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Problem installing Migration Tool in test environment

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(@mhlevy)
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The problem I'm having may be due to attempting to install the Migration Tool into a Zimbra 7 system that is in the process of a "rolling upgrade" (mostly) as per Rolling Upgrades for ZCS - Zimbra :: Wiki . The installation on the 2nd and third server are taking a very LONG time, to the point where I had thought the installation was just completely hung.

In a nutshell, our production system is currently running on 4 HP servers (not virtualized), running ZCS 7.2.2NE on SLES 11. The servers are 1 x ldap, 2 x mta, 1 x mailbox. This migration upgrade will eventually have Zimbra running v8.0.7NE on 3 virtualized Ubuntu 12.04.4LTS servers (2 x ldap/mta/mailbox, & 1 proxy). The following steps were attempted on a test system mirroring our production system, the only differences being the test system is completely virtual (though ZCS7 is running on SLES), and only a single Zimbra 7 mta.

The Zimbra 7 master was upgraded to Zimbra 8, then the first multi-role Zimbra 8 server installed into the system. The ldap running on the Zimbra 8 multi-role server was designated as ldap master, and the Zimbra 7 ldap server removed from the system and decomissioned. The Zimbra 8 stand-alone proxy server was installed into the Zimbra system, then the 2nd multi-role Zimbra 8 server was installed as well, the ldap set as a replica.

At this point, I began attempting to move users from the Zimbra 7 mailbox server to the new ZImbra 8 mailboxes, but on about 80% of the attempts, zmmailboxmove failed (zmmboxmove isn't supported with Zimbra 7 as the source), Zimbra "premium" support is VERY SLOW in responding, and searching for a solution was how I found the ZeXtras Migration Tool.

At this time, I'm trying to install the migration tool into this "hybrid" test system, which consists of the Zimbra 7 mailbox server, Zimbra 7 mta, Zimbra 8 proxy, and 2 Zimbra 8 ldap/mta/mailbox servers.

The first attempt was to just install the migration tool on the Zimbra 7 mailbox server, which resulted in what appeared to be errors in the Zimbra 7 admin console, as there were 2 "server icons" in red, labeled with the names of the Zimbra 8 servers where the migration tool wasn't installed.

My next attempt was to install the migration tool on all 3 mailbox servers, one at a time. The migration tool installed without any problems on the Zimbra 7 server. However, the installation hangs during the installation on the second server (the Zimbra 8 multi-role server with the ldap master). Install.sh discovered the multiple mailbox servers, and it reported "Detected ZeXtras Migration Tool Zimlet version 1.8.17" that was installed when install.sh was run on the first server.

However, it's been sitting at the following for about the last 20 minutes (I've deleted some blank lines from below):
________________________________________
Beginning Core installation procedure ...

************************* Note **********************
In addition to the ZeXtras Migration Tool Zimlet a command line tool
is also available, "zxmig" .
Run it as the zimbra user in order to see the available options.

**********************************************************
Press ENTER to continue ...

****************** WARNING: ******************

ZeXtras Migration Tool needs to bind on TCP port 8735 in order to operate,
for inter-instance communication.
Please verify no other service listens on that port and that
it is properly filtered from public access by your firewall.

*********************************************************

ZeXtras Migration Tool Core will now be installed. Proceed? [Y] y

The Zimbra Web Application must be restarted
in order to perform the installation.

Do you wish to stop the Zimbra Web Application (mailboxd)? [Y] y

Stopping mailboxd...done.
ZeXtras Core installation successfully completed.

* Be warned that ZeXtras Migration Tool needs for the
* related zimlet to be installed in order to operate.
___________________________________________________

While doing something else, the second server did eventually prompt me to continue, but as I mentioned, I've been waiting (now) more than 25 minutes. I did find a MONSTER command line in ps when searching for "zex:

root@zim8server2:~# ps -ef | grep -i zex | grep -v grep
root 28759 10979 4 14:49 pts/0 00:00:24 sed -i s# | Enhanced by ZeXtras |## /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_ar.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_da.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_de.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_en_AU.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_en_GB.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_en.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_es.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_fr.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_hi.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_hu.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_it.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_ja.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_ko.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_ms.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_nl.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_pl.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_pt_BR.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_pt.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_ro.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_ru.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_sv.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_th.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_tr.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_uk.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_zh_CN.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_zh_HK.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxMsg_zh_TW.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxTemplateMsg_ar.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/AjxTemplateMsg_ja.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/I18nMsg_ar.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/I18nMsg_da.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/I18nMsg_de.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/I18nMsg_en_AU.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/I18nMsg_en_GB.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/I18nMsg_es.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/I18nMsg_fr.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/I18nMsg_hi.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/I18nMsg_hu.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/I18nMsg_it.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/I18nMsg_ja.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/I18nMsg_ko.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/I18nMsg_ms.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/I18nMsg_nl.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/I18nMsg_pl.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/I18nMsg.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/I18nMsg_pt_BR.properties /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/classes/messages/I18nMsg_pt.properties /opt/zimbra/mailbo
root@zim8server2:~#

According to the mailbox.log, the installation waited about 30 minutes until started up again...

Zimlet installation failed. Exiting.
.......
The zimlet installation has failed. That might be due to an incomplete startup
of the Zimbra webapp. Please verify Zimbra is up and running, then retry
the deployment of the zimlet with ./install.sh zimlet .
.......
root@zim8server2:~/zextras_migration_tool-1.8.17#

I will make sure that Zimbra is fully functional, then retry installing the zimlet again as the error message suggested.

Thanks!

Mark

 
Posted : 08/13/2014 22:28