio-preview-start.sh[513]: "[2024-07-11 11:36:28,812] INFO [uvicorn.access.send:478] 127.0.0.1:53442 - "GET /health/ready/ HTTP/1.1" 200"
Jul 11 11:36:32 work service-discoverd[177]: 2024-07-11T11:36:32.083+0200 [WARN] agent: Check is now critical: check=service:carbonio-files
Jul 11 11:36:33 work carbonio-preview-start.sh[514]: "[2024-07-11 11:36:33,813] INFO [uvicorn.access.send:478] 127.0.0.1:58972 - "GET /health/ready/ HTTP/1.1" 200"
Jul 11 11:36:37 work service-discoverd[177]: 2024-07-11T11:36:37.083+0200 [WARN] agent: Check is now critical: check=service:carbonio-files
Jul 11 11:36:38 work carbonio-preview-start.sh[513]: "[2024-07-11 11:36:38,815] INFO [uvicorn.access.send:478] 127.0.0.1:58974 - "GET /health/ready/ HTTP/1.1" 200"
Jul 11 11:36:39 work systemd[1]: carbonio-files.service: Scheduled restart job, restart counter is at 135.
Jul 11 11:36:39 work systemd[1]: Stopped Carbonio Files daemon.
Jul 11 11:36:39 work systemd[1]: carbonio-files.service: Consumed 2.421s CPU time.
Jul 11 11:36:39 work systemd[1]: Started Carbonio Files daemon.
Jul 11 11:36:41 work carbonio-files[7204]: 11:36:41.786 [main] ERROR com.zaxxer.hikari.pool.HikariPool - HikariPool-1 - Exception during pool initialization.
Jul 11 11:36:41 work carbonio-files[7204]: org.postgresql.util.PSQLException: The server requested SCRAM-based authentication, but the password is an empty string.
Jul 11 11:36:41 work carbonio-files[7204]: #011at org.postgresql.core.v3.ConnectionFactoryImpl.lambda$doAuthentication$4(ConnectionFactoryImpl.java:844)
Jul 11 11:36:41 work carbonio-files[7204]: #011at org.postgresql.core.v3.AuthenticationPluginManager.withPassword(AuthenticationPluginManager.java:81)
Jul 11 11:36:41 work carbonio-files[7204]: #011at org.postgresql.core.v3.ConnectionFactoryImpl.doAuthentication(ConnectionFactoryImpl.java:835)
Jul 11 11:36:41 work carbonio-files[7204]: #011at org.postgresql.core.v3.ConnectionFactoryImpl.tryConnect(ConnectionFactoryImpl.java:203)
Jul 11 11:36:41 work carbonio-files[7204]: #011at org.postgresql.core.v3.ConnectionFactoryImpl.openConnectionImpl(ConnectionFactoryImpl.java:258)
Jul 11 11:36:41 work carbonio-files[7204]: #011at org.postgresql.core.ConnectionFactory.openConnection(ConnectionFactory.java:54)
Jul 11 11:36:41 work carbonio-files[7204]: #011at org.postgresql.jdbc.PgConnection.<init>(PgConnection.java:263)
Jul 11 11:36:41 work carbonio-files[7204]: #011at org.postgresql.Driver.makeConnection(Driver.java:443)
Jul 11 11:36:41 work carbonio-files[7204]: #011at org.postgresql.Driver.connect(Driver.java:297)
Jul 11 11:36:41 work carbonio-files[7204]: #011at com.zextras.carbonio.files.Boot.boot(Boot.java:52)
Jul 11 11:36:41 work carbonio-files[7204]: #011at com.zextras.carbonio.files.Boot.main(Boot.java:33)
Jul 11 11:36:41 work carbonio-files[7204]: Caused by: org.postgresql.util.PSQLException: The server requested SCRAM-based authentication, but the password is an empty string.
Jul 11 11:36:41 work carbonio-files[7204]: #011at org.postgresql.core.v3.ConnectionFactoryImpl.lambda$doAuthentication$4(ConnectionFactoryImpl.java:844)
Jul 11 11:36:41 work carbonio-files[7204]: #011at org.postgresql.core.v3.AuthenticationPluginManager.withPassword(AuthenticationPluginManager.java:81)
Jul 11 11:36:41 work carbonio-files[7204]: #011at org.postgresql.core.v3.ConnectionFactoryImpl.doAuthentication(ConnectionFactoryImpl.java:835)
Jul 11 11:36:41 work carbonio-files[7204]: #011at org.postgresql.core.v3.ConnectionFactoryImpl.tryConnect(ConnectionFactoryImpl.java:203)
Jul 11 11:36:41 work carbonio-files[7204]: #011at org.postgresql.core.v3.ConnectionFactoryImpl.openConnectionImpl(ConnectionFactoryImpl.java:258)
Jul 11 11:36:41 work carbonio-files[7204]: #011at org.postgresql.core.ConnectionFactory.openConnection(ConnectionFactory.java:54)
Jul 11 11:36:41 work carbonio-files[7204]: #011at org.postgresql.jdbc.PgConnection.<init>(PgConnection.java:263)
Jul 11 11:36:41 work carbonio-files[7204]: #011at org.postgresql.Driver.makeConnection(Driver.java:443)
Jul 11 11:36:41 work carbonio-files[7204]: #011at org.postgresql.Driver.connect(Driver.java:297)
Jul 11 11:36:41 work carbonio-files[7204]: #011at com.zaxxer.hikari.util.DriverDataSource.getConnection(DriverDataSource.java:138)
Jul 11 11:36:41 work carbonio-files[7204]: #011at com.zaxxer.hikari.pool.PoolBase.newConnection(PoolBase.java:359)
Jul 11 11:36:41 work carbonio-files[7204]: #011at com.zaxxer.hikari.pool.PoolBase.newPoolEntry(PoolBase.java:201)
Jul 11 11:36:41 work systemd[1]: carbonio-files.service: Main process exited, code=exited, status=1/FAILURE
Jul 11 11:36:41 work systemd[1]: carbonio-files.service: Failed with result 'exit-code'.
Jul 11 11:36:41 work systemd[1]: carbonio-files.service: Consumed 2.769s CPU time.
Thanks!!!