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MS Outlook ActiveSync Compatibility Test Failing

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(@jynxta)
Posts: 1
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Hi all,

To begin I'm running the current configuration:

Zimbra 8.0.4 Multiserver Environment
Server1- LDAP
Server2- Mailbox/Web Client Environment
Server3- MTA

Zextra Mobile (Core version 1.8.7)

OS - Ubuntu 12.04 LTS - all updates up-to-date

This is a pre-production test server and we're currently working on ironing out kinks as well as optimizing behavior for a larger scale deployment to conceptually replace our currnet hosted exchange solution.

I've successfully connected via an activesync connection from one outlook 2013 client. I was a bit surprised at this as the original certificate used was completely misconfigured. I've now updated that and verified it's still working. I was not, however able to connect from any other outlook clients (including one other outlook 2013 client). This bit is really just informational - I suspect the tester I was using may have been configuring the Outlook versions I had him testing wrong to begin with and decided to follow up on this after a few other things I want to do first (including incorporating an open source active directory solution).

In the mean time, I identified (and consequently repaired) the SSL issue using MS hosted testexchangeconnectivity.com. After fixing the SSL certs and redoing the test I passed on SSL validation but then received and HTTP authentication failure. Below is the copy/paste of the web output when trying this test (skipping to section that failed):

Testing HTTP Authentication Methods for URL https://fqdn.domain.com/Microsoft-Server-ActiveSync/ .
The HTTP authentication test failed.

Additional Details
An HTTP 403 forbidden response was received. The response appears to have come from Unknown. Body of the response:
Headers received:
Pragma: no-cache
Public: OPTIONS, POST
Allow: OPTIONS, POST
MS-Server-ActiveSync: 6.5.7638.1
Content-Length: 0
Cache-Control: private, max-age=0
Date: Wed, 03 Jul 2013 17:03:15 GMT
WWW-Authenticate: Basic realm="ZeXtras Mobile"
X-Powered-By: ZeXtras Mobile

Any direction as to what may be causing this? I've done some searching around and have, thus far, turned up nothing to lead me in any conclusive direction.

Thanks!

Edit: I should note when I browse to the page manually (both ending with "/" character and without) I do not get a 403 error - instead I just get a blank page; a different behavior from my exchange hosted environment which would ask for user credentials.

 
Posted : 07/03/2013 19:29