Hello Community and Zextras Team,
I am experiencing a severe, system-wide issue with configuration persistence in the Admin Panel for the latest version of Carbonio CE.
**The core problem is not just one field, but global configuration persistence within the MTA section:**
* **Failure Scope:** Changes made in the entire **Mail Transfer Agent (MTA)** configuration area (including **Inbound Flow & Security**, **Outbound Flow**, **Antivirus & Antispam**, and **Advanced**) **DO NOT PERSIST** after a system restart (`carbonio-mta.target`).
* **Reversion:** All settings revert to their default values upon service restart.
**Observed Symptom:**
When attempting to save settings in the **Postscreen Tuning** sub-section, the interface returns a JavaScript error:
`can't access property "replace", b.zimbraMtaPostscreenDnsblMinTTL is undefined`
Can you please advise on a fix?
Thank you.
---
**System Info:**
* Platform: Carbonio Community Edition 25.9
* OS: Ubuntu 24.04 LTS
@oqix
Thanks for the detailed feedback. I will test and get back to you!
Hello,
It seems I may have found the reason why I can't edit the MTA settings in the admin panel.
A normal check of all Carbonio processes didn't find it, but when I checked amavis directly,
I found that it is running like a zombie.
● carbonio-mailthreat.service - Carbonio Mail Threat Daemon
Loaded: loaded (/usr/lib/systemd/system/carbonio-mailthreat.service; disabled; preset: enabled)
Active: active (running) since Sun 2025-10-19 20:52:46 CEST; 10min ago
Process: 1381154 ExecStartPre=bash -c echo REWRITE amavis | netcat -w ${configd_rewrite_timeout} localhost ${configd_listen_port}; echo REWRITE antispam | netcat -w ${configd_rewrite_timeout} localhost ${configd_listen_port}; /opt/zextras/common/sbin/amavis-mc (code=exit>
Main PID: 1381189 (/opt/zextras/co)
Tasks: 12 (limit: 28741)
Memory: 196.6M (peak: 204.1M)
CPU: 14.435s
CGroup: /system.slice/carbonio-mailthreat.service
├─1381188 /usr/bin/perl -T /opt/zextras/common/sbin/amavis-mc
├─1381189 "/opt/zextras/common/sbin/amavisd (master)"
├─1382322 "/opt/zextras/common/sbin/amavisd (virgin child)"
├─1382323 "/opt/zextras/common/sbin/amavisd (virgin child)"
├─1382325 "/opt/zextras/common/sbin/amavisd (virgin child)"
├─1382326 "/opt/zextras/common/sbin/amavisd (virgin child)"
├─1382327 "/opt/zextras/common/sbin/amavisd (virgin child)"
├─1382328 "/opt/zextras/common/sbin/amavisd (virgin child)"
├─1382329 "/opt/zextras/common/sbin/amavisd (virgin child)"
├─1382330 "/opt/zextras/common/sbin/amavisd (virgin child)"
├─1382331 "/opt/zextras/common/sbin/amavisd (virgin child)"
└─1382332 "/opt/zextras/common/sbin/amavisd (virgin child)"
Oct 19 20:53:03 name amavis[1381189]: extra modules loaded after daemonizing/chrooting: /etc/perl/Net/libnet.cfg, Mail/DKIM/ARC/MessageSignature.pm, Mail/DKIM/ARC/Seal.pm, Mail/DKIM/ARC/Verifier.pm, Mail/SpamAssassin/Logger/Amavislog.pm, Mail/SpamAssassin/Plugin/DMARC.pm>
Oct 19 20:53:06 name amavis-mc[1381188]: Process [1382437] started: /opt/zextras/common/sbin/amavis-services msg-forwarder
Oct 19 20:53:06 name amavis-mc[1381188]: Process [1382438] started: /opt/zextras/common/sbin/amavis-services childproc-minder
Oct 19 20:53:06 name amavis-mc[1381188]: Process [1382439] started: /opt/zextras/common/sbin/amavis-services snmp-responder
Oct 19 20:53:06 name amavis-mc[1381188]: Process [1382437] exited (/opt/zextras/common/sbin/amavis-services msg-forwarder) after 0.0 s: exit 2
Oct 19 20:53:06 name amavis-mc[1381188]: Exceeded restart count, giving up on (/opt/zextras/common/sbin/amavis-services msg-forwarder)
Oct 19 20:53:06 name amavis-mc[1381188]: Process [1382438] exited (/opt/zextras/common/sbin/amavis-services childproc-minder) after 0.0 s: exit 2
Oct 19 20:53:06 name amavis-mc[1381188]: Exceeded restart count, giving up on (/opt/zextras/common/sbin/amavis-services childproc-minder)
Oct 19 20:53:06 name amavis-mc[1381188]: Process [1382439] exited (/opt/zextras/common/sbin/amavis-services snmp-responder) after 0.0 s: exit 2
Oct 19 20:53:06 name amavis-mc[1381188]: Exceeded restart count, giving up on (/opt/zextras/common/sbin/amavis-services snmp-responder)
I tried restarting it, as well as all other services,
but I haven't found a solution yet.
Maybe an installation error?
Thank You