I'm trying to get AutoDiscovery working, but it failed to return the autodiscover.xml. I also enable the mobile sync in admin console, failed to sync mail, calendar and contact in phone.
Zimbra Version: Release 8.8.10_GA_3039.RHEL7_64_20180928094617 RHEL7_64 NETWORK edition, Patch 8.8.10_P5.
1. DNS configuration:
autodiscover IN CNAME mail.example.com
_autodiscover._tcp IN SRV 0 0 443 mail.example.com
2. edit /opt/zimbra/jetty/etc/jetty.xml.in
/Microsoft-Server-ActiveSync/*
/service/extension/zimbrasync
/autodiscover/*
/service/extension/autodiscover
/Autodiscover/*
/service/extension/autodiscover
/AutoDiscover/*
/service/extension/autodiscover
(?i)/ews/Exchange.asmx/*
/service/extension/zimbraews
3. I used testconnectivity.microsoft.com . It failed to retrieve the XML file.
The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://autodiscover.domain.com:443/Autodiscover/Autodiscover.xml for user user5@domain.com The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response. Additional Details A Web exception occurred because an HTTP 404 - NotFound response was received from Unknown. HTTP Response Headers: Connection: keep-alive Content-Length: 279 Cache-Control: must-revalidate,no-cache,no-store Content-Type: text/html;charset=iso-8859-1 Date: Mon, 01 Apr 2019 00:34:49 GMT Server: nginx Elapsed Time: 160 ms. The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://mail.domain.com:443/Autodiscover/Autodiscover.xml for user user5@domain.com The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response. Additional Details A Web exception occurred because an HTTP 404 - NotFound response was received from Unknown. HTTP Response Headers: Connection: keep-alive Content-Length: 279 Cache-Control: must-revalidate,no-cache,no-store Content-Type: text/html;charset=iso-8859-1 Date: Mon, 01 Apr 2019 00:34:49 GMT Server: nginx Elapsed Time: 160 ms.
4. from mailbox.log
2019-04-01 03:37:09,661 WARN [qtp1286783232-91924:https: https://ip/Autodiscover/ ] [] extensions - unable to find handler for extension: system failure: Extension HTTP handler not found at /autodiscover/ 2019-04-01 15:04:24,815 WARN [qtp1286783232-96493:https: https://domain/ews/Exchange.asmx ] [] extensions - unable to find handler for extension: system failure: Extension HTTP handler not found at /zimbraews
5. does the server info not required to be filled if autodiscover exchange sync is working? auto configuration for exchange active sync will work?
/Microsoft-Server-ActiveSync/*
/service/extension/zimbrasync
/autodiscover/*
/service/extension/autodiscover
/Autodiscover/*
/service/extension/autodiscover
/AutoDiscover/*
/service/extension/autodiscover
(?i)/ews/Exchange.asmx/*
/service/extension/zimbraews
3. I used testconnectivity.microsoft.com . It failed to retrieve the XML file.
The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://autodiscover.domain.com:443/Autodiscover/Autodiscover.xml for user user5@domain.com
The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response.
Additional Details
A Web exception occurred because an HTTP 404 - NotFound response was received from Unknown.
HTTP Response Headers:
Connection: keep-alive
Content-Length: 279
Cache-Control: must-revalidate,no-cache,no-store
Content-Type: text/html;charset=iso-8859-1
Date: Mon, 01 Apr 2019 00:34:49 GMT
Server: nginx
Elapsed Time: 160 ms.
The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://mail.domain.com:443/Autodiscover/Autodiscover.xml for user user5@domain.com
The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response.
Additional Details
A Web exception occurred because an HTTP 404 - NotFound response was received from Unknown.
HTTP Response Headers:
Connection: keep-alive
Content-Length: 279
Cache-Control: must-revalidate,no-cache,no-store
Content-Type: text/html;charset=iso-8859-1
Date: Mon, 01 Apr 2019 00:34:49 GMT
Server: nginx
Elapsed Time: 160 ms.
4. from mailbox.log
2019-04-01 03:37:09,661 WARN [qtp1286783232-91924:https: https://ip/Autodiscover/ ] [] extensions - unable to find handler for extension: system failure: Extension HTTP handler not found at /autodiscover/ 2019-04-01 15:04:24,815 WARN [qtp1286783232-96493:https: https://domain/ews/Exchange.asmx ] [] extensions - unable to find handler for extension: system failure: Extension HTTP handler not found at /zimbraews
5. does the server info not required to be filled if autodiscover exchange sync is working? auto configuration for exchange active sync will work?
The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://autodiscover.domain.com:443/Autodiscover/Autodiscover.xml for user user5@domain.com
The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response.
Additional Details
A Web exception occurred because an HTTP 404 - NotFound response was received from Unknown.
HTTP Response Headers:
Connection: keep-alive
Content-Length: 279
Cache-Control: must-revalidate,no-cache,no-store
Content-Type: text/html;charset=iso-8859-1
Date: Mon, 01 Apr 2019 00:34:49 GMT
Server: nginx
Elapsed Time: 160 ms.
The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://mail.domain.com:443/Autodiscover/Autodiscover.xml for user user5@domain.com
The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response.
Additional Details
A Web exception occurred because an HTTP 404 - NotFound response was received from Unknown.
HTTP Response Headers:
Connection: keep-alive
Content-Length: 279
Cache-Control: must-revalidate,no-cache,no-store
Content-Type: text/html;charset=iso-8859-1
Date: Mon, 01 Apr 2019 00:34:49 GMT
Server: nginx
Elapsed Time: 160 ms.
4. from mailbox.log
2019-04-01 03:37:09,661 WARN [qtp1286783232-91924:https: https://ip/Autodiscover/ ] [] extensions - unable to find handler for extension: system failure: Extension HTTP handler not found at /autodiscover/
2019-04-01 15:04:24,815 WARN [qtp1286783232-96493:https: https://domain/ews/Exchange.asmx ] [] extensions - unable to find handler for extension: system failure: Extension HTTP handler not found at /zimbraews
5. does the server info not required to be filled if autodiscover exchange sync is working? auto configuration for exchange active sync will work?
2019-04-01 03:37:09,661 WARN [qtp1286783232-91924:https: https://ip/Autodiscover/ ] [] extensions - unable to find handler for extension: system failure: Extension HTTP handler not found at /autodiscover/
2019-04-01 15:04:24,815 WARN [qtp1286783232-96493:https: https://domain/ews/Exchange.asmx ] [] extensions - unable to find handler for extension: system failure: Extension HTTP handler not found at /zimbraews
5. does the server info not required to be filled if autodiscover exchange sync is working? auto configuration for exchange active sync will work?