is there anyone here has successfully set an email signature on Carbonio CE?
I cant set the signature from the web client, when I click Save it says "signature information required", even though I already provided the information. Here is the pic: https://postimg.cc/Wtbvts1H
However, I can set the signature from the admin console but there is a catch, its always got the formatting wrong.
here is the pic of how I set the signature from the admin console: https://postimg.cc/bDqjxhHd
here is the signature when I try to compose an email: https://postimg.cc/XBJSPkPb
Is it a bug, or there is another way to properly set an email signature?
thank you
I have the same problem with facing same issue but no response from anyone and couldn't find this topic troubleshooting in search engine.
I also have the same issue, but i have solution for that.
I also have the same issue, but i have solution for that.
What to you mean you have a solution? It would be interesting to know how you resolved the issue.
In Carbonio 24.3.0 the signature is not appearing in any new email.
My experience is, that it works, iff you after creating the signature logs out of the client and in again.
It looks like a possible bug or formatting issue in Carbonio CE. Since setting the signature through the web client isn't working, and the admin console method distorts formatting, you might want to check for any updates or patches. Also, try using plain text first to see if the issue is related to HTML formatting. If the problem persists, reporting it to Zextras support could help.
@tanvarian
I just checked the issue on Carbonio Release 24.12.1 and found no issue. I have prepared something for you to visualize the whole thing:
Regards
It sounds like a frustrating issue. If the web client isn't saving the signature properly and the admin console formatting is incorrect, it could be a bug or a limitation in Carbonio CE. You might want to check if any recent updates or patches address this. Alternatively, using an email signature software could help ensure consistency and proper formatting across all users.
Hi Everyone,
If you think it is a bug that you have encountered and tested, I would request you to report it here using the mentioned format. It would faster and easier for the devs to take a look at it.
Regards,
If the web client isn't saving the signature correctly and the admin console is causing formatting issues, it could be a bug or a limitation in Carbonio CE. Checking for recent updates or patches might help. Alternatively, using an email signature software could ensure consistent formatting across all users.