MTA stopped after upgrade to release 22.10.0

I have the same problem. I thought it was a 'me' problem and have spent hours trying to figure out what I did wrong.

/opt/zextras/log/milter.log shows nothing at all after the timestamp before the upgrade

/opt/zextras/log/milter.out shows

Exception in thread "main" java.lang.NoSuchMethodError: 'org.apache.mina.transport.socket.SocketSessionConfig org.apache.mina.core.polling.AbstractPollingIoAcceptor.ge> at org.apache.mina.transport.socket.nio.ZimbraSocketAcceptor.getSessionConfig(ZimbraSocketAcceptor.java:96)
at org.apache.mina.transport.socket.nio.ZimbraSocketAcceptor.<init>(ZimbraSocketAcceptor.java:61)
at com.zimbra.cs.server.NioServer.<init>(NioServer.java:196)
at com.zimbra.cs.milter.MilterServer.<init>(MilterServer.java:33)
at com.zimbra.cs.milter.MilterServer.main(MilterServer.java:94)

Same issue for me.

zmcontrol -v

Carbonio Release 22.10.0

I have installed new Carbonio setup 22.10.0 after installing it MTA is not coming up.

zextras@mail:~$ zmcontrol status

Host mail.carbonio1.local

amavis                  Running

antispam                Running

antivirus               Running

directory-server        Running

logger                  Running

mailbox                 Running

memcached               Running

mta                     Stopped

zmmilterctl is not running

opendkim                Running

proxy                   Running

service webapp          Running

service-discover        Running

stats                   Running

zimbra webapp           Running

zimbraAdmin webapp      Running

zimlet webapp           Running

zmconfigd               Running

zextras@mail:~$ 

Logs: /var/log/carbonio.log 

warning: connect to Milter service inet:127.0.0.1:7026: Connection refused
Oct 18 09:17:41 mail postfix/smtpd[1181627]: NOQUEUE: milter-reject: CONNECT from mail.carbonio1.local[172.25.85.31]: 451 4.7.1 Service unavailable - try again later; proto=SMTP
Oct 18 09:17:41 mail postfix/smtpd[1181627]: NOQUEUE: milter-reject: EHLO from mail.carbonio1.local[172.25.85.31]: 451 4.7.1 Service unavailable - try again later; proto=SMTP helo=<mail.carbonio1.local>
Oct 18 09:17:41 mail postfix/smtpd[1181627]: NOQUEUE: milter-reject: MAIL from mail.carbonio1.local[172.25.85.31]: 451 4.7.1 Service unavailable - try again later; from=<admin@carbonio1.local> proto=ESMTP helo=<mail.carbonio1.local>
Oct 18 09:17:41 mail postfix/smtpd[1181627]: disconnect from mail.carbonio1.local[172.25.85.31] ehlo=1 mail=0/1 quit=1 commands=2/3

Hello,

there are some updates available today I can see. I have installed the updates and that has resolved the mentioned issue with MTA.

So try to update all components (apt update&upgrade). 

Hello everyone,

Let me first express my apologies for the inconvenience you've faced the past two days.

There had been an issue with the release that caused this issue, however, thanks to your contribution, I am glad to inform you that we have been able to solve the issue and make the new release available for users to upgrade or perform a clean install without any hiccups or errors.

Please note that the installation procedure has been also updated (specifically step 3 where there are packages that should be installed) so please take a look at the Carbonio CE installation for any doubts.

Thank you very much for your patience.

Best regards,

Arman

@arman Hi Arman,

Thanks for update. Same I have verified now MTA is running up after enable milter.

But I am facing one more issue while accessing Carbonio Admin console.

https://172.25.85.31:6071/login/

Error: "500 Internal Server Error"

nginx logs:

2022/10/19 10:57:36 [error] 2730681#2730681: *380 open() "/opt/zextras/admin/login/i18n/en-IN.json" failed (2: No such file or directory), client: 172.25.84.1, server: , request: "GET /login/i18n/en-IN.json HTTP/1.1", host: "172.25.85.31:6071", referrer: "https://172.25.85.31:6071/login/"

2022/10/19 10:57:39 [info] 2730681#2730681: *384 client closed connection while SSL handshaking, client: 127.0.0.1, server: 0.0.0.0:443

So please look into it.

Hello GKUMAR,

make sure to follow the update installation manual.

You probably have to install the admin UI, this was added now. Run:

apt install carbonio-admin-ui carbonio-admin-console-ui

I did and it is running fine.

Posted by: @gkumar

@arman Hi Arman,

Thanks for update. Same I have verified now MTA is running up after enable milter.

But I am facing one more issue while accessing Carbonio Admin console.

https://172.25.85.31:6071/login/

Error: "500 Internal Server Error"

nginx logs:

2022/10/19 10:57:36 [error] 2730681#2730681: *380 open() "/opt/zextras/admin/login/i18n/en-IN.json" failed (2: No such file or directory), client: 172.25.84.1, server: , request: "GET /login/i18n/en-IN.json HTTP/1.1", host: "172.25.85.31:6071", referrer: "https://172.25.85.31:6071/login/"

2022/10/19 10:57:39 [info] 2730681#2730681: *384 client closed connection while SSL handshaking, client: 127.0.0.1, server: 0.0.0.0:443

 

So please look into it.

 

Hi @gkumar,

Try to run

apt install carbonio-admin-ui
apt install carbonio-admin-console-ui

These are two of the packages that you should manually install. You can see the whole list of these packages on Carbonio CE Installation (Specifically Step 3) since you might need to install other packages as well.

@arman Thanks Arman.

Now Carbonio Admin console is working fine.

To all those who experience problems of accessing the new Administration Console after upgrade, we had updated the Manual Steps to prevent this issue, which requires, as Arman pointed out, to manually install the packages, see Administration console packages. Thanks!