[Solved] no X-SPAM headers in receiving mail

After zmantispamctl restart I see is running but I don't see mails in my spam/junk folder and mails in INBOX don't have x-spam headers 

antispam Running
antivirus Running
directory-server Running
mailbox Running
memcached Running
mta Running
opendkim Running
proxy Running
service webapp Running
service-discover Running
stats Running
config service Running

Hi @sharif,

You have any idea where I can find more info about this topic?

@max_s

Hi,

Have you done any modification or else the X-Spam headers should be there? I did a new installation and received a test mail from gmail. The email I received has X-Spam headers.

root@mail:~# su - zextras -c "zmcontrol status"
Host mail.zextras.xyz
        amavis                  Running
        antispam                Running
        antivirus               Running
        directory-server        Running
        mailbox                 Running
        memcached               Running
        mta                     Running
        opendkim                Running
        proxy                   Running
        service webapp          Running
        service-discover        Running
        stats                   Running
        config service          Running
root@mail:~#

and 

Return-Path: <imsilsa26112@gmail.com>
Received: from mail.zextras.xyz (LHLO mail.zextras.xyz) (185.213.27.93) by
 mail.zextras.xyz with LMTP; Fri, 10 May 2024 19:46:41 +0600 (BDT)
Received: from localhost (localhost [127.0.0.1])
	by mail.zextras.xyz (Postfix) with ESMTP id 5F5741C32DD
	for <zextras@zextras.xyz>; Fri, 10 May 2024 19:46:41 +0600 (+06)
X-Virus-Scanned: amavis at zextras.xyz
X-Spam-Flag: NO
X-Spam-Score: -0.559
X-Spam-Level:
X-Spam-Status: No, score=-0.559 required=3.2 tests=[DKIM_SIGNED=0.1,
 DKIM_VALID=-0.1, DKIM_VALID_AU=-0.1, DKIM_VALID_EF=-0.1,
 DMARC_PASS_NONE=-0.6, FREEMAIL_ENVFROM_END_DIGIT=0.25, FREEMAIL_FROM=0.001,
 HTML_MESSAGE=0.001, RCVD_IN_DNSWL_NONE=-0.0001, RCVD_IN_MSPIKE_H2=-0.001,
 SPF_HELO_NONE=0.001, SPF_PASS=-0.001, T_SCC_BODY_TEXT_LINE=-0.01]
 autolearn=ham autolearn_force=no
Authentication-Results: mail.zextras.xyz (amavis); dkim=pass (2048-bit key)
 header.d=gmail.com
Received: from mail.zextras.xyz ([127.0.0.1])
 by localhost (mail.zextras.xyz [127.0.0.1]) (amavis, port 10024) with ESMTP
 id g5AGGAUSZB45 for <zextras@zextras.xyz>;
 Fri, 10 May 2024 19:46:40 +0600 (+06)
Received: from mail-io1-f47.google.com (mail-io1-f47.google.com [209.85.166.47])
	(using TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits)
	 key-exchange X25519 server-signature RSA-PSS (2048 bits) server-digest SHA256)
	(No client certificate requested)
	by mail.zextras.xyz (Postfix) with ESMTPS id 32B441C32D7
	for <zextras@zextras.xyz>; Fri, 10 May 2024 19:46:40 +0600 (+06)
Received: by mail-io1-f47.google.com with SMTP id ca18e2360f4ac-7e1b4f96994so50108539f.2
        for <zextras@zextras.xyz>; Fri, 10 May 2024 06:46:40 -0700 (PDT)

Regards,

Sharif

@sharif 

No I cannot remember changing anything from spam.

If I run

systemctl list-unit-files "carbonio*"

carbonio-avdb-updater.service disabled enabled
carbonio-prometheus.service disabled enabled

but everything else is enabled.

If I run zmcontrol status I get

Host mail1.x.x

antispam Running
antivirus Stopped
zmfreshclamctl is not running
directory-server Running
mailbox Running
memcached Running
mta Running
opendkim Running
proxy Running
service webapp Running
service-discover Running
stats Running
config service Running

but if I run zmclamdctl status I get
clamd is running.

running zmamavisdctl status I get

amavisd is running.
amavisd-mc is running.

Hi @sharif 

output of: carbonio prov gs $(hostname -f) zimbraServiceEnabled
zimbraServiceEnabled: antispam

output of: zmcontrol status

amavis Running
antispam Running

I noticed a zextras document that says to look at /opt/zextras/conf/salocal.cf.in but this file does not exists.

I don't see any X-SPAM headers in my mails.

All spam/junk folders of al users/mailaccounts are empty except for some mailaccounts on one specific domain.

@max_s 

What is the output of:

zextras@mail:~$ carbonio prov gacf | grep -i zimbraSpamHeader

Regards,

Sharif

@sharif 

zimbraSpamHeader: X-Spam-Flag
zimbraSpamHeaderValue: YES

It looks like if the mail is not checked since there is nothing in the junk/spam folders

But I see 1 domain with one mailaccount that is working fine. Can it be the way the domains/accounts are imported when migrating from zimbra to carbonio ?

@max_s 

Could you please elaborate the scenario a bit more for our better understanding?

also, I have the salocal.cf.in in my system.

zextras@mail:~/conf$ pwd
/opt/zextras/conf
zextras@mail:~/conf$
zextras@mail:~/conf$ ls -ll *.in
-rwxr-xr-x 1 zextras zextras 41425 Jul 29 10:20 amavisd.conf.in
-rwxr-xr-x 1 zextras zextras  4711 Jul 29 10:20 cbpolicyd.conf.in
-rwxr-xr-x 1 zextras zextras 27718 Jul 29 10:20 clamd.conf.in
-rwxr-xr-x 1 zextras zextras 28045 Jul 29 10:20 dspam.conf.in
-rwxr-xr-x 1 zextras zextras  7209 Jul 29 10:20 freshclam.conf.in
-rwxr-xr-x 1 zextras zextras  9601 Jul 17 11:20 log4j.properties.in
-rwxr-xr-x 1 zextras zextras   154 Jul 17 11:20 mta_milter_options.in
-rwxr-xr-x 1 zextras zextras    31 Jul 29 10:20 opendkim-localnets.conf.in
-rwxr-xr-x 1 zextras zextras  1794 Jul 29 10:20 opendkim.conf.in
-rwxr-xr-x 1 zextras zextras   488 Jul 29 10:20 postfix_header_checks.in
-rwxr-xr-x 1 zextras zextras  4438 Jul 29 10:20 salocal.cf.in
-rw-r----- 1 zextras zextras   103 Jul 29 10:20 saslauthd.conf.in
-rwxr-xr-x 1 zextras zextras    74 Jul 17 11:19 spnego_java_options.in
-rwxr-xr-x 1 zextras zextras    45 Jul 17 11:20 stats.conf.in
-rwxr-xr-x 1 zextras zextras  7851 Jul 29 10:20 zmssl.cnf.in
zextras@mail:~/conf$

Regards,

Sharif

Hi Sharif,

Sorry for late reply. My problem is now solved. I think by solving the amavis problem all of my spam problems were solved.

• Got my x-spam headers back
• Mails assigned to SPAM is in junk folder
• Far less spam now

For now thanks for the help.