Chat in IE 8 will n...
 
Notifications
Clear all

Chat in IE 8 will not open giving an error

1 Posts
1 Users
0 Reactions
306 Views
(@lieutdan13)
Posts: 2
Topic starter
 

Before I open a bug, I thought I'd ask for help first.

Server:
zimbra@zimbra:~$ cat /etc/issue
Ubuntu 12.04.1 LTS

zimbra@zimbra:~$ uname -a
Linux zimbra.[masked for my protection].com 3.2.0-34-generic #53-Ubuntu SMP Thu Nov 15 10:48:16 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

zimbra@zimbra:~$ zmcontrol -v
Release 8.0.1.GA.5438.UBUNTU12.64 UBUNTU12_64 FOSS edition.

zimbra@zimbra:~$ zxsuite core getversion
zextras_version 1.8.2
zextras_target 8.0.1
zextras_commit 9f7965be85e1d6e03a5f863fa6145d6e5fcc76da
zextras_lib_version 1.0.0
zextras_lib_commit efb6e8dbe3551ab680a321f46fc989d967a515a1

ZxChat Zimlet version: 1.04

Client:
Windows XP
Internet Explorer 8 (8.0.6001.18702)

Issue:
Upon signing in (or refreshing Zimbra), the user receives an error in a bubble at the top of the window.

Error:
"ZeXtras requires Internet Explorer 8+.
Please update Internet Explorer or switch to Google Chrome or Mozilla Firefox)."

Is there some type of security setting that needs to be changed in IE or a specific update that needs to be installed for the chat to work in IE8 on Windows XP? Please don't say "switch to a different browser". The user is dead set on IE. And please don't say "update your OS". This is completely out of the question.

Thanks in advance.

 
Posted : 03/08/2013 17:40