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Failed to start Carbonio

 
General Info
Last Post by anahuac 1 month ago
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 japacheco
(@japacheco)
Joined: 1 year ago
Posts: 33
Topic starter 10/15/2024 23:58  

Hi friends

Today we present the following problem, I was reported that the mail had fallen and when trying to connect to the server was not possible, I had to restart it directly in console because it was inhibited.
After starting the server it has not been possible to start the carbonio services again

Host my.domain.com
Stopping config service...Done.
Stopping service webapp...Done.
Stopping stats...Done.
Stopping mta...Done.
Stopping cbpolicyd...Done.
Stopping opendkim...Done.
Stopping amavis...Done.
Stopping antivirus...Done.
Stopping antispam...Done.
Stopping proxy...Done.
Stopping memcached...Done.
Stopping mailbox...Done.
Stopping directory-server...Done.
Host my.domain.com
Starting directory server...Done.
Failed.
Starting openldap...failed.


   
Quote
 japacheco
(@japacheco)
Joined: 1 year ago
Posts: 33
Topic starter 10/16/2024 02:00  

I was looking the logs while trying to start the services with zmcontrol start and this is what it shows:

Oct 15 19:57:22 myserver zimbramon[2810]: 2810:info: Starting services initiated by zmcontrol
Oct 15 19:57:22 myserver slapd[2883]: @(#) $OpenLDAP: slapd 2.5.18 (Aug 27 2024 11:01:58) $#012#011root@96c4948bc304:/tmp/openldap/src/openldap-2.5.18/servers/slapd
Oct 15 19:57:22 myserver slapd[2883]: sql_select option missing
Oct 15 19:57:22 myserver slapd[2883]: auxpropfunc error no mechanism available
Oct 15 19:57:22 myserver slapd[2883]: _sasl_plugin_load failed on sasl_auxprop_plug_init for plugin: sql
Oct 15 19:57:22 myserver slapd[2884]: mdb_db_open: database "": mdb_dbi_open(/opt/zextras/data/ldap/mdb/db/ad2i) failed: MDB_CORRUPTED: Located page was wrong type (-30796).
Oct 15 19:57:22 myserver slapd[2884]: backend_startup_one (type=mdb, suffix=""): bi_db_open failed! (-30796)
Oct 15 19:57:22 myserver slapd[2884]: DIGEST-MD5 common mech free
Oct 15 19:57:22 myserver slapd[2884]: slapd stopped.
Oct 15 19:57:22 myserver slapd[2884]: DIGEST-MD5 common mech free
Oct 15 19:57:22 myserver ldapsearch: DIGEST-MD5 common mech free
Oct 15 19:57:23 myserver ldapsearch: DIGEST-MD5 common mech free
Oct 15 19:57:25 myserver ldapsearch: DIGEST-MD5 common mech free
Oct 15 19:57:26 myserver ldapsearch: DIGEST-MD5 common mech free
Oct 15 19:57:30 myserver ldapsearch: message repeated 4 times: [ DIGEST-MD5 common mech free]
Oct 15 19:57:31 myserver ldapsearch: DIGEST-MD5 common mech free
Oct 15 19:57:32 myserver ldapsearch: DIGEST-MD5 common mech free
Oct 15 19:58:03 myserver /postfix-script[3880]: the Postfix mail system is not running

   
ReplyQuote
 japacheco
(@japacheco)
Joined: 1 year ago
Posts: 33
Topic starter 10/16/2024 02:02  

The versions are these:

Carbonio

Carbonio Release 24.9.0

Ubuntu

Ubuntu 20.04.6 LTS


   
ReplyQuote
 japacheco
(@japacheco)
Joined: 1 year ago
Posts: 33
Topic starter 10/16/2024 14:54  

Can anyone help me please! I have a lot of mailboxes there and now everyone wants to shut my head off..


   
ReplyQuote
 japacheco
(@japacheco)
Joined: 1 year ago
Posts: 33
Topic starter 10/16/2024 16:09   
root@myserver:/tmp# systemctl status carbonio-*
● carbonio-docs-editor-sidecar.service - Carbonio Docs server sidecar proxy
     Loaded: loaded (/lib/systemd/system/carbonio-docs-editor-sidecar.service; enabled; vendor preset: enabled)
     Active: activating (auto-restart) (Result: exit-code) since Wed 2024-10-16 10:02:42 -04; 8s ago
       Docs:  https://docs.zextras.com/zextras-suite-documentation/latest/ 
    Process: 1125872 ExecStart=/usr/bin/consul connect envoy -token-file /etc/carbonio/docs-editor/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-docs-editor (code=exited, status=1/FAILURE)
   Main PID: 1125872 (code=exited, status=1/FAILURE)

● carbonio-prometheus-openldap-exporter.service - Carbonio Prometheus OpenLDAP exporter
     Loaded: loaded (/lib/systemd/system/carbonio-prometheus-openldap-exporter.service; enabled; vendor preset: enabled)
     Active: active (running) since Tue 2024-10-15 19:54:46 -04; 14h ago
   Main PID: 588 (carbonio-promet)
      Tasks: 12 (limit: 19123)
     Memory: 14.4M
     CGroup: /system.slice/carbonio-prometheus-openldap-exporter.service
             └─588 /usr/bin/carbonio-prometheus-openldap-exporter --config /etc/carbonio/carbonio-prometheus-openldap-exporter/carbonio-prometheus-openldap-exporter.yml

Oct 16 09:53:46 myserver.contaboserver.net carbonio-prometheus-openldap-exporter[588]: time="2024-10-16T09:53:46-04:00" level=error msg="dial failed" component=scraper error="LDAP Result Code 200 \"Network Error\": dial tcp 127.0.0.1:389: connect: connection refused"
Oct 16 09:54:46 myserver.contaboserver.net carbonio-prometheus-openldap-exporter[588]: time="2024-10-16T09:54:46-04:00" level=error msg="dial failed" component=scraper error="LDAP Result Code 200 \"Network Error\": dial tcp 127.0.0.1:389: connect: connection refused"
Oct 16 09:55:46 myserver.contaboserver.net carbonio-prometheus-openldap-exporter[588]: time="2024-10-16T09:55:46-04:00" level=error msg="dial failed" component=scraper error="LDAP Result Code 200 \"Network Error\": dial tcp 127.0.0.1:389: connect: connection refused"
Oct 16 09:56:46 myserver.contaboserver.net carbonio-prometheus-openldap-exporter[588]: time="2024-10-16T09:56:46-04:00" level=error msg="dial failed" component=scraper error="LDAP Result Code 200 \"Network Error\": dial tcp 127.0.0.1:389: connect: connection refused"
Oct 16 09:57:46 myserver.contaboserver.net carbonio-prometheus-openldap-exporter[588]: time="2024-10-16T09:57:46-04:00" level=error msg="dial failed" component=scraper error="LDAP Result Code 200 \"Network Error\": dial tcp 127.0.0.1:389: connect: connection refused"
Oct 16 09:58:46 myserver.contaboserver.net carbonio-prometheus-openldap-exporter[588]: time="2024-10-16T09:58:46-04:00" level=error msg="dial failed" component=scraper error="LDAP Result Code 200 \"Network Error\": dial tcp 127.0.0.1:389: connect: connection refused"
Oct 16 09:59:46 myserver.contaboserver.net carbonio-prometheus-openldap-exporter[588]: time="2024-10-16T09:59:46-04:00" level=error msg="dial failed" component=scraper error="LDAP Result Code 200 \"Network Error\": dial tcp 127.0.0.1:389: connect: connection refused"
Oct 16 10:00:46 myserver.contaboserver.net carbonio-prometheus-openldap-exporter[588]: time="2024-10-16T10:00:46-04:00" level=error msg="dial failed" component=scraper error="LDAP Result Code 200 \"Network Error\": dial tcp 127.0.0.1:389: connect: connection refused"
Oct 16 10:01:46 myserver.contaboserver.net carbonio-prometheus-openldap-exporter[588]: time="2024-10-16T10:01:46-04:00" level=error msg="dial failed" component=scraper error="LDAP Result Code 200 \"Network Error\": dial tcp 127.0.0.1:389: connect: connection refused"
Oct 16 10:02:46 myserver.contaboserver.net carbonio-prometheus-openldap-exporter[588]: time="2024-10-16T10:02:46-04:00" level=error msg="dial failed" component=scraper error="LDAP Result Code 200 \"Network Error\": dial tcp 127.0.0.1:389: connect: connection refused"

● carbonio-prometheus-consul-exporter.service - Carbonio Prometheus Consul exporter
     Loaded: loaded (/lib/systemd/system/carbonio-prometheus-consul-exporter.service; enabled; vendor preset: enabled)
     Active: active (running) since Tue 2024-10-15 19:54:46 -04; 14h ago
   Main PID: 575 (carbonio-promet)
      Tasks: 5 (limit: 19123)
     Memory: 10.1M
     CGroup: /system.slice/carbonio-prometheus-consul-exporter.service
             └─575 /usr/bin/carbonio-prometheus-consul-exporter

Warning: journal has been rotated since unit was started, output may be incomplete.

● carbonio-prometheus-nginx-exporter.service - Carbonio Prometheus NGINX exporter
     Loaded: loaded (/lib/systemd/system/carbonio-prometheus-nginx-exporter.service; enabled; vendor preset: enabled)
     Active: active (running) since Tue 2024-10-15 19:54:46 -04; 14h ago
   Main PID: 578 (carbonio-promet)
      Tasks: 7 (limit: 19123)
     Memory: 9.1M
     CGroup: /system.slice/carbonio-prometheus-nginx-exporter.service
             └─578 /usr/bin/carbonio-prometheus-nginx-exporter --nginx.scrape-uri= https://localhost/nginx_status  --no-nginx.ssl-verify

Warning: journal has been rotated since unit was started, output may be incomplete.

● carbonio-docs-connector-sidecar.service - Carbonio docs connector sidecar proxy
     Loaded: loaded (/lib/systemd/system/carbonio-docs-connector-sidecar.service; enabled; vendor preset: enabled)
     Active: activating (auto-restart) (Result: exit-code) since Wed 2024-10-16 10:02:40 -04; 9s ago
       Docs:  https://docs.zextras.com/zextras-suite-documentation/latest/ 
    Process: 1125817 ExecStart=/usr/bin/consul connect envoy -token-file /etc/carbonio/docs-connector/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-docs-connector (code=exited, status=1/FAILURE)
   Main PID: 1125817 (code=exited, status=1/FAILURE)

Oct 16 10:02:40 myserver.contaboserver.net systemd[1]: carbonio-docs-connector-sidecar.service: Main process exited, code=exited, status=1/FAILURE
Oct 16 10:02:40 myserver.contaboserver.net systemd[1]: carbonio-docs-connector-sidecar.service: Failed with result 'exit-code'.

● carbonio-user-management-sidecar.service - Carbonio User Management sidecar proxy
     Loaded: loaded (/lib/systemd/system/carbonio-user-management-sidecar.service; enabled; vendor preset: enabled)
     Active: activating (auto-restart) (Result: exit-code) since Wed 2024-10-16 10:02:46 -04; 3s ago
       Docs:  https://docs.zextras.com/zextras-suite-documentation/latest/ 
    Process: 1126004 ExecStart=/usr/bin/consul connect envoy -token-file /etc/carbonio/user-management/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-user-management (code=exited, status=1/FAILURE)
   Main PID: 1126004 (code=exited, status=1/FAILURE)

● carbonio-message-dispatcher-auth-sidecar.service - Carbonio Message Dispatcher auth sidecar proxy
     Loaded: loaded (/lib/systemd/system/carbonio-message-dispatcher-auth-sidecar.service; enabled; vendor preset: enabled)
     Active: activating (auto-restart) (Result: exit-code) since Wed 2024-10-16 10:02:40 -04; 9s ago
       Docs:  https://docs.zextras.com/ 
    Process: 1125818 ExecStart=/usr/bin/consul connect envoy -token-file /etc/carbonio/message-dispatcher/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-message-dispatcher-auth (code=exited, status=1/FAILURE)
   Main PID: 1125818 (code=exited, status=1/FAILURE)

● carbonio-proxy-sidecar.service - NGINX carbonio proxy sidecar
     Loaded: loaded (/lib/systemd/system/carbonio-proxy-sidecar.service; enabled; vendor preset: enabled)
     Active: activating (auto-restart) (Result: exit-code) since Wed 2024-10-16 10:02:43 -04; 6s ago
       Docs:  https://docs.zextras.com/ 
    Process: 1125973 ExecStart=/usr/bin/consul connect envoy -token-file /etc/carbonio/proxy/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-proxy (code=exited, status=1/FAILURE)
   Main PID: 1125973 (code=exited, status=1/FAILURE)

Oct 16 10:02:43 myserver.contaboserver.net systemd[1]: carbonio-proxy-sidecar.service: Main process exited, code=exited, status=1/FAILURE
Oct 16 10:02:43 myserver.contaboserver.net systemd[1]: carbonio-proxy-sidecar.service: Failed with result 'exit-code'.

● carbonio-preview-sidecar.service - Carbonio Preview sidecar proxy
     Loaded: loaded (/lib/systemd/system/carbonio-preview-sidecar.service; enabled; vendor preset: enabled)
     Active: activating (auto-restart) (Result: exit-code) since Wed 2024-10-16 10:02:40 -04; 9s ago
       Docs:  https://docs.zextras.com/zextras-suite-documentation/latest/ 
    Process: 1125820 ExecStart=/usr/bin/consul connect envoy -token-file /etc/carbonio/preview/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-preview (code=exited, status=1/FAILURE)
   Main PID: 1125820 (code=exited, status=1/FAILURE)

● carbonio-prometheus-node-exporter.service - Carbonio Prometheus Node Exporter
     Loaded: loaded (/lib/systemd/system/carbonio-prometheus-node-exporter.service; enabled; vendor preset: enabled)
     Active: active (running) since Tue 2024-10-15 19:54:46 -04; 14h ago
   Main PID: 582 (carbonio-promet)
      Tasks: 5 (limit: 19123)
     Memory: 11.8M
     CGroup: /system.slice/carbonio-prometheus-node-exporter.service
             └─582 /usr/bin/carbonio-prometheus-node-exporter --collector.textfile.directory /opt/zextras/zmstat/prometheus/

Warning: journal has been rotated since unit was started, output may be incomplete.

● carbonio-files-sidecar.service - Carbonio Files sidecar proxy
     Loaded: loaded (/lib/systemd/system/carbonio-files-sidecar.service; enabled; vendor preset: enabled)
     Active: activating (auto-restart) (Result: exit-code) since Wed 2024-10-16 10:02:46 -04; 3s ago
       Docs:  https://docs.zextras.com/zextras-suite-documentation/latest/ 
    Process: 1125999 ExecStart=/usr/bin/consul connect envoy -token-file /etc/carbonio/files/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-files (code=exited, status=1/FAILURE)
   Main PID: 1125999 (code=exited, status=1/FAILURE)

● carbonio-ws-collaboration-sidecar.service - Carbonio Workstream Collaboration sidecar proxy
     Loaded: loaded (/lib/systemd/system/carbonio-ws-collaboration-sidecar.service; enabled; vendor preset: enabled)
     Active: activating (auto-restart) (Result: exit-code) since Wed 2024-10-16 10:02:46 -04; 3s ago
       Docs:  https://docs.zextras.com/ 
    Process: 1126005 ExecStart=/usr/bin/consul connect envoy -token-file /etc/carbonio/ws-collaboration/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-ws-collaboration (code=exited, status=1/FAILURE)
   Main PID: 1126005 (code=exited, status=1/FAILURE)

● carbonio-preview.service - Carbonio Preview daemon
     Loaded: loaded (/lib/systemd/system/carbonio-preview.service; enabled; vendor preset: enabled)
    Drop-In: /etc/systemd/system/carbonio-preview.service.d
             └─override.conf
     Active: active (running) since Tue 2024-10-15 19:56:44 -04; 14h ago
       Docs:  https://docs.zextras.com/zextras-suite-documentation/latest/ 
   Main PID: 1690 (carbonio-previe)
      Tasks: 5 (limit: 19123)
     Memory: 123.8M
     CGroup: /system.slice/carbonio-preview.service
             ├─1690 /bin/bash /usr/bin/carbonio-preview-start.sh
             ├─1716 /usr/bin/python3 /opt/zextras/common/bin/gunicorn app.controller:app --config /opt/zextras/common/lib/python3.8/site-packages/app/gunicorn.conf.py
             ├─2059 /usr/bin/python3 /opt/zextras/common/bin/gunicorn app.controller:app --config /opt/zextras/common/lib/python3.8/site-packages/app/gunicorn.conf.py
             └─2060 /usr/bin/python3 /opt/zextras/common/bin/gunicorn app.controller:app --config /opt/zextras/common/lib/python3.8/site-packages/app/gunicorn.conf.py

Warning: journal has been rotated since unit was started, output may be incomplete.

● carbonio-prometheus-mysqld-exporter.service - Carbonio Prometheus MySQL exporter
     Loaded: loaded (/lib/systemd/system/carbonio-prometheus-mysqld-exporter.service; enabled; vendor preset: enabled)
     Active: active (running) since Tue 2024-10-15 19:54:46 -04; 14h ago
   Main PID: 576 (carbonio-promet)
      Tasks: 5 (limit: 19123)
     Memory: 9.7M
     CGroup: /system.slice/carbonio-prometheus-mysqld-exporter.service
             └─576 /usr/bin/carbonio-prometheus-mysqld-exporter --config.my-cnf /etc/carbonio/carbonio-prometheus-mysqld-exporter/carbonio-prometheus-mysqld-exporter.cnf

Warning: journal has been rotated since unit was started, output may be incomplete.

● carbonio-clamav-sidecar.service - Carbonio clamav sidecar proxy
     Loaded: loaded (/lib/systemd/system/carbonio-clamav-sidecar.service; enabled; vendor preset: enabled)
     Active: activating (auto-restart) (Result: exit-code) since Wed 2024-10-16 10:02:40 -04; 9s ago
       Docs:  https://docs.zextras.com/ 
    Process: 1125815 ExecStart=/usr/bin/consul connect envoy -token-file /etc/carbonio/clamav/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-clamav (code=exited, status=1/FAILURE)
   Main PID: 1125815 (code=exited, status=1/FAILURE)

Oct 16 10:02:40 myserver.contaboserver.net systemd[1]: carbonio-clamav-sidecar.service: Main process exited, code=exited, status=1/FAILURE
Oct 16 10:02:40 myserver.contaboserver.net systemd[1]: carbonio-clamav-sidecar.service: Failed with result 'exit-code'.

● carbonio-message-dispatcher-xmpp-sidecar.service - Carbonio Message Dispatcher XMPP sidecar proxy
     Loaded: loaded (/lib/systemd/system/carbonio-message-dispatcher-xmpp-sidecar.service; enabled; vendor preset: enabled)
     Active: activating (auto-restart) (Result: exit-code) since Wed 2024-10-16 10:02:42 -04; 8s ago
       Docs:  https://docs.zextras.com/ 
    Process: 1125875 ExecStart=/usr/bin/consul connect envoy -token-file /etc/carbonio/message-dispatcher/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-message-dispatcher-xmpp (code=exited, status=1/FAILURE)
   Main PID: 1125875 (code=exited, status=1/FAILURE)

● carbonio-message-dispatcher-db-sidecar.service - Carbonio Message Dispatcher database sidecar
     Loaded: loaded (/lib/systemd/system/carbonio-message-dispatcher-db-sidecar.service; enabled; vendor preset: enabled)
     Active: activating (auto-restart) (Result: exit-code) since Wed 2024-10-16 10:02:45 -04; 4s ago
       Docs:  https://docs.zextras.com/ 
    Process: 1125987 ExecStart=/usr/bin/consul connect envoy -token-file /etc/carbonio/message-dispatcher-db/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-message-dispatcher-db (code=exited, status=1/FAILURE)
   Main PID: 1125987 (code=exited, status=1/FAILURE)

● carbonio-storages-sidecar.service - Storages-CE sidecar proxy
     Loaded: loaded (/lib/systemd/system/carbonio-storages-sidecar.service; enabled; vendor preset: enabled)
     Active: activating (auto-restart) (Result: exit-code) since Wed 2024-10-16 10:02:40 -04; 9s ago
       Docs:  https://docs.zextras.com/zextras-suite-documentation/latest/ 
    Process: 1125821 ExecStart=/usr/bin/consul connect envoy -token-file /etc/zextras/carbonio-storages/token -admin-bind localhost:0 -sidecar-for carbonio-storages (code=exited, status=1/FAILURE)
   Main PID: 1125821 (code=exited, status=1/FAILURE)

Oct 16 10:02:40 myserver.contaboserver.net systemd[1]: carbonio-storages-sidecar.service: Main process exited, code=exited, status=1/FAILURE
Oct 16 10:02:40 myserver.contaboserver.net systemd[1]: carbonio-storages-sidecar.service: Failed with result 'exit-code'.

● carbonio-docs-connector.service - Carbonio docs connector daemon
     Loaded: loaded (/lib/systemd/system/carbonio-docs-connector.service; enabled; vendor preset: enabled)
    Drop-In: /etc/systemd/system/carbonio-docs-connector.service.d
             └─override.conf
     Active: active (running) since Tue 2024-10-15 19:56:44 -04; 14h ago
   Main PID: 1673 (carbonio-docs-c)
      Tasks: 32 (limit: 19123)
     Memory: 89.5M
     CGroup: /system.slice/carbonio-docs-connector.service
             ├─1673 /bin/bash /usr/bin/carbonio-docs-connector
             └─1711 /opt/zextras/common/bin/java -Djava.net.preferIPv4Stack=true -Xmx128m -DLOG_LEVEL=warn -jar /usr/share/carbonio/carbonio-docs-connector.jar

Warning: journal has been rotated since unit was started, output may be incomplete.

● carbonio-mailbox-sidecar.service - Mailbox carbonio proxy sidecar
     Loaded: loaded (/lib/systemd/system/carbonio-mailbox-sidecar.service; enabled; vendor preset: enabled)
     Active: activating (auto-restart) (Result: exit-code) since Wed 2024-10-16 10:02:46 -04; 3s ago
       Docs:  https://docs.zextras.com/ 
    Process: 1126001 ExecStart=/usr/bin/consul connect envoy -token-file /etc/carbonio/mailbox/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-mailbox (code=exited, status=1/FAILURE)
   Main PID: 1126001 (code=exited, status=1/FAILURE)

● carbonio-prometheus.service - Carbonio Prometheus service
     Loaded: loaded (/lib/systemd/system/carbonio-prometheus.service; enabled; vendor preset: enabled)
     Active: active (running) since Tue 2024-10-15 19:56:44 -04; 14h ago
   Main PID: 1698 (prometheus)
      Tasks: 12 (limit: 19123)
     Memory: 145.3M
     CGroup: /system.slice/carbonio-prometheus.service
             └─1698 /usr/bin/prometheus --config.file=/etc/carbonio/carbonio-prometheus/prometheus.yml --storage.tsdb.path=/var/lib/prometheus/data --storage.tsdb.retention.time=30d --enable-feature=memory-snapshot-on-shutdown --web.enable-lifecycle --web.enable-admin-api --log.level=info --storage.tsdb.max-block-duration=2h --storage.tsdb.min-block-duration=2h --web.console.templates=/etc/carbonio/carbonio-prometheus/consoles --web.console.libraries=/etc/carbonio/carbonio-prometheus/console_libraries

Oct 16 10:02:47 myserver.contaboserver.net prometheus[1698]: ts=2024-10-16T14:02:47.279Z caller=consul.go:385 level=error component="discovery manager scrape" discovery=consul config=postgres msg="Error refreshing service list" err="Get \"http://localhost:8500/v1/catalog/services?dc=dc1&stale=&wait=120000ms\": dial tcp 127.0.0.1:8500: connect: connection refused"
Oct 16 10:02:47 myserver.contaboserver.net prometheus[1698]: ts=2024-10-16T14:02:47.279Z caller=consul.go:385 level=error component="discovery manager scrape" discovery=consul config=process msg="Error refreshing service list" err="Get \"http://localhost:8500/v1/catalog/services?dc=dc1&stale=&wait=120000ms\": dial tcp 127.0.0.1:8500: connect: connection refused"
Oct 16 10:02:47 myserver.contaboserver.net prometheus[1698]: ts=2024-10-16T14:02:47.281Z caller=consul.go:385 level=error component="discovery manager scrape" discovery=consul config=consul msg="Error refreshing service list" err="Get \"http://localhost:8500/v1/catalog/services?dc=dc1&stale=&wait=120000ms\": dial tcp 127.0.0.1:8500: connect: connection refused"
Oct 16 10:02:47 myserver.contaboserver.net prometheus[1698]: ts=2024-10-16T14:02:47.281Z caller=consul.go:385 level=error component="discovery manager scrape" discovery=consul config=ldap msg="Error refreshing service list" err="Get \"http://localhost:8500/v1/catalog/services?dc=dc1&stale=&wait=120000ms\": dial tcp 127.0.0.1:8500: connect: connection refused"
Oct 16 10:02:47 myserver.contaboserver.net prometheus[1698]: ts=2024-10-16T14:02:47.281Z caller=consul.go:385 level=error component="discovery manager scrape" discovery=consul config=pgpool msg="Error refreshing service list" err="Get \"http://localhost:8500/v1/catalog/services?dc=dc1&stale=&wait=120000ms\": dial tcp 127.0.0.1:8500: connect: connection refused"
Oct 16 10:02:47 myserver.contaboserver.net prometheus[1698]: ts=2024-10-16T14:02:47.281Z caller=consul.go:385 level=error component="discovery manager scrape" discovery=consul config=clamav msg="Error refreshing service list" err="Get \"http://localhost:8500/v1/catalog/services?dc=dc1&stale=&wait=120000ms\": dial tcp 127.0.0.1:8500: connect: connection refused"
Oct 16 10:02:47 myserver.contaboserver.net prometheus[1698]: ts=2024-10-16T14:02:47.281Z caller=consul.go:385 level=error component="discovery manager scrape" discovery=consul config=nginx msg="Error refreshing service list" err="Get \"http://localhost:8500/v1/catalog/services?dc=dc1&stale=&wait=120000ms\": dial tcp 127.0.0.1:8500: connect: connection refused"
Oct 16 10:02:47 myserver.contaboserver.net prometheus[1698]: ts=2024-10-16T14:02:47.281Z caller=consul.go:385 level=error component="discovery manager scrape" discovery=consul config=mysql msg="Error refreshing service list" err="Get \"http://localhost:8500/v1/catalog/services?dc=dc1&stale=&wait=120000ms\": dial tcp 127.0.0.1:8500: connect: connection refused"
Oct 16 10:02:47 myserver.contaboserver.net prometheus[1698]: ts=2024-10-16T14:02:47.285Z caller=consul.go:385 level=error component="discovery manager scrape" discovery=consul config=node msg="Error refreshing service list" err="Get \"http://localhost:8500/v1/catalog/services?dc=dc1&stale=&wait=120000ms\": dial tcp 127.0.0.1:8500: connect: connection refused"
Oct 16 10:02:47 myserver.contaboserver.net prometheus[1698]: ts=2024-10-16T14:02:47.286Z caller=consul.go:516 level=error component="discovery manager scrape" discovery=consul config=advanced-powerstore msg="Error refreshing service" service=carbonio-mailbox tags= err="Get \"http://localhost:8500/v1/health/service/carbonio-mailbox?dc=dc1&stale=&wait=120000ms\": dial tcp 127.0.0.1:8500: connect: connection refused"

● carbonio-message-broker-sidecar.service - Carbonio message broker sidecar proxy
     Loaded: loaded (/lib/systemd/system/carbonio-message-broker-sidecar.service; enabled; vendor preset: enabled)
     Active: activating (auto-restart) (Result: exit-code) since Wed 2024-10-16 10:02:46 -04; 3s ago
       Docs:  https://docs.zextras.com/ 
    Process: 1126002 ExecStart=/usr/bin/consul connect envoy -token-file /etc/carbonio/message-broker/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-message-broker (code=exited, status=1/FAILURE)
   Main PID: 1126002 (code=exited, status=1/FAILURE)

● carbonio-message-broker.service - Carbonio message broker daemon
     Loaded: loaded (/lib/systemd/system/carbonio-message-broker.service; enabled; vendor preset: enabled)
     Active: active (running) since Tue 2024-10-15 19:54:56 -04; 14h ago
   Main PID: 574 (beam.smp)
      Tasks: 36 (limit: 19123)
     Memory: 129.2M
     CGroup: /system.slice/carbonio-message-broker.service
             ├─574 /opt/zextras/common/lib/erlang/erts-14.2.5.2/bin/beam.smp -W w -MBas ageffcbf -MHas ageffcbf -MBlmbcs 512 -MHlmbcs 512 -MMmcs 30 -pc unicode -P 1048576 -t 5000000 -stbt db -zdbbl 128000 -sbwt none -sbwtdcpu none -sbwtdio none -- -root /opt/zextras/common/lib/erlang -bindir /opt/zextras/common/lib/erlang/erts-14.2.5.2/bin -progname erl -- -home /var/lib/carbonio-message-broker -- -pa  -noshell -noinput -s rabbit boot -boot start_sasl -syslog logger [] -syslog syslog_error_logger false -kernel prevent_overlapping_partitions false
             ├─682 erl_child_setup 32768
             ├─808 sh -s disksup
             ├─810 /opt/zextras/common/lib/erlang/lib/os_mon-2.9.1/priv/bin/memsup
             ├─811 /opt/zextras/common/lib/erlang/lib/os_mon-2.9.1/priv/bin/cpu_sup
             ├─841 /opt/zextras/common/lib/erlang/erts-14.2.5.2/bin/inet_gethost 4
             ├─842 /opt/zextras/common/lib/erlang/erts-14.2.5.2/bin/inet_gethost 4
             ├─852 /opt/zextras/common/lib/erlang/erts-14.2.5.2/bin/epmd -daemon
             └─917 /bin/sh -s rabbit_disk_monitor

Oct 16 10:00:25 myserver.contaboserver.net rabbitmq-server[574]: 2024-10-16 10:00:25.701836-04:00 [error] <0.10122.0> Error running Consul health check: "{failed_connect,[{to_address,{\"127.0.0.1\",8500}},{inet,[inet],econnrefused}]}"
Oct 16 10:00:40 myserver.contaboserver.net rabbitmq-server[574]: 2024-10-16 10:00:40.701645-04:00 [error] <0.10124.0> Error running Consul health check: "{failed_connect,[{to_address,{\"127.0.0.1\",8500}},{inet,[inet],econnrefused}]}"
Oct 16 10:00:55 myserver.contaboserver.net rabbitmq-server[574]: 2024-10-16 10:00:55.701658-04:00 [error] <0.10132.0> Error running Consul health check: "{failed_connect,[{to_address,{\"127.0.0.1\",8500}},{inet,[inet],econnrefused}]}"
Oct 16 10:01:10 myserver.contaboserver.net rabbitmq-server[574]: 2024-10-16 10:01:10.703097-04:00 [error] <0.10134.0> Error running Consul health check: "{failed_connect,[{to_address,{\"127.0.0.1\",8500}},{inet,[inet],econnrefused}]}"
Oct 16 10:01:25 myserver.contaboserver.net rabbitmq-server[574]: 2024-10-16 10:01:25.707235-04:00 [error] <0.10136.0> Error running Consul health check: "{failed_connect,[{to_address,{\"127.0.0.1\",8500}},{inet,[inet],econnrefused}]}"
Oct 16 10:01:40 myserver.contaboserver.net rabbitmq-server[574]: 2024-10-16 10:01:40.702276-04:00 [error] <0.10138.0> Error running Consul health check: "{failed_connect,[{to_address,{\"127.0.0.1\",8500}},{inet,[inet],econnrefused}]}"
Oct 16 10:01:55 myserver.contaboserver.net rabbitmq-server[574]: 2024-10-16 10:01:55.702466-04:00 [error] <0.10140.0> Error running Consul health check: "{failed_connect,[{to_address,{\"127.0.0.1\",8500}},{inet,[inet],econnrefused}]}"
Oct 16 10:02:10 myserver.contaboserver.net rabbitmq-server[574]: 2024-10-16 10:02:10.701733-04:00 [error] <0.10142.0> Error running Consul health check: "{failed_connect,[{to_address,{\"127.0.0.1\",8500}},{inet,[inet],econnrefused}]}"
Oct 16 10:02:25 myserver.contaboserver.net rabbitmq-server[574]: 2024-10-16 10:02:25.702836-04:00 [error] <0.10145.0> Error running Consul health check: "{failed_connect,[{to_address,{\"127.0.0.1\",8500}},{inet,[inet],econnrefused}]}"
Oct 16 10:02:40 myserver.contaboserver.net rabbitmq-server[574]: 2024-10-16 10:02:40.701572-04:00 [error] <0.10147.0> Error running Consul health check: "{failed_connect,[{to_address,{\"127.0.0.1\",8500}},{inet,[inet],econnrefused}]}"

● carbonio-mta-sidecar.service - Carbonio mta sidecar proxy
     Loaded: loaded (/lib/systemd/system/carbonio-mta-sidecar.service; enabled; vendor preset: enabled)
     Active: activating (auto-restart) (Result: exit-code) since Wed 2024-10-16 10:02:46 -04; 3s ago
       Docs:  https://docs.zextras.com/ 
    Process: 1126003 ExecStart=/usr/bin/consul connect envoy -token-file /etc/carbonio/mta/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-mta (code=exited, status=1/FAILURE)
   Main PID: 1126003 (code=exited, status=1/FAILURE)

Oct 16 10:02:46 myserver.contaboserver.net systemd[1]: carbonio-mta-sidecar.service: Main process exited, code=exited, status=1/FAILURE
Oct 16 10:02:46 myserver.contaboserver.net systemd[1]: carbonio-mta-sidecar.service: Failed with result 'exit-code'.

● carbonio-storages.service - Carbonio Storages-CE daemon
     Loaded: loaded (/lib/systemd/system/carbonio-storages.service; enabled; vendor preset: enabled)
    Drop-In: /etc/systemd/system/carbonio-storages.service.d
             └─override.conf
     Active: active (running) since Tue 2024-10-15 19:56:44 -04; 14h ago
   Main PID: 1700 (carbonio-storag)
      Tasks: 10 (limit: 19123)
     Memory: 67.1M
     CGroup: /system.slice/carbonio-storages.service
             └─1700 /opt/zextras/common/bin/carbonio-storages

Warning: journal has been rotated since unit was started, output may be incomplete.

● carbonio-message-dispatcher-http-sidecar.service - Carbonio Message Dispatcher HTTP sidecar proxy
     Loaded: loaded (/lib/systemd/system/carbonio-message-dispatcher-http-sidecar.service; enabled; vendor preset: enabled)
     Active: activating (auto-restart) (Result: exit-code) since Wed 2024-10-16 10:02:40 -04; 9s ago
       Docs:  https://docs.zextras.com/ 
    Process: 1125819 ExecStart=/usr/bin/consul connect envoy -token-file /etc/carbonio/message-dispatcher/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-message-dispatcher-http (code=exited, status=1/FAILURE)
   Main PID: 1125819 (code=exited, status=1/FAILURE)

Oct 16 10:02:40 myserver.contaboserver.net systemd[1]: carbonio-message-dispatcher-http-sidecar.service: Main process exited, code=exited, status=1/FAILURE
Oct 16 10:02:40 myserver.contaboserver.net systemd[1]: carbonio-message-dispatcher-http-sidecar.service: Failed with result 'exit-code'.

● carbonio-files-db-sidecar.service - Carbonio Files database sidecar
     Loaded: loaded (/lib/systemd/system/carbonio-files-db-sidecar.service; enabled; vendor preset: enabled)
     Active: activating (auto-restart) (Result: exit-code) since Wed 2024-10-16 10:02:42 -04; 8s ago
       Docs:  https://docs.zextras.com/ 
    Process: 1125873 ExecStart=/usr/bin/consul connect envoy -token-file /etc/carbonio/files-db/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-files-db (code=exited, status=1/FAILURE)
   Main PID: 1125873 (code=exited, status=1/FAILURE)

● carbonio-ws-collaboration.service - Carbonio Workstream Collaboration daemon
     Loaded: loaded (/lib/systemd/system/carbonio-ws-collaboration.service; enabled; vendor preset: enabled)
     Active: activating (auto-restart) (Result: exit-code) since Wed 2024-10-16 10:02:38 -04; 11s ago
       Docs:  https://docs.zextras.com/ 
    Process: 1125750 ExecStart=/usr/bin/carbonio-ws-collaboration (code=exited, status=1/FAILURE)
   Main PID: 1125750 (code=exited, status=1/FAILURE)

Oct 16 10:02:38 myserver.contaboserver.net systemd[1]: carbonio-ws-collaboration.service: Main process exited, code=exited, status=1/FAILURE
Oct 16 10:02:38 myserver.contaboserver.net systemd[1]: carbonio-ws-collaboration.service: Failed with result 'exit-code'.

● carbonio-message-dispatcher.service - Carbonio Message Dispatcher daemon
     Loaded: loaded (/lib/systemd/system/carbonio-message-dispatcher.service; enabled; vendor preset: enabled)
    Drop-In: /etc/systemd/system/carbonio-message-dispatcher.service.d
             └─override.conf
     Active: activating (auto-restart) (Result: exit-code) since Wed 2024-10-16 10:02:49 -04; 1s ago
       Docs:  https://docs.zextras.com/ 
    Process: 1125907 ExecStart=/opt/zextras/common/bin/mongooseimctl foreground (code=exited, status=1/FAILURE)
   Main PID: 1125907 (code=exited, status=1/FAILURE)

● carbonio-mailbox-admin-sidecar.service - Carbonio Mailbox Admin proxy sidecar
     Loaded: loaded (/lib/systemd/system/carbonio-mailbox-admin-sidecar.service; enabled; vendor preset: enabled)
     Active: activating (auto-restart) (Result: exit-code) since Wed 2024-10-16 10:02:46 -04; 3s ago
       Docs:  https://docs.zextras.com/ 
    Process: 1126000 ExecStart=/usr/bin/consul connect envoy -token-file /etc/carbonio/mailbox-admin/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-mailbox-admin (code=exited, status=1/FAILURE)
   Main PID: 1126000 (code=exited, status=1/FAILURE)

Oct 16 10:02:46 myserver.contaboserver.net systemd[1]: carbonio-mailbox-admin-sidecar.service: Main process exited, code=exited, status=1/FAILURE
Oct 16 10:02:46 myserver.contaboserver.net systemd[1]: carbonio-mailbox-admin-sidecar.service: Failed with result 'exit-code'.

● carbonio-mailbox-nslookup-sidecar.service - Carbonio Mailbox NSLookup proxy sidecar
     Loaded: loaded (/lib/systemd/system/carbonio-mailbox-nslookup-sidecar.service; enabled; vendor preset: enabled)
     Active: activating (auto-restart) (Result: exit-code) since Wed 2024-10-16 10:02:42 -04; 8s ago
       Docs:  https://docs.zextras.com/ 
    Process: 1125874 ExecStart=/usr/bin/consul connect envoy -token-file /etc/carbonio/mailbox-nslookup/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-mailbox-nslookup (code=exited, status=1/FAILURE)
   Main PID: 1125874 (code=exited, status=1/FAILURE)

● carbonio-message-dispatcher-auth.service - Carbonio Message Dispatcher auth daemon
     Loaded: loaded (/lib/systemd/system/carbonio-message-dispatcher-auth.service; enabled; vendor preset: enabled)
     Active: active (running) since Tue 2024-10-15 19:56:44 -04; 14h ago
       Docs:  https://docs.zextras.com/ 
   Main PID: 1683 (java)
      Tasks: 27 (limit: 19123)
     Memory: 49.5M
     CGroup: /system.slice/carbonio-message-dispatcher-auth.service
             └─1683 /opt/zextras/common/bin/java -Djava.net.preferIPv4Stack=true -jar /opt/zextras/lib/jars/carbonio-message-dispatcher-auth.jar

Warning: journal has been rotated since unit was started, output may be incomplete.

● carbonio-files.service - Carbonio Files daemon
     Loaded: loaded (/lib/systemd/system/carbonio-files.service; enabled; vendor preset: enabled)
    Drop-In: /etc/systemd/system/carbonio-files.service.d
             └─override.conf
     Active: activating (auto-restart) (Result: exit-code) since Wed 2024-10-16 10:02:38 -04; 11s ago
    Process: 1125780 ExecStart=/usr/bin/carbonio-files (code=exited, status=1/FAILURE)
   Main PID: 1125780 (code=exited, status=1/FAILURE)

Oct 16 10:02:38 myserver.contaboserver.net systemd[1]: carbonio-files.service: Main process exited, code=exited, status=1/FAILURE
Oct 16 10:02:38 myserver.contaboserver.net systemd[1]: carbonio-files.service: Failed with result 'exit-code'.

● carbonio-user-management.service - Carbonio User Management daemon
     Loaded: loaded (/lib/systemd/system/carbonio-user-management.service; enabled; vendor preset: enabled)
    Drop-In: /etc/systemd/system/carbonio-user-management.service.d
             └─override.conf
     Active: activating (auto-restart) (Result: exit-code) since Wed 2024-10-16 10:02:36 -04; 14s ago
    Process: 1125728 ExecStart=/usr/bin/carbonio-user-management (code=exited, status=1/FAILURE)
   Main PID: 1125728 (code=exited, status=1/FAILURE)

Oct 16 10:02:36 myserver.contaboserver.net systemd[1]: carbonio-user-management.service: Main process exited, code=exited, status=1/FAILURE
Oct 16 10:02:36 myserver.contaboserver.net systemd[1]: carbonio-user-management.service: Failed with result 'exit-code'.

● carbonio-docs-editor.service - Carbonio Docs Server
     Loaded: loaded (/lib/systemd/system/carbonio-docs-editor.service; enabled; vendor preset: enabled)
    Drop-In: /etc/systemd/system/carbonio-docs-editor.service.d
             └─override.conf
     Active: failed (Result: exit-code) since Tue 2024-10-15 19:54:51 -04; 14h ago
    Process: 890 ExecStart=/opt/zextras/docs/bin/coolwsd --version --o:sys_template_path=/opt/zextras/docs/generated/systemplate --o:child_root_path=/opt/zextras/docs/generated/child-roots --o:file_server_root_path=/opt/zextras/docs/share/coolwsd --port=10000 (code=exited, status=78)
   Main PID: 890 (code=exited, status=78)

Warning: journal has been rotated since unit was started, output may be incomplete.

● carbonio-clamav-signature-provider-sidecar.service - NGINX Carbonio ClamAV signature provider sidecar
     Loaded: loaded (/lib/systemd/system/carbonio-clamav-signature-provider-sidecar.service; enabled; vendor preset: enabled)
     Active: activating (auto-restart) (Result: exit-code) since Wed 2024-10-16 10:02:40 -04; 9s ago
       Docs:  https://docs.zextras.com/ 
    Process: 1125816 ExecStart=/usr/bin/consul connect envoy -token-file /etc/carbonio/clamav-signature-provider/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-clamav-signature-provider (code=exited, status=1/FAILURE)
   Main PID: 1125816 (code=exited, status=1/FAILURE)

Oct 16 10:02:40 myserver.contaboserver.net systemd[1]: carbonio-clamav-signature-provider-sidecar.service: Main process exited, code=exited, status=1/FAILURE
Oct 16 10:02:40 myserver.contaboserver.net systemd[1]: carbonio-clamav-signature-provider-sidecar.service: Failed with result 'exit-code'.

   
ReplyQuote
 anahuac
(@anahuac)
Joined: 1 year ago
Posts: 324
10/18/2024 01:53  

did you figure it out?

maybe you want to join us on Telegram so we can get into some basic diagnostics? @CarbonioMail

what it looks like from here is that your LDAP database somehow crashed and that's not good at all... =(


   
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