Hi,
We have a multi server zimbra installation running 8.0.8 FOSS with multiple mailbox servers.
We upgraded from ZeXtras 1.10.3 to 2.0.2 a couple of days ago.
We now have some mobile users complaining that when they send an email from their mobile device, there is no real name in the From field.
Example of mail sent with 1.10.3 and with 2.0.2
Content-Type: text/plain;
charset=utf-8
Content-Transfer-Encoding: base64
From: Nikos Staggel
Mime-Version: 1.0
Subject: Meeting
Message-Id:
Date: Thu, 21 May 2015 14:09:30 +0300 (EEST)
To: "Takis Katsouranis"
X-ZxMobile-Command: SendMail
X-ZxMobile-Version: 1.10.3
X-Mailer: Zimbra 8.0.8_GA_6184
Thread-Topic: Meeting
Thread-Index: evjqQZdUnSlpT4zTFa6y3pTAZLnK0w==
Content-Type: text/plain;
charset=utf-8
Content-Transfer-Encoding: base64
From: nstag@forthnet.gr
Mime-Version: 1.0
Subject: Hello test
Message-Id:
Date: Thu, 18 Jun 2015 16:53:08 +0300 (EEST)
To: =?utf-8?B?zqbOkc6kzp/Om86RzqMgzprOqc6jzqTOkc6j?=
X-ZxMobile-Command: SendMail
X-ZxMobile-Version: 2.0.2
X-Mailer: Zimbra 8.0.8_GA_6184
Thread-Topic: Hello test
Thread-Index: kIWMilZbPX6URdiccjRi1lGnx/W7uA==
The above example is from and iPhone 5s client running IOS 8.3, but others have reported the same issue with various devices (iOS and android).
It is reproducible every time, I have a debug accountLogger transcript available if you need one.
Content-Type: text/plain;
charset=utf-8
Content-Transfer-Encoding: base64
From: Nikos Staggel
Mime-Version: 1.0
Subject: Meeting
Message-Id:
Date: Thu, 21 May 2015 14:09:30 +0300 (EEST)
To: "Takis Katsouranis"
X-ZxMobile-Command: SendMail
X-ZxMobile-Version: 1.10.3
X-Mailer: Zimbra 8.0.8_GA_6184
Thread-Topic: Meeting
Thread-Index: evjqQZdUnSlpT4zTFa6y3pTAZLnK0w==
Content-Type: text/plain;
charset=utf-8
Content-Transfer-Encoding: base64
From: nstag@forthnet.gr
Mime-Version: 1.0
Subject: Hello test
Message-Id:
Date: Thu, 18 Jun 2015 16:53:08 +0300 (EEST)
To: =?utf-8?B?zqbOkc6kzp/Om86RzqMgzprOqc6jzqTOkc6j?=
X-ZxMobile-Command: SendMail
X-ZxMobile-Version: 2.0.2
X-Mailer: Zimbra 8.0.8_GA_6184
Thread-Topic: Hello test
Thread-Index: kIWMilZbPX6URdiccjRi1lGnx/W7uA==
The above example is from and iPhone 5s client running IOS 8.3, but others have reported the same issue with various devices (iOS and android).
It is reproducible every time, I have a debug accountLogger transcript available if you need one.