Installation error ...
 
Notifications
Clear all

Installation error Carbonio CE on Ubuntu 24.04.3

8 Posts
3 Users
0 Reactions
51 Views
(@manspan)
New Member
Joined: 5 years ago
Posts: 5
Topic starter  

Hello everybody,

I' m trying to install Carbonio CE on Ubuntu 24.04.3 using the "Automatic Script-based Installation", but unfortunately the installation fails.
The first error I get is:

gpg: can't open '|etc|zextras|service-discover|cluster-credentials.tar.gpg': No such file or directory
gpg: decrypt_message failed: No such file or directory
tar: This does not look like a tar archive
tar: consul-acl-secret.json: Not found in archive
tar: Exiting with failure status due to previous errors

Could you help me?

 

This topic was modified 5 days ago by manspan

   
Quote
(@sharif)
Reputable Member Admin
Joined: 3 years ago
Posts: 800
 

@manspan

Hi,

You get this error after following these steps:

  1. Set hostname & /etc/hosts
  2. Configure Zextras Repo
  3. Download and execute the official script

?


   
ReplyQuote
(@manspan)
New Member
Joined: 5 years ago
Posts: 5
Topic starter  

Hi,
I've followed steps 1,2 and 3. The error message appears 6 minutes after the installation had started.
Before that, I found out two more errors:
|usr|lib|tmpfiles.d|postgresql-common.conf:2: Failed to resolve user 'postgres':No such process
|usr|lib|tmpfiles.d|postgresql-common.conf:4: Failed to resolve group 'postgres':No such process


   
ReplyQuote
(@olivianaylor)
New Member
Joined: 6 days ago
Posts: 1
 

followed steps 1,2 and 3. The error message appears 6 minutes after the installation had started.
Before that, I found out two more errors:
|usr|lib|tmpfiles.d|postgresql-common.conf:2: Failed to resolve user 'postgres':No such process
|usr|lib|tmpfiles.d|postgresql-common.conf:4: Failed to resolve group 'postgres':No such process


   
ReplyQuote
(@sharif)
Reputable Member Admin
Joined: 3 years ago
Posts: 800
 

@manspan @olivianaylor

Ignore this warning as you would get to see warnings like this through out the process. The script checks for that value prior making any change, hence we get to see these warnings. Continue with the installation. When it finishes, check everything (feature, functionality).


   
ReplyQuote
(@manspan)
New Member
Joined: 5 years ago
Posts: 5
Topic starter  

Hi,

I've tried again the installation using a previous Ubuntu version (22.04), the error still remains:

gpg: can't open '|etc|zextras|service-discover|cluster-credentials.tar.gpg': No such file or directory
gpg: decrypt_message failed: No such file or directory
tar: This does not look like a tar archive
tar: consul-acl-secret.json: Not found in archive
tar: Exiting with failure status due to previous errors


   
ReplyQuote
(@sharif)
Reputable Member Admin
Joined: 3 years ago
Posts: 800
 

@manspan 

Could you please dump the complete terminal output from the beginning to the error here?


   
ReplyQuote
(@manspan)
New Member
Joined: 5 years ago
Posts: 5
Topic starter  

Hi,

the output is 2183 lines. Would you prefer to send it to you as a text file?


   
ReplyQuote