Hello @sharif, Have you had the opportunity to review the carbonio logs(/var/log/carbonio.log)?

I encountered an issue while attempting to upgrade Carbonio to version 24.9.0, as the process stalled at a certain point. Please find the logs attache...

You're very welcome! I'm glad everything is working well. Have a great day too.

You can utilize the site "https://www.dmarctester.com/" to verify your SPF, DKIM, and DMARC configurations. Additionally, you can cross-check the step...

I understood from your point of view. Yes, there are no issues with LDAP authentication. We don't have any issues with other carbonio users which I cl...

I believe there's been a misunderstanding. I was referring to our own LDAP, not Carbonio. We've been using our LDAP clusters, which authenticate our C...

Yes, @Klug, we have LDAP clusters in place, and their replications are fully synchronized. Numerous applications utilize these LDAP clusters, and they...

I will proceed with upgrading our Carbonio Clusters and check if this resolves the issue. If not, I will follow up here. Thank you.

First, I would like to thank you for your prompt response. We have confirmed that no phones or laptops are connected to their accounts, as we have res...

@klug The passwords have been successfully updated, and this issue is occurring across most email accounts configured in Outlook.I can confirm that ...

Hello @sharif, Attached are the logs from /var/log/carbonio.log during the restart of zmamavisdctl. Sep 13 05:50:25 carbonio2 amavis-mc[193582]: M...

Hello Team, We kindly request that this issue be reviewed again, as we urgently require a workaround.To provide a brief overview of the issue, we cr...

Hello @sharif, I installed the librrds-perl package and rebooted the server. However, upon checking the service again, I am still experiencing the s...

@sharif Thank you for reviewing. I understand the situation, and we are continuing to attach screenshots using the "Add Inline Image" feature.

Hello @sharif, Please find the output of the command you requested below. zextras@carbonio1:~$ perl -MRRDs -le 'print q(ok!)'Can't locate RRDs.pm ...