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Operation External Restore failed.

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(@eclipse)
Posts: 2
Topic starter
 

This is what I got for notifications when trying to import, exported email accounts, here is the error log

This is an automated notification from ZxBackup about External Restore.

Operation External Restore failed.

- exception -
java.lang.NullPointerException
at com.zimbra.cs.account.DataSource.encryptData(DataSource.java:455)
at com.zextras.backup.ZEBAccount.restoreDataSources(Unknown Source)
at com.zextras.backup.ZEExternalRestoreOperation.doOperation(Unknown Source)
at com.zextras.op.ZEOperation.exec(Unknown Source)
at com.zextras.backup.ZEBackupThread.execOperation(Unknown Source)
at com.zextras.backup.ZEBackupThread.run(Unknown Source)

- debug info -
-- parameters --
humanDate = last available
OpStartTime = 1314523085063
notificationeMails =
accountNameList = private email addresses - *****@-.com
backupPath = /test/export
date = null
domainNameList =
-***.com
-- context --
zContext = com.zimbra.cs.mailbox.OperationContext@3e7403c9
numItemsRestored = 105
extMap = com.zextras.backup.ZEBackupExtMap@32a4a127
lastAccountId = a9dd3000-1f0d-49f7-bbfd-a3b81642b9dd

I commented out the email addresses and domain names with asterisks....

Anyone know why a simple export and import will not work with my Zimbra 7.1.1?

When your asking for $8.60 per mailbox I would expect better support and a fewer problems before considering to even make a purchase....

Anyone else ever had this problem while importing?

 
Posted : 08/28/2011 11:27