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Sync Android ---> Zimbra (Calendar) Trouble

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(@zorglerthedestroyer)
Posts: 1
Topic starter
 

Hello World,

I never needed to post for help so far... Today i need your help !

My configuration (recently updated) :
- Ubuntu 10.4 LTS Server
- zextras_version 1.8.7
- zextras_target 8.0.4
- zextras_commit b5d3cc007f1bd4a89ec94175a6c4eac381a558a8
- zextras_lib_version 1.0.0
- zextras_lib_commit 5ebe092ab0cbf41b2632be414f7c9897eccba442

Everything is working smoothly except the Android (company's smartphone's OS) Calendar sync to Zimbra. The sync in both ways for emails, contacts is OK. The sync from Zimbra Calendar to Android works also : its syncs immediatly !
I've rebooted everything : phones, server, services... Re-installed also ZxMobile. Not better !

I tried to sync my own Android phone with a Zimbra 8.0.3 / ZxMobile 1.8.5 server (A customer one). It works well, both ways, even the calendar.
The problem doesn't seem to come from my phone.

I reseted both Active Sessions List and Registered device on the ZxMobile Web Interface. Deleted and re-created my Exchange accounts on my phones. Same trouble with the calendar.

It was working before my last Zimbra + ZeXtra updates (8.0.4 + 1.8.7).

It noticed that my Accounts/Devices no longer appear in my Active Sessions List since i reseted everything...
I activated an Account Logger on my own user account bit i didn't notice anything strange in my logs.
Here is the last lines of my recent updates :

2013-06-08 11:48:27,666 [me@domain.com SEC1E68A3650F317] debug [968] finalizeChanges
2013-06-08 11:48:27,681 [me@domain.comSEC1E68A3650F317] debug [968] cancelChanges
2013-06-08 11:48:29,583 [qtp1075680019-675: https://192.168.253.2:443/Microsoft-Server-ActiveSync?Cmd=Ping&User=user&DeviceId=SEC1E68A3650F317&DeviceType=SAMSUNGGTN7100 ] debug Cached auth found for me@domain.com id: d53a2eb7-78ac-47df-8763-b18c51879490
2013-06-08 11:48:29,586 [me@domain.com SEC1E68A3650F317] debug Ping[970]: Base64 rawData: None
2013-06-08 11:48:29,586 [me@domain.comSEC1E68A3650F317] debug Ping[970]: Client sent an empty request
2013-06-08 11:48:29,587 [me@domain.com SEC1E68A3650F317] info Ping[970]: Class: Calendar - Folder: /Calendar Class: Email - Folder: /Inbox Class: Contacts - Folder: /Contacts
2013-06-08 11:48:29,587 [me@domain.com SEC1E68A3650F317] info Ping[970]: Getting items older(or newer) than 31 days for type: 5 on folder: /Inbox
2013-06-08 11:48:29,590 [me@domain.com SEC1E68A3650F317] info Ping[970]: Getting items older(or newer) than 14 days for type: 11 on folder: /Calendar
2013-06-08 11:48:29,603 [ZeXtras Activity Thread] debug Ping[967]: Device already syncing, aborting Ping to user@domain.com for device SAMSUNGGTN7100/SEC1E68A3650F317
2013-06-08 11:48:29,603 [ZeXtras Activity Thread] debug Ping[967]: Continuation: resume
2013-06-08 11:48:29,604 [qtp1075680019-677: https://192.168.253.2:443/Microsoft-Server-ActiveSync?Cmd=Ping&User=user&DeviceId=SEC1E68A3650F317&DeviceType=SAMSUNGGTN7100 ] debug Continuation: resumed!!
2013-06-08 11:48:29,605 [me@domain.com SEC1E68A3650F317] debug Ping[967]: Debug Response:

1

2013-06-08 11:48:29,605 [me@domain.com SEC1E68A3650F317] info Ping[967]: Connection broken on client: d53a2eb7-78ac-47df-8763-b18c51879490SEC1E68A3650F317
2013-06-08 11:48:29,605 [me@domain.com SEC1E68A3650F317] debug [967] cancelChanges

Hummmmmm help ? 🙂

2013-06-08 11:48:27,666 [me@domain.com SEC1E68A3650F317] debug [968] finalizeChanges
2013-06-08 11:48:27,681 [me@domain.comSEC1E68A3650F317] debug [968] cancelChanges
2013-06-08 11:48:29,583 [qtp1075680019-675: https://192.168.253.2:443/Microsoft-Server-ActiveSync?Cmd=Ping&User=user&DeviceId=SEC1E68A3650F317&DeviceType=SAMSUNGGTN7100 ] debug Cached auth found for me@domain.com id: d53a2eb7-78ac-47df-8763-b18c51879490
2013-06-08 11:48:29,586 [me@domain.com SEC1E68A3650F317] debug Ping[970]: Base64 rawData: None
2013-06-08 11:48:29,586 [me@domain.comSEC1E68A3650F317] debug Ping[970]: Client sent an empty request
2013-06-08 11:48:29,587 [me@domain.com SEC1E68A3650F317] info Ping[970]: Class: Calendar - Folder: /Calendar Class: Email - Folder: /Inbox Class: Contacts - Folder: /Contacts
2013-06-08 11:48:29,587 [me@domain.com SEC1E68A3650F317] info Ping[970]: Getting items older(or newer) than 31 days for type: 5 on folder: /Inbox
2013-06-08 11:48:29,590 [me@domain.com SEC1E68A3650F317] info Ping[970]: Getting items older(or newer) than 14 days for type: 11 on folder: /Calendar
2013-06-08 11:48:29,603 [ZeXtras Activity Thread] debug Ping[967]: Device already syncing, aborting Ping to user@domain.com for device SAMSUNGGTN7100/SEC1E68A3650F317
2013-06-08 11:48:29,603 [ZeXtras Activity Thread] debug Ping[967]: Continuation: resume
2013-06-08 11:48:29,604 [qtp1075680019-677: https://192.168.253.2:443/Microsoft-Server-ActiveSync?Cmd=Ping&User=user&DeviceId=SEC1E68A3650F317&DeviceType=SAMSUNGGTN7100 ] debug Continuation: resumed!!
2013-06-08 11:48:29,605 [me@domain.com SEC1E68A3650F317] debug Ping[967]: Debug Response:

1

2013-06-08 11:48:29,605 [me@domain.com SEC1E68A3650F317] info Ping[967]: Connection broken on client: d53a2eb7-78ac-47df-8763-b18c51879490SEC1E68A3650F317
2013-06-08 11:48:29,605 [me@domain.com SEC1E68A3650F317] debug [967] cancelChanges

Hummmmmm help ? :)

 
Posted : 06/08/2013 11:51