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Session stay time

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(@fernando2025)
Joined: 5 days ago
Posts: 1
Topic starter  

Several of my domain users report that their login time lasts a maximum of 5 minutes, but I cannot find where to change it for a longer time or they simply have to log out.


   
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(@sharif)
Admin
Joined: 3 years ago
Posts: 631
 

@fernando2025

Hi,

The auth token lifetime for admin and regular user could be found with following attributes:

zimbraAdminAuthTokenLifetime
zimbraAuthTokenLifetime

So based on their value, the system should behave. Could you please try to find what value they have as follows:

zextras@mail:~$ carbonio prov ga zextras@$(hostname -d) | grep zimbraAdminAuthTokenLifetime
zextras@mail:~$
zextras@mail:~$ carbonio prov ga zextras@$(hostname -d) | grep zimbraAuthTokenLifetime

Also keep in mind that if the value of following attribute is set to 0 only then the user will be managed by above mentioned authtoken attribute.

zextras@mail:~$ carbonio prov ga zextras@$(hostname -d) | grep zimbraAuthTokenValidityValue

regards,


   
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sreeharis
(@sreeharis)
Joined: 6 months ago
Posts: 12
 

@sharif, Please Support

 

After update to the latest version of Carbonio CE, we are unable to start the zmcontrol services as its getting error

 

zextras@mail22:~$ zmcontrol start
Host mail.test.co.in
Starting directory server...Done.
Failed.
Failed to start slapd. Attempting debug start to determine error.
678a104b daemon: bind(7) failed errno=13 (Permission denied)
678a104b slap_open_listener: failed on ldap://mail.test.co.in:389


   
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(@sharif)
Admin
Joined: 3 years ago
Posts: 631
 

@sreeharis

Hi,

What OS you are using?

What version of Carbonio you have now?

Do you have anything in the /var/log/carbonio.log?

Try following:

  • Stop all services.
  • Check if any port related to carbonio is running or not.
  • Specially the slapd port with "netstat -tuln | grep 389"
  • Check the configuration file:
zextras@mail:~$ /opt/zextras/common/sbin/slaptest -f /opt/zextras/common/etc/openldap/slapd.conf

Restart server and services manually once you investigate everything.

regards,


   
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