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unable to set an email signature | Carbonio CE

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(@tanvarian)
Joined: 2 years ago
Posts: 2
Topic starter  

is there anyone here has successfully set an email signature on Carbonio CE?

I cant set the signature from the web client, when I click Save it says "signature information required", even though I already provided the information. Here is the pic: https://postimg.cc/Wtbvts1H

 

However, I can set the signature from the admin console but there is a catch, its always got the formatting wrong.

here is the pic of how I set the signature from the admin console: https://postimg.cc/bDqjxhHd

here is the signature when I try to compose an email: https://postimg.cc/XBJSPkPb

 

Is it a bug, or there is another way to properly set an email signature?

thank you


   
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(@tiffany20)
Joined: 2 years ago
Posts: 1
 

I have the same problem with facing same issue but no response from anyone and couldn't find this topic troubleshooting in search engine.


   
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(@handgt)
Joined: 2 years ago
Posts: 1
 

I also have the same issue, but i have solution for that.


   
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(@rosch)
Joined: 11 months ago
Posts: 22
 

Posted by: @handgt

I also have the same issue, but i have solution for that.

What to you mean you have a solution? It would be interesting to know how you resolved the issue.

In Carbonio 24.3.0 the signature is not appearing in any new email.

 


   
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(@hvillemoes)
Joined: 2 years ago
Posts: 12
 

My experience is, that it works, iff you after creating the signature logs out of the client and in again.


   
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(@anahuac)
Joined: 1 year ago
Posts: 324
 

May I suggest you to take a look to this tutorial?

https://www.anahuac.eu/carbonio-adding-a-signature/


   
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