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[Solved] Problem with Tasks in Webmail

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(@alexmanafan)
Joined: 7 months ago
Posts: 5
Topic starter  

Hello, when creating a task in webmail, the data is filled in and when saving, the window closes and the created task does not appear.
This happens with Carbonio CE 23.11 and Ubuntu 20.04.


   
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(@sharif)
Admin
Joined: 2 years ago
Posts: 372
 

@alexmanafan

Hi,

Please bootstrap the task db by executing the following command and after restarting services check again:

# PGPASSWORD=$DB_ADM_PWD carbonio-tasks-db-bootstrap carbonio_adm 127.0.0.1

Please let us know how it went?

Thanks and regards,

Sharif


   
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(@cleverflores)
Joined: 2 years ago
Posts: 15
 

@sharif database for Task is initialized, but does not save tasks in 23.12


   
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(@alexmanafan)
Joined: 7 months ago
Posts: 5
Topic starter  

@sharif No, I had already done it, but I still did it again to be sure, this does not fix the problem, when you click on the Save button, the window simply closes but does not save the task.


   
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(@sharif)
Admin
Joined: 2 years ago
Posts: 372
 

@cleverflores

Hi,

Merry Christmas.

Could you please let us knw the output of these commands:

root@mail:~# systemctl list-units carbonio*

and 

root@mail:~# apt-cache policy carbonio-tasks*

Thanks and regards,

Sharif


   
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(@sharif)
Admin
Joined: 2 years ago
Posts: 372
 

@alexmanafan 

Hi,

Merry Christmas.

Could you please let us knw the output of these commands:

root@mail:~# systemctl list-units carbonio*

and 

root@mail:~# apt-cache policy carbonio-tasks*

 

For 23.11.0, I made a made a video here, just to be sure you can take a look at it. After creating that video tasks was working properly.

 

Thanks and regards,

Sharif


   
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(@alexmanafan)
Joined: 7 months ago
Posts: 5
Topic starter  

@sharif Hello, Merry Christmas too.
The result is:

  UNIT                                               LOAD   ACTIVE SUB     DESCRIPTION
  carbonio-clamav-sidecar.service                    loaded active running Carbonio clamav sidecar proxy
  carbonio-clamav-signature-provider-sidecar.service loaded active running NGINX Carbonio ClamAV signature provider sidecar
  carbonio-docs-connector-sidecar.service            loaded active running Carbonio docs connector sidecar proxy
  carbonio-docs-connector.service                    loaded active running Carbonio docs connector daemon
  carbonio-docs-editor-sidecar.service               loaded active running Carbonio Docs server sidecar proxy
  carbonio-docs-editor.service                       loaded active running Carbonio Docs Server
  carbonio-files-db-sidecar.service                  loaded active running Carbonio Files database sidecar
  carbonio-files-sidecar.service                     loaded active running Carbonio Files sidecar proxy
  carbonio-files.service                             loaded active running Carbonio Files daemon
  carbonio-mailbox-sidecar.service                   loaded active running Mailbox carbonio proxy sidecar
  carbonio-mta-sidecar.service                       loaded active running Carbonio mta sidecar proxy
  carbonio-preview-sidecar.service                   loaded active running Carbonio Preview sidecar proxy
  carbonio-preview.service                           loaded active running Carbonio Preview daemon
  carbonio-prometheus-mysqld-exporter.service        loaded active running Carbonio Prometheus MySQL exporter
  carbonio-prometheus-nginx-exporter.service         loaded active running Carbonio Prometheus NGINX exporter
  carbonio-prometheus-node-exporter.service          loaded active running Carbonio Prometheus Node Exporter
  carbonio-prometheus-openldap-exporter.service      loaded active running Carbonio Prometheus OpenLDAP exporter
  carbonio-proxy-sidecar.service                     loaded active running NGINX carbonio proxy sidecar
  carbonio-storages-sidecar.service                  loaded active running Storages-CE sidecar proxy
  carbonio-storages.service                          loaded active running Carbonio Storages-CE daemon
  carbonio-tasks-db-sidecar.service                  loaded active running Carbonio Tasks database sidecar
  carbonio-user-management-sidecar.service           loaded active running Carbonio User Management sidecar proxy
  carbonio-user-management.service                   loaded active running Carbonio User Management daemon
  carbonio.service                                   loaded active exited  LSB: Carbonio Services
carbonio-tasks-ce:
  Installed: (none)
  Candidate: 0.2.0-1ubuntu1~
  Version table:
     0.2.0-1ubuntu1~ 500
        500  https://repo.zextras.io/release/ubuntu  focal/main amd64 Packages
carbonio-tasks-db:
  Installed: 0.0.1-1ubuntu1~
  Candidate: 0.0.1-1ubuntu1~
  Version table:
  0.0.1-1ubuntu1~ 500
        500  https://repo.zextras.io/release/ubuntu  focal/main amd64 Packages
        100 /var/lib/dpkg/status
carbonio-tasks-ui:
  Installed: 0.0.7-1ubuntu1~
  Candidate: 0.0.7-1ubuntu1~
  Version table:
  0.0.7-1ubuntu1~ 500
        500  https://repo.zextras.io/release/ubuntu  focal/main amd64 Packages
        100 /var/lib/dpkg/status
carbonio-tasks:
  Installed: (none)
  Candidate: 0.2.0-1ubuntu1~
  Version table:
     0.2.0-1ubuntu1~ 500
        500  https://repo.zextras.io/release/ubuntu  focal/main amd64 Packages

Everything seems correct, I'll do a clean install and follow your video.

 


   
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(@sharif)
Admin
Joined: 2 years ago
Posts: 372
 

@alexmanafan 

Hi,

I can see carbonio-tasks-ce candidate is available but not installed:

carbonio-tasks-ce:
  Installed: (none)
  Candidate: 0.2.0-1ubuntu1~
  Version table:
     0.2.0-1ubuntu1~ 500
        500   https://repo.zextras.io/release/ubuntu   focal/main amd64 Packages

 

It should be like:

root@mail:~# apt-cache policy carbonio-tasks*
carbonio-tasks-ce:
  Installed: 0.2.0-1ubuntu1~
  Candidate: 0.2.0-1ubuntu1~
  Version table:
  0.2.0-1ubuntu1~ 500
        500  https://repo.zextras.io/release/ubuntu  focal/main amd64 Packages
        100 /var/lib/dpkg/status
carbonio-tasks-db:
  Installed: 0.0.1-1ubuntu1~
  Candidate: 0.0.1-1ubuntu1~
  Version table:
  0.0.1-1ubuntu1~ 500
        500  https://repo.zextras.io/release/ubuntu  focal/main amd64 Packages
        100 /var/lib/dpkg/status
carbonio-tasks-ui:
  Installed: 0.0.7-1ubuntu1~
  Candidate: 0.0.7-1ubuntu1~
  Version table:
 *** 0.0.7-1ubuntu1~ 500
        500  https://repo.zextras.io/release/ubuntu  focal/main amd64 Packages
        100 /var/lib/dpkg/status

 

Try installing carbonio-tasks-ce before doing a fresh installation as a last resort and do bootstrap and pending-setups. And finally restart all services and then check if it works or not. Otherwise, you can do a fresh installation anytime.

I hope it helps.

Thanks again and wish you a happy and blessed year ahead.

Regards,

Sharif


   
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(@alexmanafan)
Joined: 7 months ago
Posts: 5
Topic starter  

@sharif Grateful for your time, I installed carbonio-tasks-ce and it now works. I should have seen it wasn't installed.
Thank you!


   
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(@sharif)
Admin
Joined: 2 years ago
Posts: 372
 

@alexmanafan 

Hi,

Glad that this solved the issue.

And don't worry, we miss things like these all the times.

Cheers and Happy new year to you !

Regards,

Sharif


   
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(@anahuac)
Joined: 10 months ago
Posts: 304
 

My two cents to help organizing it 🤣 

https://www.anahuac.eu/carbonio-enabling-tasks-feature/

 

Telegram: @CarbonioMail


   
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(@kornel)
Joined: 2 months ago
Posts: 16
 

In 24.1.0 on RHEL need to enable carbonio-tasks.service

$ systemctl enable carbonio-tasks.service
$ systemctl start carbonio-tasks.service

   
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