zxchat installed and enabled at the COS level but I see no chat on the web client

zxsuite chat getServerStatus

server_status running
active_users_count 0
active_sessions_count 0
DB_version 4
chat_server_version 0.55

zxsuite core getVersion

zextras_version 1.8.5
zextras_target 8.0.3
zextras_commit 342e899bf387fa5838398b740778df74c3421ebc
zextras_lib_version 1.0.0
zextras_lib_commit 89f36f8fd5f62c88af9aad4355aa7688f96658b0