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Backup is not working properly on Network Edition

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(@iamcypher)
Posts: 12
Topic starter
 

Hello ZeXtras,

I've installed zextras in a client's zimbra NE server a week ago and everything seemed fine until today when a user deleted all the inbox with zimbra outlook connector. I can see the delete requests in the terminal:

2013-07-11 15:44:47,165 INFO [qtp802487384-100428: https://192.168.0.99:443/service/soap/ItemActionRequest ] [name=user@domain.com;mid=20;ip=192.168.0.32;ua=ZimbraConnectorForOutlook/8.0.3.780;] soap - ItemActionRequest elapsed=421
2013-07-11 15:44:47,258 INFO [qtp802487384-100430: https://192.168.0.99:443/service/soap/ItemActionRequest ] [name=user@domain.com;mid=20;ip=192.168.0.32;ua=ZimbraConnectorForOutlook/8.0.3.780;] soap - ItemActionRequest elapsed=86
2013-07-11 15:44:47,265 INFO [qtp802487384-100428: https://192.168.0.99:443/service/soap/MsgActionRequest ] [name=user@domain.com;mid=20;ip=192.168.0.32;ua=ZimbraConnectorForOutlook/8.0.3.780;] mailop - Deleting Message (id=19159).
2013-07-11 15:44:47,443 INFO [qtp802487384-100428: https://192.168.0.99:443/service/soap/MsgActionRequest ] [name=user@domain.com;mid=20;ip=192.168.0.32;ua=ZimbraConnectorForOutlook/8.0.3.780;] soap - MsgActionRequest elapsed=179

If I restore with zextras with a 24 hour period I get emails from may, today and some even from 2012. I also tried restoring on a new account on a period from date dating two days ago and I get emails dating a year ago and stuff from may. The server always had real time scanner on.

Zimbra Version: Release 8.0.3.GA.5664.UBUNTU12.64 UBUNTU12_64 NETWORK edition.
ZeXtras Version: 1.8.4

ZeXtras undelete report:

This is an automated notification from ZxBackup about Undelete.

Operation Undelete Completed.

Operation Id: 5ff1e1a7-839c-4eb5-b5b5-392b1b276981
Operation Host: mail.domain.com

Operation requested by: admin@domain.com

ZeXtras Version: 1.8.4
ZeXtras commit: aac512529e2dd44a0bee562a5b3a8f7089aed18f
Zimbra version: 8.0.3_GA_5664 20130305090212 20130305-0907 NETWORK

Account: user@domain.com
Start date: 10/07/2013 00:00:00
End date: 12/07/2013 23:59:59
Additional notifications: [admin@domain.com]

- parameters -
                        account: user@domain.com
                     start date: 10/07/2013 00:00:00
                       end date: 12/07/2013 23:59:59
  additional notification mails: None

- stats -
     items restored: 127

Here is a screenshot of the stuff restored: http://oi42.tinypic.com/2vulwle.jpg

Is zextras not supported by Network Edition?

2013-07-11 15:44:47,165 INFO  [qtp802487384-100428: https://192.168.0.99:443/service/soap/ItemActionRequest ] [name=user@domain.com;mid=20;ip=192.168.0.32;ua=ZimbraConnectorForOutlook/8.0.3.780;] soap - ItemActionRequest elapsed=421
2013-07-11 15:44:47,258 INFO [qtp802487384-100430: https://192.168.0.99:443/service/soap/ItemActionRequest ] [name=user@domain.com;mid=20;ip=192.168.0.32;ua=ZimbraConnectorForOutlook/8.0.3.780;] soap - ItemActionRequest elapsed=86
2013-07-11 15:44:47,265 INFO [qtp802487384-100428: https://192.168.0.99:443/service/soap/MsgActionRequest ] [name=user@domain.com;mid=20;ip=192.168.0.32;ua=ZimbraConnectorForOutlook/8.0.3.780;] mailop - Deleting Message (id=19159).
2013-07-11 15:44:47,443 INFO [qtp802487384-100428: https://192.168.0.99:443/service/soap/MsgActionRequest ] [name=user@domain.com;mid=20;ip=192.168.0.32;ua=ZimbraConnectorForOutlook/8.0.3.780;] soap - MsgActionRequest elapsed=179

If I restore with zextras with a 24 hour period I get emails from may, today and some even from 2012. I also tried restoring on a new account on a period from date dating two days ago and I get emails dating a year ago and stuff from may. The server always had real time scanner on.

Zimbra Version: Release 8.0.3.GA.5664.UBUNTU12.64 UBUNTU12_64 NETWORK edition.
ZeXtras Version: 1.8.4

ZeXtras undelete report:

This is an automated notification from ZxBackup about Undelete.

Operation Undelete Completed.

Operation Id: 5ff1e1a7-839c-4eb5-b5b5-392b1b276981
Operation Host: mail.domain.com

Operation requested by: admin@domain.com

ZeXtras Version: 1.8.4
ZeXtras commit: aac512529e2dd44a0bee562a5b3a8f7089aed18f
Zimbra version: 8.0.3_GA_5664 20130305090212 20130305-0907 NETWORK

Account: user@domain.com
Start date: 10/07/2013 00:00:00
End date: 12/07/2013 23:59:59
Additional notifications: [admin@domain.com]

- parameters -
account: user@domain.com
start date: 10/07/2013 00:00:00
end date: 12/07/2013 23:59:59
additional notification mails: None

- stats -
items restored: 127

Here is a screenshot of the stuff restored:

Is zextras not supported by Network Edition?

This is an automated notification from ZxBackup about Undelete.

Operation Undelete Completed.

Operation Id: 5ff1e1a7-839c-4eb5-b5b5-392b1b276981
Operation Host: mail.domain.com

Operation requested by: admin@domain.com

ZeXtras Version: 1.8.4
ZeXtras commit: aac512529e2dd44a0bee562a5b3a8f7089aed18f
Zimbra version: 8.0.3_GA_5664 20130305090212 20130305-0907 NETWORK

Account: user@domain.com
Start date: 10/07/2013 00:00:00
End date: 12/07/2013 23:59:59
Additional notifications: [admin@domain.com]

- parameters -
account: user@domain.com
start date: 10/07/2013 00:00:00
end date: 12/07/2013 23:59:59
additional notification mails: None

- stats -
items restored: 127

Here is a screenshot of the stuff restored:

Is zextras not supported by Network Edition?

 
Posted : 07/11/2013 20:06