Admin panel 404
We are getting a 404 after login to the new admin panel.
Also getting 404 accessing the old admin panel at port 7071.
The nginx log only says:
2022/11/17 1201 [info] 4073#4073: *428 epoll_wait() reported that client prematurely closed connection, client: 126.96.36.199, server: , request: "GET /favicon.ico HTTP/1.1", host: "*.***.org:6071", referrer: "https://*.*********.org:6071/carbonioAdmin"
Has anyone experienced this after last update?
Thank you in advance.
I guess you have tried to update from an old version like 22.07.0 to the latest version 22.11.0. In any case, please try to perform
apt install carbonio-admin-ui apt install carbonio-admin-console-ui
and try once more on port 6071.
If that resolved the problem, please check this section of the documentation since there might be other packages that you need to install manually as well.
Thank you for your reply.
We did install those packages but found another error on login with code 500.
We tried to install all the missing packages from your link, but we are not able to install our credentials:
We find this file missing executing:
# pending-setups -a
Insert the cluster credential password: service-discover: error: unable to open /etc/zextras/service-discover/cluster-credentials.tar.gpg: cannot find Cluster credential in /etc/zextras/service-discover/cluster-credentials.tar.gpg, please copy the file from the existing server
Cannot access to bootstrap token
Is there any way we can generate the credentials file ? We tried
But didn't work either:
service-discover setup-wizard Setup of secondary service-discover server instance Multiple network cards detected: docker0 172.17.0.1/16 ens160 10.58.47.6/24, fe80ecdc/64 ens192 188.8.131.52/25, fe80bde1/64 br-590c0ddb9408 172.18.0.1/16 Specify the binding address for service discovery: 10.58.47.6 Insert the cluster credential password: service-discover: error: cannot find Cluster credential in /etc/zextras/service-discover/cluster-credentials.tar.gpg, please copy the file from the existing server
Any help would be appreciated.
Thank you in advance.
We tried to replicate the scenario by upgrading from an older version to the latest one but didn't come across the same problem.
We also tried to regenerate cluster credentials based on what you've mentioned but we are almost sure it would be more convenient for you if you try a clean install of the latest version (22.11.0).
Problem is we have a lot of e-mail accounts live in the server. Is there any way we could migrate them to the clean installation ?
We are really sorry to hear about your situation.
Currently, we do not have any formal migration tool for Carbonio CE. As it is many of the users' concerns, our dev team is working to develop a complete tool for this purpose. But as you know developing, integrating, and QA testing these tools are very time-consuming and rigorous hence it may take some time to become fully available for our users.
But we have tested that you can use the imapsync method to migrate your email data from one server to another server. Please read this blog article, it might be helpful for you.
Please let us know your observation.
Thanks and regards,