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Keyboard shortcuts and opening next email automatically

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(@zottel)
Joined: 11 months ago
Posts: 21
Topic starter  

Hi,

now that Carbonio CE is up and running, I'm looking a bit more closely at the UI. As far as I could see up to now, calendar and contacts UI provide more or less everything I need and seem to work better than what I was used to from Zimbra.

Mail, however, is rather clunky, which is a pity because that's the most used part of the UI. My main problems:

First, when I delete a mail, the next mail is not automatically opened. Working through a large mail buffer, most of which can just be deleted, is a nuisance. Click to see mail, click to delete, click to see mail, click to delete. Additionally, the delete icon is very small and can easily be missed.

Second, using the keyboard doesn't seem to work at all. Pressing del or backspace doesn't delete mails, pressing Ctrl-Enter doesn't send mails. Heck, I can't even go through search results after typing a few characters of the recipient's name with the cursor keys or choose the next mail I received. I always have to fumble for the mouse. Very inconvenient.

Are there plans to implement these features? Or are they maybe already there and I just have to activate them somehow? I'm wondering because I found a keyboard shortcuts file in the source, but they don't seem to work. I'm using Firefox 122.0 under Linux.

Thanks, zottel

P.S.: Just to add that, because this sounds so negative: Thanks a lot for Carbonio CE, I'm very happy about it in general, you saved my life when Zimbra OSE was deprecated. 🙂 The mail UI is really my only bigger gripe.


   
Quote
(@zottel)
Joined: 11 months ago
Posts: 21
Topic starter  

P.S.: I forgot a feature that is very important to me: I can't set a From address when sending emails.


   
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(@zottel)
Joined: 11 months ago
Posts: 21
Topic starter  

Just saw that in the new version, it is now possible to choose the from address from the personas created. Very nice, thanks!

Also, it's possible to create contact groups/personal distribution lists. There doesn't seem to be a way to edit them afterwards yet (at least I didn't find one), but this was a feature that was actually asked for by my users, and up to now it was only possible in the app.


   
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 jppo
(@jppo)
Joined: 1 year ago
Posts: 57
 

Posted by: @zottel

Hi,

now that Carbonio CE is up and running, I'm looking a bit more closely at the UI. As far as I could see up to now, calendar and contacts UI provide more or less everything I need and seem to work better than what I was used to from Zimbra.

Mail, however, is rather clunky, which is a pity because that's the most used part of the UI. My main problems:

First, when I delete a mail, the next mail is not automatically opened. Working through a large mail buffer, most of which can just be deleted, is a nuisance. Click to see mail, click to delete, click to see mail, click to delete. Additionally, the delete icon is very small and can easily be missed.

Second, using the keyboard doesn't seem to work at all. Pressing del or backspace doesn't delete mails, pressing Ctrl-Enter doesn't send mails. Heck, I can't even go through search results after typing a few characters of the recipient's name with the cursor keys or choose the next mail I received. I always have to fumble for the mouse. Very inconvenient.

Are there plans to implement these features? Or are they maybe already there and I just have to activate them somehow? I'm wondering because I found a keyboard shortcuts file in the source, but they don't seem to work. I'm using Firefox 122.0 under Linux.

Thanks, zottel

P.S.: Just to add that, because this sounds so negative: Thanks a lot for Carbonio CE, I'm very happy about it in general, you saved my life when Zimbra OSE was deprecated. 🙂 The mail UI is really my only bigger gripe.

 


   
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 jppo
(@jppo)
Joined: 1 year ago
Posts: 57
 

Hello,

I have the same problem, it will be nice to display "automatically" the next mail after delting a mail.

 

Regards

JP P


   
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(@sistemak-imh)
Joined: 10 months ago
Posts: 36
 

Posted by: @zottel

Just saw that in the new version, it is now possible to choose the from address from the personas created. Very nice, thanks!

Also, it's possible to create contact groups/personal distribution lists. There doesn't seem to be a way to edit them afterwards yet (at least I didn't find one), but this was a feature that was actually asked for by my users, and up to now it was only possible in the app.

Contact group. You say  "it's possible to create contact groups/personal distribution lists." In the WebUI we don't see that option. There's the option, but when you create one then it's not visible at all. As you say, in the app is possible. Any other way so the WEBUI works (Firefox 123 and Chrome 122.0.6261.57 (Official Build) (64-bit)

Carbonio Release 24.1.0

 

Thank you very much for all the efforts you're doing with this.

Have great day

 


   
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(@marcin_kfam)
Joined: 12 months ago
Posts: 18
 

Hello, is there any progress with the keyboard support in the web UI? I have finally up & running recent version of carbonio CE, and it looks like no improvement in this matter was done.


   
gnulab reacted
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(@rosch)
Joined: 11 months ago
Posts: 22
 

This would indeed be very nice to have, even Outlook has it 😆 


   
Despayre reacted
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(@daddycool)
Joined: 12 months ago
Posts: 12
 

I would also like to see keyboard support in the web UI. Zimbra 8.* had it. 🙂


   
rgering reacted
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(@rosch)
Joined: 11 months ago
Posts: 22
 

Unfortunately nothing new in version 24.5.0. There is no bugtracker right?


   
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(@sharif)
Admin
Joined: 3 years ago
Posts: 591
 

Hi Guys,

I apologize for the delayed response. 🙏

I understood your points. I will forward them to our developers. Just to summarize them in one place:

  • When a mail has been deleted, the next mail is not automatically opened
  • The DELETE icon can be improved (From the visual point of view)
  • The availability of keyboard shortcuts
  • Changing the from address while using different personas

About the contact groups/personal distribution lists, you should find it working in Carbonio CE release 24.5.0. 

Again, I request you share your thoughts without considering whether they sound positive or negative. 🙂

I will try to share an update about these issues before the next release (24.7.0)

Regards,

Sharif


   
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(@rosch)
Joined: 11 months ago
Posts: 22
 

Unfortunately this is still the same in version 24.7.0 ☹️ 


   
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(@sharif)
Admin
Joined: 3 years ago
Posts: 591
 

Hello Guys,

As mentioned in this post, we brought all the points to our developers. They informed us that they are working on keyboard navigation feature, a more sophisticated version of the keyboard shortcut. And they also agreed that deleting an email should automatically open/display the following email. However, we do not have any tentative timeline for these improvements.

We hope you would understand.

Regards,

Sharif


   
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(@leorodher)
Joined: 5 months ago
Posts: 1
 

@sharif Still no time line to solve this?, I delay some migrations for this

 

Thanks a lot of


   
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