Restore On New Acco...
 
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Restore On New Account failed

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(@in_the_ville)
Posts: 1
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I inadvertently overwrote a very important mail subfolder, so tried to restore the account to the day before I did the overwrite, but I get an error:

This is an automated notification from ZxBackup about Restore On New Account.

Operation Restore On New Account failed.

Operation Id: 0de28cdd-52dc-4942-bf9e-88f44e05ab88
Operation Host: li326-169.members.linode.com

Operation requested by: rbestany@allegiansystems.com

ZeXtras Suite Version: 3.0.1
commit: fb8179ab3198b786bd4ef200bb48fccb35142b0e

Zal Version: 2.8.0
Zal commit: 5192098722ef193e4a5f22d77179dcf143aadfa5
Zimbra version: 8.7.11_GA_3808 20190606234217 20190606-2358 NETWORK(OSE patched)

Source account: rbestany@allegiansystems.com
Destination account: restored_rbestany@allegiansystems.com
Additional notifications: rbestany@allegiansystems.com

- exception -
com.zextras.lib.Error.RestoringAccountError: Exception when restoring account informations: restored_rbestany@allegiansystems.com
at com.zextras.modules.backup.ZEBAccount.restoreAccountInfo (ZEBAccount.java:1067)
at com.zextras.modules.backup.operations.ZERestoreOnNewOperation.restoreOnNewAccount (ZERestoreOnNewOperation.java:350)
at com.zextras.modules.backup.operations.ZERestoreOnNewOperation.doOperation (ZERestoreOnNewOperation.java:302)
at com.zextras.lib.operations.ZEOperation.exec (ZEOperation.java:804)
at com.zextras.lib.operations.LegacyOperationProxy.exec (LegacyOperationProxy.java:84)
at com.zextras.lib.operations.ModifiableStatefulOperation.exec (ModifiableStatefulOperation.java:123)
at com.zextras.lib.operations.OperationStarterActivity.run (OperationStarterActivity.java:48)
at com.zextras.lib.activities.ActivityThread.run (ActivityThread.java:144)
Caused by: org.openzal.zal.exceptions.InvalidRequestException: com.zimbra.common.service.ServiceException: invalid request: cos id 4a9e7ae6-0095-4d1f-a97e-e2870f72506f does not point to a valid cos
ExceptionId:Restore On New Account:1592239424626:3e50f959434be944
Code:service.INVALID_REQUEST
at org.openzal.zal.exceptions.ExceptionWrapper$13.create (ExceptionWrapper.java:166)
at org.openzal.zal.exceptions.ExceptionWrapper.wrap (ExceptionWrapper.java:407)
at org.openzal.zal.ProvisioningImp.createAccount (ProvisioningImp.java:1348)
at com.zextras.modules.backup.ZEBAccount.restoreAccountInfo (ZEBAccount.java:482)
at com.zextras.modules.backup.operations.ZERestoreOnNewOperation.restoreOnNewAccount (ZERestoreOnNewOperation.java:350)
at com.zextras.modules.backup.operations.ZERestoreOnNewOperation.doOperation (ZERestoreOnNewOperation.java:302)
at com.zextras.lib.operations.ZEOperation.exec (ZEOperation.java:804)
at com.zextras.lib.operations.LegacyOperationProxy.exec (LegacyOperationProxy.java:84)
at com.zextras.lib.operations.ModifiableStatefulOperation.exec (ModifiableStatefulOperation.java:123)
at com.zextras.lib.operations.OperationStarterActivity.run (OperationStarterActivity.java:48)
at com.zextras.lib.activities.ActivityThread.run (ActivityThread.java:144)
Caused by: com.zimbra.common.service.ServiceException: invalid request: cos id 4a9e7ae6-0095-4d1f-a97e-e2870f72506f does not point to a valid cos
ExceptionId:Restore On New Account:1592239424626:3e50f959434be944
Code:service.INVALID_REQUEST
at com.zimbra.common.service.ServiceException.INVALID_REQUEST (ServiceException.java:293)
at com.zimbra.cs.account.callback.CosId.validateCosId (CosId.java:54)
at com.zimbra.cs.account.callback.CosId.preModify (CosId.java:35)
at com.zimbra.cs.account.AttributeManager.preModify (AttributeManager.java:1339)
at com.zimbra.cs.account.AttributeManager.preModify (AttributeManager.java:1311)
at com.zimbra.cs.account.ldap.LdapProvisioning.createAccount (LdapProvisioning.java:1270)
at com.zimbra.cs.account.ldap.LdapProvisioning.createAccount (LdapProvisioning.java:1218)
at org.openzal.zal.ProvisioningImp.createAccount (ProvisioningImp.java:1336)
at com.zextras.modules.backup.ZEBAccount.restoreAccountInfo (ZEBAccount.java:482)
at com.zextras.modules.backup.operations.ZERestoreOnNewOperation.restoreOnNewAccount (ZERestoreOnNewOperation.java:350)
at com.zextras.modules.backup.operations.ZERestoreOnNewOperation.doOperation (ZERestoreOnNewOperation.java:302)
at com.zextras.lib.operations.ZEOperation.exec (ZEOperation.java:804)
at com.zextras.lib.operations.LegacyOperationProxy.exec (LegacyOperationProxy.java:84)
at com.zextras.lib.operations.ModifiableStatefulOperation.exec (ModifiableStatefulOperation.java:123)
at com.zextras.lib.operations.OperationStarterActivity.run (OperationStarterActivity.java:48)
at com.zextras.lib.activities.ActivityThread.run (ActivityThread.java:144)

Any ideas?

 
Posted : 06/15/2020 18:48