Hello,
I have a strange issue with several phones. Most of their appointments created on their phones are not synced with Zimbra.
After setting up a logger, I can see an exception :
2017-08-16 22:25:35,682 [tid=168086;account=user@domain.tld;id=4E696E65424637393045413534383534;model=Android;proxy=a.b.c.d;oip=80.12.34.168;eas=14.1;rid=58555] err Exception: com.zextras.mobile.v2.as.exceptions.CommandParsingFailed
The XML sent by the phone is syntaxically correct and ZeXtras doesn't says why the parsing failed...
The full log with XML trace and exception stacktrace is attached.
I don't want to try to delete and recreate accounts on phones because I worry customer will loose all they unsynced appointments.
I'd like first to know if this is a Zextras bug or a mobile client (Nine for Android) bug.
server info :
version 2.4.2
commit ae9376b25732296284dee82550a71d948520ee08
systemType ZeXtras
product ZeXtras Suite
network false
vendor zextras
zal_version 1.11.2
zal_commit ae9376b25732296284dee82550a71d948520ee08
Thanks
Regards
Nicolas