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08/21/2023 09:00
Hello, I'm using carbonio 23.7 on my server. But when i send mail, carbonio gives "No SMTP hosts available for domain". How can i fix this problem? Thanks.
Carbonio version: 23.7.0
OS Version:
NAME="Oracle Linux Server" VERSION="8.8" ID="ol" ID_LIKE="fedora" VARIANT="Server" VARIANT_ID="server" VERSION_ID="8.8" PLATFORM_ID="platform:el8" PRETTY_NAME="Oracle Linux Server 8.8" ANSI_COLOR="0;31" CPE_NAME="cpe:/o:oracle:linux:8:8:server" HOME_URL="https://linux.oracle.com/" BUG_REPORT_URL="https://github.com/oracle/oracle-linux" ORACLE_BUGZILLA_PRODUCT="Oracle Linux 8" ORACLE_BUGZILLA_PRODUCT_VERSION=8.8 ORACLE_SUPPORT_PRODUCT="Oracle Linux" ORACLE_SUPPORT_PRODUCT_VERSION=8.8
Trace:
023-08-20 19:49:50,968 WARN [qtp502800944-226: https://carbonio.EXAMPLE.COM/service/soap/SendMsgRequest ] [name=zextras@EXAMPLE.COM;mid=4;ip=100.105.0.29;oip=149.0.19.1, 100.105.0.2;oproto=https;port=54080;ua=CarbonioWebClient - Chrome 116.0.0.0 (Mac OS)/23.7.4_ZEXTRAS_202307 carbonio 20230726-1255 FOSS;soapId=3355f410;] SoapEngine - handler exception com.zimbra.common.service.ServiceException: system failure: MessagingException ExceptionId:qtp502800944-226: https://carbonio.EXAMPLE.COM/service/soap/SendMsgRequest:1692550190968:e9360a6217032811 Code:service.FAILURE at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:303) at com.zimbra.cs.service.mail.ParseMimeMessage.parseMimeMsgSoap(ParseMimeMessage.java:392) at com.zimbra.cs.service.mail.ParseMimeMessage.parseMimeMsgSoap(ParseMimeMessage.java:140) at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:222) at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:101) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:684) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:508) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:278) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:310) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:219) at javax.servlet.http.HttpServlet.service(HttpServlet.java:707) at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:208) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:799) at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1656) at org.eclipse.jetty.websocket.server.WebSocketUpgradeFilter.doFilter(WebSocketUpgradeFilter.java:292) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) at com.zimbra.cs.servlet.CsrfFilter.doFilter(CsrfFilter.java:152) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) at com.zimbra.cs.servlet.RequestStringFilter.doFilter(RequestStringFilter.java:43) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:48) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) at com.zimbra.cs.servlet.ETagHeaderFilter.doFilter(ETagHeaderFilter.java:36) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) at com.zimbra.cs.servlet.ContextPathBasedThreadPoolBalancerFilter.doFilter(ContextPathBasedThreadPoolBalancerFilter.java:95) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) at com.zimbra.cs.servlet.ZimbraQoSFilter.doFilter(ZimbraQoSFilter.java:113) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) at com.zimbra.cs.servlet.ZimbraInvalidLoginFilter.doFilter(ZimbraInvalidLoginFilter.java:119) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) at org.eclipse.jetty.servlets.DoSFilter.doFilterChain(DoSFilter.java:487) at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:336) at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:301) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:89) at com.google.inject.servlet.ManagedFilterPipeline.dispatch(ManagedFilterPipeline.java:121) at com.google.inject.servlet.GuiceFilter.doFilter(GuiceFilter.java:133) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:552) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:571) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235) at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1440) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188) at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:505) at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186) at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1355) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:234) at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:146) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:322) at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:772) at org.eclipse.jetty.server.handler.DebugHandler.handle(DebugHandler.java:80) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) at org.eclipse.jetty.server.Server.handle(Server.java:516) at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:487) at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:732) at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:479) at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277) at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:338) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:315) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:173) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131) at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:409) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883) at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034) at java.base/java.lang.Thread.run(Thread.java:830) Caused by: javax.mail.MessagingException: No SMTP hosts available for domain EXAMPLE.COM at com.zimbra.cs.util.JMSession.getJavaMailSessionProperties(JMSession.java:308) at com.zimbra.cs.util.JMSession.getSmtpSession(JMSession.java:219) at com.zimbra.cs.util.JMSession.getSmtpSession(JMSession.java:109) at com.zimbra.cs.service.mail.ParseMimeMessage.parseMimeMsgSoap(ParseMimeMessage.java:226) ... 84 more
08/23/2023 18:24
Hello, I'm using carbonio 23.7 on my server. But when i send mail, carbonio gives "No SMTP hosts available for domain". How can i fix this problem? Thanks.
Carbonio version: 23.7.0
Hi,
Sorry to hear about the trouble.
Just to clarify things,
Carbonio CE is currently officially supported by either Ubuntu 20.04LTS or RHEL8.
So though Oracle Linux Version 8.8 shares the same core, we would recommend you to use the officially supported OS.
But as you reached this position,
can you please post the output of below commands:
cat /etc/hostname cat/ete/hosts zmcontrol -v #From your workstation telnet your_server_hostname 25
Thanks again.
Have a good day
🙂
Topic starter
08/27/2023 11:41
Hello, I'm using carbonio 23.7 on my server. But when i send mail, carbonio gives "No SMTP hosts available for domain". How can i fix this problem? Thanks.
Carbonio version: 23.7.0
Hi,
Sorry to hear about the trouble.
Just to clarify things,
Carbonio CE is currently officially supported by either Ubuntu 20.04LTS or RHEL8.
So though Oracle Linux Version 8.8 shares the same core, we would recommend you to use the officially supported OS.
But as you reached this position,
can you please post the output of below commands:
cat /etc/hostname cat/ete/hosts zmcontrol -v #From your workstation telnet your_server_hostname 25
Thanks again.
Have a good day
🙂
[12:30:43@0] [root@carbonio.DOMAIN.COM:~]# cat /etc/hostname carbonio.DOMAIN.COM [12:30:50@0] [root@carbonio.DOMAIN.COM:~]# cat /etc/hosts 127.0.0.1 localhost localhost.localdomain localhost4 localhost4.localdomain4 ::1 localhost localhost.localdomain localhost6 localhost6.localdomain6 100.105.0.29 carbonio.DOMAIN.COM carbonio [12:30:54@0] [root@carbonio.DOMAIN.COM:~]# ip a 1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000 link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00 inet 127.0.0.1/8 scope host lo valid_lft forever preferred_lft forever inet6 ::1/128 scope host valid_lft forever preferred_lft forever 2: ens18: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UP group default qlen 1000 link/ether be:be:f9:a8:25:f5 brd ff:ff:ff:ff:ff:ff inet 100.105.0.29/20 brd 100.105.15.255 scope global noprefixroute ens18 valid_lft forever preferred_lft forever inet6 fe80::b122:5528:43cc:a8c2/64 scope link noprefixroute valid_lft forever preferred_lft forever [12:31:32@0] [root@carbonio.DOMAIN.COM:~]# telnet carbonio.DOMAIN.COM 25 Trying 100.105.0.29... Connected to carbonio.DOMAIN.COM. Escape character is '^]'. 220 carbonio.DOMAIN.COM ESMTP Postfix quit 221 2.0.0 Bye Connection closed by foreign host. [12:31:41@0] [root@carbonio.DOMAIN.COM:~]# su - zextras [zextras@carbonio ~]$ zmcontrol -v Carbonio Release 23.7.0
08/29/2023 14:50
@mt190502 Just run the commands below:
zmprov ms `zmhostname` zimbraSmtpPort 25 zmcontrol restart