We have a multi-server installation running CentOS 6 x86_64 on 17 Zimbra servers of which 7 are mailbox servers.
We run Zimbra 8.0.8 OSE and ZeXtras 1.10.1.
In the last few days, Purge fails on different mailbox servers with the following error.
Operation Purge Failed.
Operation Id: 39183cb8-e19c-400b-8470-b1a5bf0f18ef
Operation Host: zm-mbox-05.cloud.forthnet.prv
Scheduled operation
ZeXtras Version: 1.10.1
ZeXtras commit: 3441446ac7c333aeab45c74246f32a43ef022530
ZAL Version: 1.5.1
ZAL commit: 3441446ac7c333aeab45c74246f32a43ef022530
Zimbra version: 8.0.8_GA_6184 20140925175705 20140925-1800 FOSS
-- exceptions --
- Blocking operation error: Error reading JSON file: Unexpected end-of-input in VALUE_STRING
at [Source: [B@2b15a059; line: 1, column: 4493]
Last progress info:
I think it may have to do with SmartScan and Backup Server Customizations starting at that particular moment in time?
Timeline is as follows:
02:00 ZeXtras ZxBackup Notification, Purge started. From server zm-mbox-05.cloud.forthnet.prv
07:33 ZeXtras ZxBackup Notification, Smart Scan started. From server zm-mbox-05.cloud.forthnet.prv
07:33 ZeXtras ZxBackup Notification, Backup Server Customizations started. From server zm-mbox-05.cloud.forthnet.prv
07:33 ZeXtras ZxBackup Notification, Purge failed. From server zm-mbox-05.cloud.forthnet.prv
07:33 ZeXtras ZxBackup Notification, Backup Server Customizations completed. From server zm-mbox-05.cloud.forthnet.prv
07:38 ZeXtras ZxBackup Notification, Smart Scan completed. From server zm-mbox-05.cloud.forthnet.prv