Greetings,
I hope you a doin well.
I ask for your help, I am new to your community and I am enjoying the experience.
I installed zextras and I am currently using email with the domain primario.xyz.com, now I need to have a secondary.xyz.com, I need to do a fresh installation or I can add a second domain through Admin interface? If the second option is valid, I ask for your support to materialize this need.
Best regards
It is very simple. Just follow following points:
- Add the domain from the Admin Panel (You could use CLI also). But I would recommend to use the admin GUI.
- Publish all the DNS records relevant for these domains as per email service.
- Create test accounts on each domain and try test emails.
- Check log (/var/log/carbonio.log) to monitor email flows.
Regards,
Sharif
Thank You Mr Islam,
I've already done all these steps, I created two accounts and they still can't send or receive messages between them.
Can I share some images?
I don't see an option to share images or documents here, I will share in text form the settings made when creating the second domain:
General Information: second.xyz.com
Mail Server: mail.first.xyz.com
The rest remained as default
Global Delegates: zextras@first.xyz.com
Domains List: Both Active
1 - second.xyz.com
2 - first.xyz.com
For the second domain:
Public Service Protocol: https
Public Service Host Name: mail.second.xyz.com
Public Service Port: none
Global Address List:
Server: mail.first.gov.mz
GALSync Account: galsync@second.gov.mz
DNS
IN MX 5 mail.second.gov.mz.
mail IN A 45.44.0.123 (Public Address)
Anything missing?
What does /var/log/carbonio.log says when you try to send email from account of second.xyz.com ?
Regards,
Sharif
Sharing Logs
2024-09-03 12:28:00,186 INFO [qtp1959708563-286311://PrivIP/service/soap/GetMsgRequest] [name=algy.adamo@second.xyz.com;aname=zextras@first.xyz.com;mid=26;ip=PrivIP;oip=172.17.1.254;port=50708;ua=CarbonioWebClient - Chrome 128.0.0.0 (Windows)/23.12.0_ZEXTRAS_202312 carbonio 20231222-1644 FOSS;soapId=1276652d;] misc - delegated access: doc=GetMsg, delegating account=zextras@first.xyz.com, authenticated account=algy.adamo@second.xyz.com, target account=algy.adamo@second.xyz.com 2024-09-03 12:28:00,188 INFO [qtp1959708563-286311://PrivIP/service/soap/GetMsgRequest] [name=algy.adamo@second.xyz.com;aname=zextras@first.xyz.com;mid=26;ip=PrivIP;oip=172.17.1.254;port=50708;ua=CarbonioWebClient - Chrome 128.0.0.0 (Windows)/23.12.0_ZEXTRAS_202312 carbonio 20231222-1644 FOSS;soapId=1276652d;] soap - GetMsgRequest elapsed=2 2024-09-03 12:29:30,877 INFO [Timer-Zimbra] [] SessionCache - Removed 2 idle sessions (ADMIN). 8 active sessions remain. 2024-09-03 12:32:25,854 INFO [qtp1959708563-286942: https://PrivIP:7071/service/admin/soap/NoOpRequest ] [name=zextras@first.xyz.com;mid=2;ip=PrivIP;oip=PrivGW;port=41194;ua=CarbonioWebClient - Chrome 128.0.0.0 (Windows)/23.12.0_ZEXTRAS_202312 carbonio 20231222-1644 FOSS;soapId=1276652e;] soap - NoOpRequest elapsed=0 2024-09-03 12:32:40,632 INFO [MailboxPurge] [name=portal.cc@first.xyz.com;mid=17;] purge - Purging messages. 2024-09-03 12:33:01,069 INFO [qtp1959708563-285710://PrivIP/service/soap/NoOpRequest] [name=algy.adamo@second.xyz.com;aname=zextras@first.xyz.com;mid=26;ip=PrivIP;oip=PrivGW;port=52436;ua=CarbonioWebClient - Chrome 128.0.0.0 (Windows)/23.12.0_ZEXTRAS_202312 carbonio 20231222-1644 FOSS;soapId=1276652f;] misc - delegated access: doc=NoOp, delegating account=zextras@first.xyz.com, authenticated account=algy.adamo@second.xyz.com, target account=algy.adamo@second.xyz.com 2024-09-03 12:33:01,069 INFO [qtp1959708563-285710://PrivIP/service/soap/NoOpRequest] [name=algy.adamo@second.xyz.com;aname=zextras@first.xyz.com;mid=26;ip=172.17.1.23;oip=172.17.1.254;port=52436;ua=CarbonioWebClient - Chrome 128.0.0.0 (Windows)/23.12.0_ZEXTRAS_202312 carbonio 20231222-1644 FOSS;soapId=1276652f;] soap - NoOpRequest elapsed=0
May be you shares log of mailbox from /opt/zextras/log/mailbox.log.
open a terminal. execute tail -f /var/log/carbonio.log. Then send a mail from zextras@first.xyz.com to algy.adamo@second.xyz.com. Check what log generated in tail -f /var/log/carbonio.log for this action.
Regards,
Sharif
I sent from /opt/zextras/log/mailbox.log
I got nothing wnhen I execute tail -f /var/log/carbonio.log while sending email from first to second
I'm able to do a Video Call to share my screen if you Can.
Hi,
Assessing the current scenario, I think you can opt in for Carbonio where you could easily get support for all the tasks you need to do; considering your multi-tenant environment.
Regards,
Sharif
Thank you for your support and attention. You mean Carbonio Community?
Hi,
I mean you could easily get all the tech support and a premium solution for your multitenant email system with Carbonio Enterprise. But if you want to use the Carbonio Community Edition, then this forum and other users' help is the only way.
Regards,
Sharif