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Zextras Upgrade broke Zimbra Web Mail/Admin pages

 
Install & Setup
Last Post by Mtyrrell 9 years ago
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 Mtyrrell
(@mtyrrell)
Posts: 1
Topic starter
 

Zimbra Version is: Release 8.0.6
Server is : Ubuntu 12.04.3 LTS
Processor : Intel(R) Xeon(R) CPU E5420 @ 2.50GHz
Memory : 4Gb

ZXsuite version is:
zimbra@mail:~$ zxsuite core getVersion

zextras_version 2.0.4
zextras_commit c182a914735fdaf1b676fbb67ea142210d38554e
zal_version 1.9.1
zal_commit c182a914735fdaf1b676fbb67ea142210d38554e

I purchased a licence for Zextras suite (ZXBackup) and installed it on my Zimbra server. The Zextras core admin then asked me to upgrade the Zextras suite to 2.0.4 (I had a trial version at 1.10.3) and I proceeded to do so.

Following the upgrade I cannot access the Zimbra Webmail or Admin pages. I keep getting Server Error 500 with what appear to be SOAP errors.

I then disabled com_zextras_zextras but when trying to undeploy com_zextras_zextras I get the following error:

zimbra@mail:~$ zmzimletctl undeploy com_zextras_zextras
com.zimbra.common.zclient.ZClientException: invoke cannot determine soap protocol in reply: Error 500 Server Error
HTTP ERRO
R 500
Problem accessing /service/admin/soap/AuthRequest. Reason:

    Server Error






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, server: localhost

ExceptionId:main:1447346019733:88cda9196c3095d1

Code:zclient.IO_ERROR

        at com.zimbra.common.zclient.ZClientException.IO_ERROR(ZClientException.java:45)

        at com.zimbra.cs.account.soap.SoapProvisioning.invoke(SoapProvisioning.java:454)

        at com.zimbra.cs.account.soap.SoapProvisioning.soapAdminAuthenticate(SoapProvisioning.java:394)

        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.initZimletSoapUtil(ZimletUtil.java:1387)

        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.(ZimletUtil.java:1361)

        at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUtil.java:1815)

        at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.java:1907)


Following that I tried running the Zextras uninstall (./install.sh -u all) and it went fine until....


Uninstalling the ZeXtras Suite Zimlet ...

com.zimbra.common.zclient.ZClientException: invoke cannot determine soap protocol in reply: Error 500 Server Error
HTTP ERRO
R 500
Problem accessing /service/admin/soap/AuthRequest. Reason:

    Server Error






Powered by Jetty://




, server: localhost

ExceptionId:main:1447348634330:18d6b20696bdcb80

Code:zclient.IO_ERROR

        at com.zimbra.common.zclient.ZClientException.IO_ERROR(ZClientException.java:45)

        at com.zimbra.cs.account.soap.SoapProvisioning.invoke(SoapProvisioning.java:454)

        at com.zimbra.cs.account.soap.SoapProvisioning.soapAdminAuthenticate(SoapProvisioning.java:394)

        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.initZimletSoapUtil(ZimletUtil.java:1387)

        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.(ZimletUtil.java:1361)

        at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUtil.java:1815)

        at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.java:1907)

Caused by: com.zimbra.common.soap.SoapParseException: cannot determine soap protocol in reply: Error 500 Server Error


HTTP E

RROR 500


Problem accessing /service/admin/soap/AuthRequest. Reason:


    Server Error






Powered by Jetty://




        at com.zimbra.common.soap.SoapTransport.extractBodyElement(SoapTransport.java:314)

        at com.zimbra.common.soap.SoapTransport.parseSoapResponse(SoapTransport.java:308)

        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:255)

        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:167)

        at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:386)

        at com.zimbra.common.soap.SoapTransport.invokeWithoutSession(SoapTransport.java:372)

        at com.zimbra.cs.account.soap.SoapProvisioning.invokeRequest(SoapProvisioning.java:442)

        at com.zimbra.cs.account.soap.SoapProvisioning.invoke(SoapProvisioning.java:450)

        ... 5 more

[] ERROR: Error

com.zimbra.common.zclient.ZClientException: invoke cannot determine soap protocol in reply: Error 500 Server Error


HTTP ERRO

R 500


Problem accessing /service/admin/soap/AuthRequest. Reason:


    Server Error






Powered by Jetty://




, server: localhost

ExceptionId:main:1447348634330:18d6b20696bdcb80

Code:zclient.IO_ERROR

        at com.zimbra.common.zclient.ZClientException.IO_ERROR(ZClientException.java:45)

        at com.zimbra.cs.account.soap.SoapProvisioning.invoke(SoapProvisioning.java:454)

        at com.zimbra.cs.account.soap.SoapProvisioning.soapAdminAuthenticate(SoapProvisioning.java:394)

        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.initZimletSoapUtil(ZimletUtil.java:1387)

        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.(ZimletUtil.java:1361)

        at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUtil.java:1815)

        at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.java:1907)

Caused by: com.zimbra.common.soap.SoapParseException: cannot determine soap protocol in reply: Error 500 Server Error


HTTP E

RROR 500


Problem accessing /service/admin/soap/AuthRequest. Reason:


    Server Error






Powered by Jetty://




        at com.zimbra.common.soap.SoapTransport.extractBodyElement(SoapTransport.java:314)

        at com.zimbra.common.soap.SoapTransport.parseSoapResponse(SoapTransport.java:308)

        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:255)

        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:167)

        at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:386)

        at com.zimbra.common.soap.SoapTransport.invokeWithoutSession(SoapTransport.java:372)

        at com.zimbra.cs.account.soap.SoapProvisioning.invokeRequest(SoapProvisioning.java:442)

        at com.zimbra.cs.account.soap.SoapProvisioning.invoke(SoapProvisioning.java:450)

        ... 5 more


ZeXtras Suite Zimlet removal failed. Exiting.


So I can't even remove the zimlet and get back to a clean Zimbra install. My Zimbra web interfaces (webmail and admin) had never given any trouble before and I had/have made no changes to the config of the previously working Zimbra. Thankfully the underlying mail server is still working OK, but I need the webmail interface.


Please help!



zimbra@mail:~$ zxsuite core getVersion

zextras_version                                     2.0.4
zextras_commit                                      c182a914735fdaf1b676fbb67ea142210d38554e
zal_version                                         1.9.1
zal_commit                                          c182a914735fdaf1b676fbb67ea142210d38554e


I purchased a licence for Zextras suite (ZXBackup) and installed it on my Zimbra server. The Zextras core admin then asked me to upgrade the Zextras suite to 2.0.4 (I had a trial version at 1.10.3) and I proceeded to do so.


Following the upgrade I cannot access the Zimbra Webmail or Admin pages. I keep getting Server Error 500 with what appear to be SOAP errors.


I then disabled com_zextras_zextras but when trying to undeploy com_zextras_zextras I get the following error:


zimbra@mail:~$ zmzimletctl undeploy com_zextras_zextras

com.zimbra.common.zclient.ZClientException: invoke cannot determine soap protocol in reply: Error 500 Server Error


HTTP ERRO

R 500


Problem accessing /service/admin/soap/AuthRequest. Reason:


    Server Error






Powered by Jetty://




, server: localhost

ExceptionId:main:1447346019733:88cda9196c3095d1

Code:zclient.IO_ERROR

        at com.zimbra.common.zclient.ZClientException.IO_ERROR(ZClientException.java:45)

        at com.zimbra.cs.account.soap.SoapProvisioning.invoke(SoapProvisioning.java:454)

        at com.zimbra.cs.account.soap.SoapProvisioning.soapAdminAuthenticate(SoapProvisioning.java:394)

        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.initZimletSoapUtil(ZimletUtil.java:1387)

        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.(ZimletUtil.java:1361)

        at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUtil.java:1815)

        at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.java:1907)


Following that I tried running the Zextras uninstall (./install.sh -u all) and it went fine until....


Uninstalling the ZeXtras Suite Zimlet ...

com.zimbra.common.zclient.ZClientException: invoke cannot determine soap protocol in reply: Error 500 Server Error
HTTP ERRO
R 500
Problem accessing /service/admin/soap/AuthRequest. Reason:

    Server Error






Powered by Jetty://




, server: localhost

ExceptionId:main:1447348634330:18d6b20696bdcb80

Code:zclient.IO_ERROR

        at com.zimbra.common.zclient.ZClientException.IO_ERROR(ZClientException.java:45)

        at com.zimbra.cs.account.soap.SoapProvisioning.invoke(SoapProvisioning.java:454)

        at com.zimbra.cs.account.soap.SoapProvisioning.soapAdminAuthenticate(SoapProvisioning.java:394)

        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.initZimletSoapUtil(ZimletUtil.java:1387)

        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.(ZimletUtil.java:1361)

        at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUtil.java:1815)

        at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.java:1907)

Caused by: com.zimbra.common.soap.SoapParseException: cannot determine soap protocol in reply: Error 500 Server Error


HTTP E

RROR 500


Problem accessing /service/admin/soap/AuthRequest. Reason:


    Server Error






Powered by Jetty://




        at com.zimbra.common.soap.SoapTransport.extractBodyElement(SoapTransport.java:314)

        at com.zimbra.common.soap.SoapTransport.parseSoapResponse(SoapTransport.java:308)

        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:255)

        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:167)

        at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:386)

        at com.zimbra.common.soap.SoapTransport.invokeWithoutSession(SoapTransport.java:372)

        at com.zimbra.cs.account.soap.SoapProvisioning.invokeRequest(SoapProvisioning.java:442)

        at com.zimbra.cs.account.soap.SoapProvisioning.invoke(SoapProvisioning.java:450)

        ... 5 more

[] ERROR: Error

com.zimbra.common.zclient.ZClientException: invoke cannot determine soap protocol in reply: Error 500 Server Error


HTTP ERRO

R 500


Problem accessing /service/admin/soap/AuthRequest. Reason:


    Server Error






Powered by Jetty://




, server: localhost

ExceptionId:main:1447348634330:18d6b20696bdcb80

Code:zclient.IO_ERROR

        at com.zimbra.common.zclient.ZClientException.IO_ERROR(ZClientException.java:45)

        at com.zimbra.cs.account.soap.SoapProvisioning.invoke(SoapProvisioning.java:454)

        at com.zimbra.cs.account.soap.SoapProvisioning.soapAdminAuthenticate(SoapProvisioning.java:394)

        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.initZimletSoapUtil(ZimletUtil.java:1387)

        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.(ZimletUtil.java:1361)

        at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUtil.java:1815)

        at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.java:1907)

Caused by: com.zimbra.common.soap.SoapParseException: cannot determine soap protocol in reply: Error 500 Server Error


HTTP E

RROR 500


Problem accessing /service/admin/soap/AuthRequest. Reason:


    Server Error






Powered by Jetty://




        at com.zimbra.common.soap.SoapTransport.extractBodyElement(SoapTransport.java:314)

        at com.zimbra.common.soap.SoapTransport.parseSoapResponse(SoapTransport.java:308)

        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:255)

        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:167)

        at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:386)

        at com.zimbra.common.soap.SoapTransport.invokeWithoutSession(SoapTransport.java:372)

        at com.zimbra.cs.account.soap.SoapProvisioning.invokeRequest(SoapProvisioning.java:442)

        at com.zimbra.cs.account.soap.SoapProvisioning.invoke(SoapProvisioning.java:450)

        ... 5 more


ZeXtras Suite Zimlet removal failed. Exiting.


So I can't even remove the zimlet and get back to a clean Zimbra install. My Zimbra web interfaces (webmail and admin) had never given any trouble before and I had/have made no changes to the config of the previously working Zimbra. Thankfully the underlying mail server is still working OK, but I need the webmail interface.


Please help!



zimbra@mail:~$ zmzimletctl undeploy com_zextras_zextras
com.zimbra.common.zclient.ZClientException: invoke cannot determine soap protocol in reply: <meta content="t
ext/html; charset=ISO-8859-1" http-equiv="Content-Type"/>Error 500 Server Error
HTTP ERRO
R 500
Problem accessing /service/admin/soap/AuthRequest. Reason:
    Server Error






Powered by Jetty://


<b
r/>


, server: localhost
ExceptionId:main:1447346019733:88cda9196c3095d1
Code:zclient.IO_ERROR
at com.zimbra.common.zclient.ZClientException.IO_ERROR(ZClientException.java:45)
at com.zimbra.cs.account.soap.SoapProvisioning.invoke(SoapProvisioning.java:454)
at com.zimbra.cs.account.soap.SoapProvisioning.soapAdminAuthenticate(SoapProvisioning.java:394)
at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.initZimletSoapUtil(ZimletUtil.java:1387)
at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.(ZimletUtil.java:1361)
at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUtil.java:1815)
at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.java:1907)


Following that I tried running the Zextras uninstall (./install.sh -u all) and it went fine until....


Uninstalling the ZeXtras Suite Zimlet ...


com.zimbra.common.zclient.ZClientException: invoke cannot determine soap protocol in reply: Error 500 Server Error


HTTP ERRO

R 500


Problem accessing /service/admin/soap/AuthRequest. Reason:


    Server Error






Powered by Jetty://




, server: localhost

ExceptionId:main:1447348634330:18d6b20696bdcb80

Code:zclient.IO_ERROR

        at com.zimbra.common.zclient.ZClientException.IO_ERROR(ZClientException.java:45)

        at com.zimbra.cs.account.soap.SoapProvisioning.invoke(SoapProvisioning.java:454)

        at com.zimbra.cs.account.soap.SoapProvisioning.soapAdminAuthenticate(SoapProvisioning.java:394)

        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.initZimletSoapUtil(ZimletUtil.java:1387)

        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.(ZimletUtil.java:1361)

        at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUtil.java:1815)

        at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.java:1907)

Caused by: com.zimbra.common.soap.SoapParseException: cannot determine soap protocol in reply: Error 500 Server Error


HTTP E

RROR 500


Problem accessing /service/admin/soap/AuthRequest. Reason:


    Server Error






Powered by Jetty://




        at com.zimbra.common.soap.SoapTransport.extractBodyElement(SoapTransport.java:314)

        at com.zimbra.common.soap.SoapTransport.parseSoapResponse(SoapTransport.java:308)

        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:255)

        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:167)

        at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:386)

        at com.zimbra.common.soap.SoapTransport.invokeWithoutSession(SoapTransport.java:372)

        at com.zimbra.cs.account.soap.SoapProvisioning.invokeRequest(SoapProvisioning.java:442)

        at com.zimbra.cs.account.soap.SoapProvisioning.invoke(SoapProvisioning.java:450)

        ... 5 more

[] ERROR: Error

com.zimbra.common.zclient.ZClientException: invoke cannot determine soap protocol in reply: Error 500 Server Error


HTTP ERRO

R 500


Problem accessing /service/admin/soap/AuthRequest. Reason:


    Server Error






Powered by Jetty://




, server: localhost

ExceptionId:main:1447348634330:18d6b20696bdcb80

Code:zclient.IO_ERROR

        at com.zimbra.common.zclient.ZClientException.IO_ERROR(ZClientException.java:45)

        at com.zimbra.cs.account.soap.SoapProvisioning.invoke(SoapProvisioning.java:454)

        at com.zimbra.cs.account.soap.SoapProvisioning.soapAdminAuthenticate(SoapProvisioning.java:394)

        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.initZimletSoapUtil(ZimletUtil.java:1387)

        at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.(ZimletUtil.java:1361)

        at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUtil.java:1815)

        at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.java:1907)

Caused by: com.zimbra.common.soap.SoapParseException: cannot determine soap protocol in reply: Error 500 Server Error


HTTP E

RROR 500


Problem accessing /service/admin/soap/AuthRequest. Reason:


    Server Error






Powered by Jetty://




        at com.zimbra.common.soap.SoapTransport.extractBodyElement(SoapTransport.java:314)

        at com.zimbra.common.soap.SoapTransport.parseSoapResponse(SoapTransport.java:308)

        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:255)

        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:167)

        at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:386)

        at com.zimbra.common.soap.SoapTransport.invokeWithoutSession(SoapTransport.java:372)

        at com.zimbra.cs.account.soap.SoapProvisioning.invokeRequest(SoapProvisioning.java:442)

        at com.zimbra.cs.account.soap.SoapProvisioning.invoke(SoapProvisioning.java:450)

        ... 5 more


ZeXtras Suite Zimlet removal failed. Exiting.


So I can't even remove the zimlet and get back to a clean Zimbra install. My Zimbra web interfaces (webmail and admin) had never given any trouble before and I had/have made no changes to the config of the previously working Zimbra. Thankfully the underlying mail server is still working OK, but I need the webmail interface.


Please help!



Uninstalling the ZeXtras Suite Zimlet ...

com.zimbra.common.zclient.ZClientException: invoke cannot determine soap protocol in reply: <meta content="t
ext/html; charset=ISO-8859-1" http-equiv="Content-Type"/>Error 500 Server Error
HTTP ERRO
R 500
Problem accessing /service/admin/soap/AuthRequest. Reason:
    Server Error






Powered by Jetty://


<b
r/>


, server: localhost
ExceptionId:main:1447348634330:18d6b20696bdcb80
Code:zclient.IO_ERROR
at com.zimbra.common.zclient.ZClientException.IO_ERROR(ZClientException.java:45)
at com.zimbra.cs.account.soap.SoapProvisioning.invoke(SoapProvisioning.java:454)
at com.zimbra.cs.account.soap.SoapProvisioning.soapAdminAuthenticate(SoapProvisioning.java:394)
at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.initZimletSoapUtil(ZimletUtil.java:1387)
at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.(ZimletUtil.java:1361)
at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUtil.java:1815)
at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.java:1907)
Caused by: com.zimbra.common.soap.SoapParseException: cannot determine soap protocol in reply: <meta content
="text/html; charset=ISO-8859-1" http-equiv="Content-Type"/>Error 500 Server Error


HTTP E
RROR 500


Problem accessing /service/admin/soap/AuthRequest. Reason:


    Server Error






Powered by Jetty://


<b
r/>


at com.zimbra.common.soap.SoapTransport.extractBodyElement(SoapTransport.java:314)
at com.zimbra.common.soap.SoapTransport.parseSoapResponse(SoapTransport.java:308)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:255)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:167)
at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:386)
at com.zimbra.common.soap.SoapTransport.invokeWithoutSession(SoapTransport.java:372)
at com.zimbra.cs.account.soap.SoapProvisioning.invokeRequest(SoapProvisioning.java:442)
at com.zimbra.cs.account.soap.SoapProvisioning.invoke(SoapProvisioning.java:450)
... 5 more
[] ERROR: Error
com.zimbra.common.zclient.ZClientException: invoke cannot determine soap protocol in reply: <meta content="t
ext/html; charset=ISO-8859-1" http-equiv="Content-Type"/>Error 500 Server Error


HTTP ERRO
R 500


Problem accessing /service/admin/soap/AuthRequest. Reason:


    Server Error






Powered by Jetty://


<b
r/>


, server: localhost
ExceptionId:main:1447348634330:18d6b20696bdcb80
Code:zclient.IO_ERROR
at com.zimbra.common.zclient.ZClientException.IO_ERROR(ZClientException.java:45)
at com.zimbra.cs.account.soap.SoapProvisioning.invoke(SoapProvisioning.java:454)
at com.zimbra.cs.account.soap.SoapProvisioning.soapAdminAuthenticate(SoapProvisioning.java:394)
at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.initZimletSoapUtil(ZimletUtil.java:1387)
at com.zimbra.cs.zimlet.ZimletUtil$ZimletSoapUtil.(ZimletUtil.java:1361)
at com.zimbra.cs.zimlet.ZimletUtil.dispatch(ZimletUtil.java:1815)
at com.zimbra.cs.zimlet.ZimletUtil.main(ZimletUtil.java:1907)
Caused by: com.zimbra.common.soap.SoapParseException: cannot determine soap protocol in reply: <meta content
="text/html; charset=ISO-8859-1" http-equiv="Content-Type"/>Error 500 Server Error


HTTP E
RROR 500


Problem accessing /service/admin/soap/AuthRequest. Reason:


    Server Error






Powered by Jetty://


<b
r/>


at com.zimbra.common.soap.SoapTransport.extractBodyElement(SoapTransport.java:314)
at com.zimbra.common.soap.SoapTransport.parseSoapResponse(SoapTransport.java:308)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:255)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:167)
at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:386)
at com.zimbra.common.soap.SoapTransport.invokeWithoutSession(SoapTransport.java:372)
at com.zimbra.cs.account.soap.SoapProvisioning.invokeRequest(SoapProvisioning.java:442)
at com.zimbra.cs.account.soap.SoapProvisioning.invoke(SoapProvisioning.java:450)
... 5 more


ZeXtras Suite Zimlet removal failed. Exiting.


So I can't even remove the zimlet and get back to a clean Zimbra install. My Zimbra web interfaces (webmail and admin) had never given any trouble before and I had/have made no changes to the config of the previously working Zimbra. Thankfully the underlying mail server is still working OK, but I need the webmail interface.


Please help!

                                                                                                

                                                        
 
Posted : 11/12/2015 19:22
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