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Files option gives unknown error

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4 Users
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(@msmcknight)
Joined: 2 years ago
Posts: 14
Topic starter  

When a user clicks on the Files icon, he gets no items and a yellow warning bar with no text in it (Ugh... cant add a picture to this forum?)

The users pull-down menu for "New" shows all file-related items are greyed out.

Did I misconfigure something?  What should I be looking for, and where?

I'm on the latest version.


   
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(@royalcamber)
Joined: 2 years ago
Posts: 1
 

Have any updates here? I have the same issue. Please contact me if someone know the solution.


   
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(@evgeniang)
Joined: 2 years ago
Posts: 10
 

I confirm. I had the same situation after installing carbonio files.


   
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(@evgeniang)
Joined: 2 years ago
Posts: 10
 

I find this error in the logs. /var/log/carbonio/files#

 

11:55:39.052 [nioEventLoopGroup-3-10] ERROR c.z.c.files.netty.ExceptionsHandler - Failed to execute the request. 500 Internal Server Error 11:55:44.071 [nioEventLoopGroup-3-11] ERROR c.z.c.f.r.c.HealthController - HealthController catches an exception javax.persistence.PersistenceException: Query threw SQLException:ERROR: relation "db_info" does not exist Позиция: 24 Bind values:[] Query was:select t0.version from DB_INFO t0


   
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(@keithwmd)
Joined: 2 years ago
Posts: 6
 

I found this was a service-discover error. See the solution here:

https://community.zextras.com/forum/postid/3848/

Specifically, this fixed my problem:

carbonio -l ms `zmhostname` +zimbraServiceInstalled 'service-discover' +zimbraServiceEnabled 'service-discover'

Remember to replace zmhostname with your server's hostname you get from running "hostname -f"


   
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(@keithwmd)
Joined: 2 years ago
Posts: 6
 

As a follow-up to that (since I apparently cannot edit a reply while awaiting moderation):

Remember to run "pending-setups -a"

That will connect everything that needs to be connected and Collabora will fire up.


   
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