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Carbonio CE broken

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(@trelawny)
New Member
Joined: 9 years ago
Posts: 5
Topic starter  

Well after over two year trouble free the server is now broken upgrading from 25.6 to 25.12. I'm only able to connect to the sever via SSH. 
I followed the upgrade docs to the letter, however its appears Ubuntu was also upgraded from 22.04 to 24.04

zextras@mail:/$ zmcontrol status
Socket.c: loadable library and perl binaries are mismatched (got first handshake key 0xeb00080, needed 0xf380080)

I don't want to reinstall if there's   


   
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(@sharif)
Reputable Member Admin
Joined: 4 years ago
Posts: 902
 

@trelawny

Hi,

Considering the sensitivity, I would not recommend to do upgradation of both OS & Carbonio CE at the same time. I would recommend one of the following approaches:

  1. Install Carbonio CE on a Upgraded OS and migrate the data from old system to the new one.
  2. Upgrade the OS first; then upgrade the Carbonio CE.

But regardless of approaches; always take backup/snapshot of your system as Upgrading is a sensitive and critical task.

You could try recompiling perl libraries by cpan but it could also make the issue worst.

I would recommend the first approach, if you do not want to test with your data. 

Regards,

 


   
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(@trelawny)
New Member
Joined: 9 years ago
Posts: 5
Topic starter  

Thanks for the response!

I did the posting late last night hence why it appears truncated. The 27.12 upgrade also upgraded the OS to 24.04 from 22.04, this I wasn’t expecting. I performed the ‘apt full-upgrade’ command as per the documentation.
I have since done some research and was wondering whether a rerun of the official installation script after first remove the software package is an alternate way to go thus ‘preserving data’

Any and all ideas welcomed at this time

Thanks….


   
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(@sharif)
Reputable Member Admin
Joined: 4 years ago
Posts: 902
 

@trelawny 

At this point of time, I would suggest following:

1. Install a fresh Carbonio CE
2. Try Imapsync to transfer data 

 


   
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(@trelawny)
New Member
Joined: 9 years ago
Posts: 5
Topic starter  

I have rebuilt the server Ubuntu 24.04/Carbonio-CE 25.12 and working. 
Domains, Accounts, Aliases, Distribution Lists/Members all migrated onto it.
However, I'm unable to import the emails/contacts/calendar in (.tgz) files.
Carbonio-ce 25.12 doesn't seem to support "zmprov" calls to the mailboxes so the old migration script fails.
Any workaround out there!

Thanks again for for supportive reply


   
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(@trelawny)
New Member
Joined: 9 years ago
Posts: 5
Topic starter  

I have rebuilt the server Ubuntu 24.04/Carbonio-CE 25.12 and working. 
Domains, Accounts, Aliases, Distribution Lists/Members all migrated onto it.
However, I'm unable to import the emails/contacts/calendar in (.tgz) files.
Carbonio-ce 25.12 doesn't seem to support "zmprov" calls to the mailboxes so the old migration script fails.
Any workaround out there!

Thanks again for for supportive reply


   
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(@trelawny)
New Member
Joined: 9 years ago
Posts: 5
Topic starter  

Hello Admin
Please close this topic!
I have resolved all my issues and I now have an up-to-date Carbonio-CE running on Ubuntu 24.04 LTS.


   
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(@vladki)
Active Member
Joined: 5 months ago
Posts: 20
 

Hello @trelawny, can you please shere with others how did you fix it? (And what got broken in the first place?)


   
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