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Issue with Login on Newly Installed Carbonio Server

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(@arkng3l)
Joined: 2 months ago
Posts: 5
Topic starter  

Hi everyone,

We recently installed Carbonio on a server running Ubuntu 22, and imported around 300 accounts with their respective emails. Today, we enabled the email system, but several users have reported an issue when trying to log in.

The problem is that when they click the "Log In" button, nothing happens—no error message is displayed, and they are unable to access the system. This is affecting several users, but not all of them.

Has anyone encountered this issue or can provide some guidance on how to resolve it?

Thanks in advance for any help or suggestions.


   
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(@arkng3l)
Joined: 2 months ago
Posts: 5
Topic starter  

Carbonio Version: 24.7.0

I'm experiencing an issue with Carbonio version 24.7.0. The problem typically arises when two email sessions are opened on the same computer, one in a regular browser window and another in incognito mode. It also happens when someone else tries to access the same email account from a secondary computer.

Has anyone encountered a similar issue or knows how to resolve it? Any help or suggestions would be appreciated.


   
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