Error: ZxBackup Not...
 
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Error: ZxBackup Notification, Shares Fix failed.

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(@pup_seba)
Posts: 11
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Hi,

Testing a migration process from a single Zimbra FOSS server 8.0.9 to a multi-server enviroment in 8.8.9 with Zextras modules (zimbraNG modules) installed and activated, after we complete the migration process and try to run the docheck and dofix shares commands, we get this error.

"
This is an automated notification from ZxBackup about Shares Fix.

Operation Shares Fix failed.

Operation Id: 69c34425-dd42-4a31-99d3-ca6b1757f0c5
Operation Host: zimbra1.migration.lab

Operation requested by: zimbra

Network Modules NG Version: 2.9.0
commit: 423b5076c550c71168b23f8b8cc649363bea2d78

Zal Version: 2.4.0
Zal commit: 93807f76531868754de673a94725162b2b2a0edc
Zimbra version: 8.8.9_GA_3019 20180809160254 20180809-1624 NETWORK

- exception -
com.zextras.lib.Error.EmptyMergedMapError: Merged map is empty, check logs
at com.zextras.modules.backup.operations.ZEFixShares.doOperation (ZEFixShares.java:266)
at com.zextras.lib.operations.ZEOperation.exec (ZEOperation.java:774)
at com.zextras.lib.operations.LegacyOperationProxy.exec (LegacyOperationProxy.java:84)
at com.zextras.lib.operations.ModifiableStatefulOperation.exec (ModifiableStatefulOperation.java:122)
at com.zextras.lib.operations.OperationStarterActivity.run (OperationStarterActivity.java:48)
at com.zextras.lib.activities.ActivityThread.run (ActivityThread.java:138)
"

The migration process we are following is:
- realtime scanners disabled in all servers (zxsuite backup setProperty ZxBackup_RealTimeScanner false)
- Backup from origin to a virtual attached disk (zxsuite backup doSmartScan)
- run a oneliner to generate files with available users in the backup to restore (we need to split users among the dest servers). These are the oneliners:
zxsuite backup getavailableaccounts | grep -v "accountMap|accountList" | sed '/^s*$/d' | awk '{print $1}' | sort | uniq | grep ^[c-z] | tr 'n' ',' | sed 's/.$//' > /migracion/am.txt

zxsuite backup getavailableaccounts | grep -v "accountMap|accountList" | sed '/^s*$/d' | awk '{print $1}' | sort | uniq | grep ^[c-z] | tr 'n' ',' | sed 's/.$//' > /migracion/nz.txt

- One by one, attach/mount the disk in dest servers and run accordingly
dest server1:
zxsuite backup doexternalrestore /migracion accounts $(cat /migracion/am.txt)

dest server2:
zxsuite backup doexternalrestore /migracion accounts $(cat /migracion/nz.txt)

- Then we make some changes in origin server, like adding some mails, folders, moving items around, adding some users, etc. And repeat the process of backup/import.

- We then run the commands in each of the dest server:
zxsuite backup doCheckShares
zxsuite backup doFixShares /opt/zimbra/backup/map_id_file

That's the moment when we get the error in both our servers. With Zimbra users running a "cat" command on map files, this is what we see:
Dest server 1:
[zimbra@zimbra1 ~]$ cat /opt/zimbra/backup/map_3e1cff24-2fdf-40b4-b369-29af5ba8d76b
�srjava.util.HashMap`F
loadFactorI thresholdxp?@
t$62ac6e87-6068-4ecf-973f-2850cec72cbet$18303f6e-6c16-435a-be8c-7861c66cfaf0t$e00428a1-0c00-11d9-836a-000d93afea2at$d0ee5111-e3bf-4536-81c6-f7f002c44fb5t$7c1a5e2b-f837-4bfd-a2eb-5397b3362958t$0bc36352-ee65-4c1f-a59c-5f578178f77bt$2019492e-0536-48ac-a7f9-a7cfea0dd28ct$9d0af445-cca1-4eb7-9d68-6d7f4479fa70t$bccde444-8d43-40dc-b075-d2690a56747dt$3edd673a-4ff6-4bc6-b993-e5de198fc278t$c1d3c90e-cf97-4c7c-bc3f-82a351ab63c1t$ec233951-2701-41d4-8a5f-69fd8c3510cft$aa780872-45dc-470f-9786-5a30de1d1c2et$35d0b7a6-b932-4a37-a1e8-f32f4ca1f67ct$a4cedd81-20cd-4660-8241-39c33ff1b0adt$0bcc12cd-002d-4301-88d0-e22a4f842b58x[zimbra@zimbra1 ~]$

Dest server 2:
[zimbra@zimbra2 ~]$ cat /opt/zimbra/backup/map_3e1cff24-2fdf-40b4-b369-29af5ba8d76b
�srjava.util.HashMap`F
loadFactorI thresholdxp?@`�1t$30d4f05b-5540-4990-9989-4df421250340t$99ca533d-4ed6-47a6-bbb9-80931731b47ct$811ff844-b5be-4682-a19a-4350f8280fcat$2324e5c8-90f4-49b0-8b8a-dd8cb9d8a32ct$1546c9ca-1bc1-46b8-b3a2-a1397eaa9902t$37bf9aeb-dbb7-44ab-84d7-ee3b1c116d76t$27d0a40d-e255-4a6a-89f7-981a37fd4a71t$d6a74d47-4f97-46fe-9d49-9e908b6574e4t$1360b5e0-7cce-4b4b-8fdc-b2aaab2c3c1et$22de3d30-fd8a-4b97-a803-6ac14be3c281t$7749d159-de4a-4209-b0fd-fe18afa650dct$72f4217c-f719-4843-a025-9c11f48cc3adt$60ff579f-6e41-469a-952b-4e175a80fa7et$1a912d6c-4c34-45b8-ba06-28062ec9476et$60229b1e-acb0-447a-831b-30fb3c977208t$7d6b03f7-10fa-4254-9500-7c04f94a92bft$f0fc2160-6225-48a2-b5f1-a29ee938e1edt$047acd5c-f9db-40be-b923-62198b88ebect$d583baec-0915-45bd-b93f-76d2567a9de8t$75da682f-718d-4e95-a131-e00d6868c3cct$e8e91747-1135-4cca-95b1-bc2a14b61a8ct$3fca8fdb-154e-4dd7-8467-0916242d7f9at$2cc5875c-36be-47b9-bff0-9c25a15b5073t$a262c48c-c673-4acb-8efc-9f5ce0fbe228t$e00428a1-0c00-11d9-836a-000d93afea2at$d0ee5111-e3bf-4536-81c6-f7f002c44fb5t$ea9d5875-1902-4132-83c6-0b558382198et$75cbaed2-1e29-46fe-8150-f24afe5efa2bt$2dce8ff3-bef9-4207-9b62-dbc1f063e2d6t$ed8d3288-f0c7-4705-a66b-4f1366fab387t$b1d6475a-3c68-4456-8adc-2297546e15c2t$026cc6b9-f027-405b-8d30-de3f3e1765c3t$c8a50f57-9575-4f7f-9f82-9794b8edc051t$a5ea454e-463c-4b9d-9e71-16b3411d6c84t$b04ea884-9dcd-485c-af76-d97d22ea81d1t$0fd21064-0446-42c7-bc86-57543d8a0d9ct$108f589a-d2bb-4e77-a26b-1dfca146c7fat$eef9b2ed-7995-443e-ba53-8b2b3eebcf88t$baa30e62-bbc2-43f6-ac7b-38aa8f9142e3t$cc0886fa-8c0b-4458-96e4-41fc04a5c6b5t$da1d4fb1-cca4-4926-bff5-63dfcc5603c1t$28824026-df9f-4162-907a-63f0f31cef48t$f913b875-d498-4655-ae94-8843ee0cfab5t$2b6a3a23-eefc-4c3e-b6b1-7062e8098cdft$f6a8b74b-7fae-4537-9e94-937cf90ff61ft$a8f61afa-f369-450b-b878-32ffb65f6abct$86781eac-0885-4d3b-9581-bfbfa988d42ct$a7fabdcd-2053-4ad2-bc0c-25a75cd3262et$39513333-8eed-4b2b-9ae4-c5b81f657202t$bb488775-c24b-4624-aead-5a69d2542606t$4f95eeb5-8a0c-4213-90fb-6be5dd2e28a5t$5d7147e8-2d83-4911-8cc9-32f62a27315at$c1d3c90e-cf97-4c7c-bc3f-82a351ab63c1t$ec233951-2701-41d4-8a5f-69fd8c3510cft$a9b0584b-6b5b-45fd-8141-cc44927a1201t$9e4dd763-f6ef-4d9c-b6ca-26b84413e907t$ab8e2364-2f80-4ed3-98ea-a9bfeec84583t$63d48296-201d-4545-8d18-4f9c8e0a9edat$9abbb7db-0b62-4b0b-9426-3da1168233c5t$97e1909c-ce77-4ae1-bac8-c706d840e620t$1321eaef-0d81-4749-a863-2c1f2c1cd2d2t$74fffa71-6e24-4b9d-9ff0-ebf5492efd8et$435ab9fe-e505-4a5f-b707-2f4c023568cet$1781a60c-b62e-4251-bf61-47f60a5afcect$8aa42bc9-b8a7-4924-80dc-219cee458dfdt$ec4c08d3-c167-4149-8ac7-a830bd232ab0t$4f101a9d-b2cf-4910-ac9e-844e0373256ct$08c25842-a603-4bed-a334-90590fb4b5bct$9e715dc7-122f-4daa-8e2c-c30bc0df0c11t$94782c29-ab38-41fb-b218-52fecf55ccf2t$eb6af0ed-62e1-4fd6-bfa2-399740167ccft$d28afe59-c0c8-440d-a86b-2cb05af442bat$2cce7c2d-cb66-4042-9dae-52f771a44703t$ee023d68-32fb-4a2f-82db-9dc7297afd5et$8c7a619c-438d-4082-94c4-b4d87e78cf9bt$97bf3eb9-f510-42c0-b6c7-0308c20a7203t$9e217fbc-727d-4222-afd5-5dfbd8ed21c0t$7ec11897-71f4-4721-a73e-1c19fe6e4d26t$b7703fe7-3774-4e6e-a7e6-d2b4c8c0f2bft$1421eec2-cdcc-4590-a869-6719023829cdt$80a767de-3355-443a-b469-b02392e74f49t$8fc8b4dc-66b5-4b24-82c4-32dfb784f4a1t$00286a37-94f5-49c5-a977-329e4625ccabt$2265f6f4-e92c-45b1-8b32-dd50a2a170f1t$654dc8db-bc73-40ad-b052-7e7821a3f859t$67c7fc50-7af4-4f70-aac3-b6d0419ec58et$6aedf1a8-eb2c-4e47-8b9f-58c5bf6b8e0ft$bf412891-6542-453e-963c-9f6b459ad26et$2019492e-0536-48ac-a7f9-a7cfea0dd28ct$9d0af445-cca1-4eb7-9d68-6d7f4479fa70t$ef435324-7a07-409e-9ab5-81b766437174t$28b54aeb-79dc-41d0-bd0e-1136baaccc83t$dc3d69a8-89e7-467b-9f6f-adeb0ee4d98ft$4c8bd28c-dff2-4aca-99a1-75e7b5bde04ct$ea938ce1-37e7-41bd-afc4-e14f01eec92ct$c2acba93-7a2a-4328-bcc3-5d5be6665c36t$93309f56-1b39-4cce-817f-3efb565328d7t$b9cdc7d8-b5a5-4b36-94e3-4fdfe959bc90x[zimbra@zimbra2 ~]$

We do not change the path in any moment and at this point we don't know what could be happening :/

Any ideas or help is more than welcome,
Thanks!

 
Posted : 08/30/2018 14:02