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ZxMobile 1.6.2 account creation/access failing with Z8 server

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 rbsf
(@rbsf)
Posts: 13
Topic starter
 

I've installed/enabled ZxMobile for my 'default' COS @ my Z8 server.

My user account is a member of the 'default' COS.

I've verified that "Enable synchronization for this account" *is* checked for my user account.

When setting up a ZxMobile Exchange account on my Android phone , @ "Accounts & Sync", I add a "Corporate" account.

The data I enter @ that screen is,

DomainUsername
my-user-domain.comrbsf

Password:
************

Server:
zimbra.my-local-domain.com

[X] User secure connection (SSL)
[X] Accept all SSL certificates
Client Certificate: None
Mobile Device ID: androidc1234567890

@ click -> "Next" a dialog,

"Checking incoming server settings ..."

pops up for ~ 15 secs, then fails,

	! Couldn't finish
	Couldn't open connection to server.
	Edit details.

tail-ing logs during this process is not particularly helpful,

	tail -f /opt/zimbra/log/* /var/log/zimbra.log /var/log/syslog

returning during the time of this procedure,

	==> /opt/zimbra/log/zmconfigd.log  /opt/zimbra/log/2012_11_09.trace.log <==
	13:15:25.872:qtp1991212971-3823: https://172.30.11.106:7071/service/admin/soap/NoOpRequest  192.168.1.17 POST ZM_ADMIN_AUTH_TOKEN=0_918c...2613b; ZM_AUTH_TOKEN=0_131f...twzi; Mozilla/5.0 (X11; Linux x86_64; rv:16.0) Gecko/20100101 Firefox/16.0

	==> /opt/zimbra/log/mailbox.log <==
	2012-11-09 13:15:25,883 INFO  [qtp1991212971-3823: https://172.30.11.106:7071/service/admin/soap/NoOpRequest ] [name=admin@zimbra.my-local-domain.com;mid=2;ip=192.168.1.17;ua=ZimbraWebClient - FF16 (Linux);] soap - NoOpRequest elapsed=2

	==> /opt/zimbra/log/access_log.2012-11-09  /opt/zimbra/log/2012_11_09.trace.log <==
	13:15:25.884:qtp1991212971-3823: https://172.30.11.106:7071/service/admin/soap/NoOpRequest  200 text/javascript; charset=utf-8 205

	==> /opt/zimbra/log/zmlogswatch.out  15ms (0.019999999999996): line: [Nov  9 13:15:31 zimbra zimbramon[3555]: :::9799160C-2CD4-22F3-8A44-DDDD8966E6A8:::0,0,0,0,0,0,0,NONE,0,0,0,0,0,0,0,,144944,0,0,0,0,1,6,7,1,81015,81015]

	==> /opt/zimbra/log/zmmailboxd.out <==
	Total time for which application threads were stopped: 0.0018320 seconds
	DomainUsername
my-user-domain.comrbsf

Password:
************

Server:
zimbra.my-local-domain.com

[X] User secure connection (SSL)
[X] Accept all SSL certificates
Client Certificate: None
Mobile Device ID: androidc1234567890

@ click -> "Next" a dialog,

"Checking incoming server settings ..."

pops up for ~ 15 secs, then fails,

! Couldn't finish
Couldn't open connection to server.
Edit details.

tail-ing logs during this process is not particularly helpful,

	tail -f /opt/zimbra/log/* /var/log/zimbra.log /var/log/syslog

returning during the time of this procedure,

	==> /opt/zimbra/log/zmconfigd.log  /opt/zimbra/log/2012_11_09.trace.log <==
	13:15:25.872:qtp1991212971-3823: https://172.30.11.106:7071/service/admin/soap/NoOpRequest  192.168.1.17 POST ZM_ADMIN_AUTH_TOKEN=0_918c...2613b; ZM_AUTH_TOKEN=0_131f...twzi; Mozilla/5.0 (X11; Linux x86_64; rv:16.0) Gecko/20100101 Firefox/16.0

	==> /opt/zimbra/log/mailbox.log <==
	2012-11-09 13:15:25,883 INFO  [qtp1991212971-3823: https://172.30.11.106:7071/service/admin/soap/NoOpRequest ] [name=admin@zimbra.my-local-domain.com;mid=2;ip=192.168.1.17;ua=ZimbraWebClient - FF16 (Linux);] soap - NoOpRequest elapsed=2

	==> /opt/zimbra/log/access_log.2012-11-09  /opt/zimbra/log/2012_11_09.trace.log <==
	13:15:25.884:qtp1991212971-3823: https://172.30.11.106:7071/service/admin/soap/NoOpRequest  200 text/javascript; charset=utf-8 205

	==> /opt/zimbra/log/zmlogswatch.out  15ms (0.019999999999996): line: [Nov  9 13:15:31 zimbra zimbramon[3555]: :::9799160C-2CD4-22F3-8A44-DDDD8966E6A8:::0,0,0,0,0,0,0,NONE,0,0,0,0,0,0,0,,144944,0,0,0,0,1,6,7,1,81015,81015]

	==> /opt/zimbra/log/zmmailboxd.out <==
	Total time for which application threads were stopped: 0.0018320 seconds
	! Couldn't finish
Couldn't open connection to server.
Edit details.

tail-ing logs during this process is not particularly helpful,

tail -f /opt/zimbra/log/* /var/log/zimbra.log /var/log/syslog

returning during the time of this procedure,

	==> /opt/zimbra/log/zmconfigd.log  /opt/zimbra/log/2012_11_09.trace.log <==
	13:15:25.872:qtp1991212971-3823: https://172.30.11.106:7071/service/admin/soap/NoOpRequest  192.168.1.17 POST ZM_ADMIN_AUTH_TOKEN=0_918c...2613b; ZM_AUTH_TOKEN=0_131f...twzi; Mozilla/5.0 (X11; Linux x86_64; rv:16.0) Gecko/20100101 Firefox/16.0

	==> /opt/zimbra/log/mailbox.log <==
	2012-11-09 13:15:25,883 INFO  [qtp1991212971-3823: https://172.30.11.106:7071/service/admin/soap/NoOpRequest ] [name=admin@zimbra.my-local-domain.com;mid=2;ip=192.168.1.17;ua=ZimbraWebClient - FF16 (Linux);] soap - NoOpRequest elapsed=2

	==> /opt/zimbra/log/access_log.2012-11-09  /opt/zimbra/log/2012_11_09.trace.log <==
	13:15:25.884:qtp1991212971-3823: https://172.30.11.106:7071/service/admin/soap/NoOpRequest  200 text/javascript; charset=utf-8 205

	==> /opt/zimbra/log/zmlogswatch.out  15ms (0.019999999999996): line: [Nov  9 13:15:31 zimbra zimbramon[3555]: :::9799160C-2CD4-22F3-8A44-DDDD8966E6A8:::0,0,0,0,0,0,0,NONE,0,0,0,0,0,0,0,,144944,0,0,0,0,1,6,7,1,81015,81015]

	==> /opt/zimbra/log/zmmailboxd.out <==
	Total time for which application threads were stopped: 0.0018320 seconds
	tail -f /opt/zimbra/log/* /var/log/zimbra.log /var/log/syslog

returning during the time of this procedure,

==> /opt/zimbra/log/zmconfigd.log /opt/zimbra/log/2012_11_09.trace.log <==
13:15:25.872:qtp1991212971-3823: https://172.30.11.106:7071/service/admin/soap/NoOpRequest 192.168.1.17 POST ZM_ADMIN_AUTH_TOKEN=0_918c...2613b; ZM_AUTH_TOKEN=0_131f...twzi; Mozilla/5.0 (X11; Linux x86_64; rv:16.0) Gecko/20100101 Firefox/16.0

==> /opt/zimbra/log/mailbox.log <==
2012-11-09 13:15:25,883 INFO [qtp1991212971-3823: https://172.30.11.106:7071/service/admin/soap/NoOpRequest ] [name=admin@zimbra.my-local-domain.com;mid=2;ip=192.168.1.17;ua=ZimbraWebClient - FF16 (Linux);] soap - NoOpRequest elapsed=2

==> /opt/zimbra/log/access_log.2012-11-09 /opt/zimbra/log/2012_11_09.trace.log <==
13:15:25.884:qtp1991212971-3823: https://172.30.11.106:7071/service/admin/soap/NoOpRequest 200 text/javascript; charset=utf-8 205

==> /opt/zimbra/log/zmlogswatch.out 15ms (0.019999999999996): line: [Nov 9 13:15:31 zimbra zimbramon[3555]: :::9799160C-2CD4-22F3-8A44-DDDD8966E6A8:::0,0,0,0,0,0,0,NONE,0,0,0,0,0,0,0,,144944,0,0,0,0,1,6,7,1,81015,81015]

==> /opt/zimbra/log/zmmailboxd.out /opt/zimbra/log/zmconfigd.log <==
Starting zmconfigd...zmconfigd is already running.

==> /opt/zimbra/log/2012_11_09.trace.log <==
13:15:25.872:qtp1991212971-3823: https://172.30.11.106:7071/service/admin/soap/NoOpRequest 192.168.1.17 POST ZM_ADMIN_AUTH_TOKEN=0_918c...2613b; ZM_AUTH_TOKEN=0_131f...twzi; Mozilla/5.0 (X11; Linux x86_64; rv:16.0) Gecko/20100101 Firefox/16.0

==> /opt/zimbra/log/mailbox.log <==
2012-11-09 13:15:25,883 INFO [qtp1991212971-3823: https://172.30.11.106:7071/service/admin/soap/NoOpRequest ] [name=admin@zimbra.my-local-domain.com;mid=2;ip=192.168.1.17;ua=ZimbraWebClient - FF16 (Linux);] soap - NoOpRequest elapsed=2

==> /opt/zimbra/log/access_log.2012-11-09 <==
192.168.1.17 - - [09/Nov/2012:21:15:25 +0000] "POST /service/admin/soap/NoOpRequest HTTP/1.1" 200 205 "https://zimbra.my-local-domain.com:7071/zimbraAdmin/" "Mozilla/5.0 (X11; Linux x86_64; rv:16.0) Gecko/20100101 Firefox/16.0" 12

==> /opt/zimbra/log/2012_11_09.trace.log <==
13:15:25.884:qtp1991212971-3823: https://172.30.11.106:7071/service/admin/soap/NoOpRequest 200 text/javascript; charset=utf-8 205

==> /opt/zimbra/log/zmlogswatch.out <==
utime > 15ms (0.019999999999996): line: [Nov 9 13:15:31 zimbra zimbramon[3555]: :::9799160C-2CD4-22F3-8A44-DDDD8966E6A8:::0,0,0,0,0,0,0,NONE,0,0,0,0,0,0,0,,144944,0,0,0,0,1,6,7,1,81015,81015]

==> /opt/zimbra/log/zmmailboxd.out <==
Total time for which application threads were stopped: 0.0018320 seconds

 
Posted : 11/09/2012 23:24