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ZMobile not syncing Emails after 07/30/2012 on Samsung Galaxy 2

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(@marnellej)
Posts: 8
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Hello,

Would like to ask if anyone has encountered this issue, tried resetting the device on the Zextras Menu found at Zimbra Administration page but still the same. keep on seeing this on the sync.log

2012-08-15 08:57:28,029 INFO [ZxMobile Handler Thread] [tid=5044;] sync - Sync: Sync states are not equals: D: 99296d759cf44f97ba5bb85b0a08f91c/2/80/1 - S: 99296d759cf44f97ba5bb85b0a08f91c/2/80/102 - A: jorelle.tuvillo@nickelasia.com
2012-08-15 10:02:18,712 INFO [ZxMobile Handler Thread] [tid=8263;] sync - Sync: Sync states are not equals: D: 99296d759cf44f97ba5bb85b0a08f91c/2/68/1 - S: 99296d759cf44f97ba5bb85b0a08f91c/2/68/102 - A: jorelle.tuvillo@nickelasia.com
2012-08-15 10:02:49,577 INFO [ZxMobile Handler Thread] [tid=8299;] sync - Sync: Sync states are not equals: D: 99296d759cf44f97ba5bb85b0a08f91c/2/89/1 - S: 99296d759cf44f97ba5bb85b0a08f91c/2/89/102 - A: jorelle.tuvillo@nickelasia.com
2012-08-15 10:05:15,359 INFO [ZxMobile Handler Thread] [tid=8416;] sync - Sync: Sync states are not equals: D: 99296d759cf44f97ba5bb85b0a08f91c/2/50/1 - S: 99296d759cf44f97ba5bb85b0a08f91c/2/50/102 - A: jorelle.tuvillo@nickelasia.com
2012-08-15 10:11:24,172 INFO [ZxMobile Handler Thread] [tid=9144;] sync - Sync: Sync states are not equals: D: 99296d759cf44f97ba5bb85b0a08f91c/2/65/1 - S: 99296d759cf44f97ba5bb85b0a08f91c/2/65/102 - A: jorelle.tuvillo@nickelasia.com

Same user is also using IPhone to sync mails no problems there only on Android

Any Ideas ?

 
Posted : 08/15/2012 04:53