quota error on fres...
 
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quota error on fresh install

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(@jrmchp)
Joined: 7 years ago
Posts: 17
Topic starter  

Emotionnal roller coster... After 3 mails send  / received, i cannot do anything... Reply print the same message has above, simple sent `

 

com.zimbra.cs.mailbox.MailServiceException: mailbox exceeded quota of 10240 bytes

 

zextras@T6v-Carbonio2:~/log$ carbonio prov gqu $(hostname -f)
jeremy@ocp.org 10240 8709

 

when i go to my preferences on account, quota is marked as Unlimited. 

 

really don't understand what is going on. Really disapointed, never has an issue like that after almost 15years of zimbra...


   
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(@jrmchp)
Joined: 7 years ago
Posts: 17
Topic starter  

complicated to like and use carbonio if there is no support for ce version... 


   
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(@anahuac)
Joined: 1 year ago
Posts: 324
 

Well... it's not complicated tbh.... Free Software doesn't come with a private and professional support integrated to it, right?

Free Software gets reliable for it's community and the sharing of experience that comes from it.

In my case I didn't have this issue you describe at all. I have installed many Carboio CE servers and it didn't happen once, so I'm not really sure why it happened to you.

Did you try to set that user quota using the cli command?

Have in mind Carbonio is pretty new and not all options in the UI are totally funcional.

You can also join us in Telegram @CarbonioMail

Regards


   
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(@jrmchp)
Joined: 7 years ago
Posts: 17
Topic starter  

@anahuac i know it's free, so free from any official support. The thing is there isn't unofficial support as well. Maybe it's to fresh. 

 

For my quota issue, i've install as asked by Sharif. Quota is defined on admin panel at cos level.

The zmprov command on the account show a 10G quota, the commands given by Sharif show something else. 

 

I've probably done something wrong, but don't know what. 


   
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(@sharif)
Admin
Joined: 3 years ago
Posts: 591
 

@jrmchp 

Hi,

We can understand your expectations. We respect that. I have already informed our devs team about this issue. I will let you know the update once I hear anything from them.

We try our best to get the resolution as fast as we can but sometimes it takes more time than expected. But that is completely due to the process. I hope would understand.

Therefore, while we get back to you please be with us with your valuable feedback.

Regards,

Sharif


   
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