Good morning all.
Some users have reported us that emails that are sent (and arrive the destination) are also saved in the Drafts folder.
Does anybody have any clue what we could do to avoid this?
Have a great day and thank you very much! 😉
Does this happen while using the webmail or another mail client?
it happens every now and then... I couldn't find any reasonable explanation... it doesn't happens always though.
I think it's relates to that waiting period to send.
People hit send and don't wait those 2 or 3 seconds it takes to be actually sent... and move from the screen to do other things... and that makes Carbonio to save a draft for it.
Take a look and let me know if my theory is correct =)
Never happened, but anahuac's theory seems reasonable. I will test if I ever find some time 🙂
I figured that reload the webmail interface in the browser (F5) seems to make that "bug" go away =)
It's in the WEBMail. We're gonna make some tests, and we'll let you know when it happens..
thanks to all