Dear All
The requirements I'm using are:
Ubuntu 24.04
Carbonio Release 26.6.2 (CE)
Is this a bug or a configuration error on my part? I'm getting the error "The meeting you are looking for does not exist" when someone else joins the meeting as a guest. I've tried various methods and I'm frustrated because they haven't solved my problem. I really need your help 🙁
What I've done:
1. systemctl restart carbonio-message-broker (status active)
systemctl restart carbonio-message-dispatcher (status active)
systemctl restart carbonio-ws-collaboration (status active)
systemctl restart carbonio-videoserver (status active)
2. PGPASSWORD=$DB_ADM_PWD carbonio-message-dispatcher-migration carbonio_adm 127.78.0.10 20000 (result: carbonio-message-dispatcher-migration: command not found)
3. added PGPASSWORD=$DB_ADM_PWD carbonio-files-db-bootstrap carbonio_adm 127.0.0.1
PGPASSWORD=$DB_ADM_PWD carbonio-tasks-db-bootstrap carbonio_adm 127.0.0.1
PGPASSWORD=$DB_ADM_PWD carbonio-ws-collaboration-db-bootstrap carbonio_adm 127.0.0.1
PGPASSWORD=$DB_ADM_PWD carbonio-message-dispatcher-db-bootstrap carbonio_adm 127.0.0.1
status:
curl -v removed link | jq
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0* Trying 127.78.0.4:10000...
* Connected to 127.78.0.4 (127.78.0.4) port 10000
> GET /health HTTP removed link
> Host: 127.78.0.4:10000
> User-Agent: curl removed link
> Accept: */*
>
< HTTP removed link 200 OK
< Server: Jetty(12.0.19)
< Date: Tue, 15 Sep 2026 22:49:25 GMT
< Content-Type: application/json
< X-WSC-API-VERSION: 1.6.0
< Content-Length: 403
<
{ [403 bytes of data]
100 403 100 403 0 0 1126 0 --:--:-- --:--:-- --:--:-- 1128
* Connection #0 to host 127.78.0.4 left intact
{
"isLive": true,
"status": "ok",
"dependencies": [
{
"name": "database",
"isHealthy": true
},
{
"name": "authentication_service",
"isHealthy": true
},
{
"name": "profiling_service",
"isHealthy": true
},
{
"name": "xmpp_server",
"isHealthy": true
},
{
"name": "event_dispatcher",
"isHealthy": true
},
{
"name": "storage_service",
"isHealthy": true
},
{
"name": "previewer_service",
"isHealthy": true
},
{
"name": "videoserver_service",
"isHealthy": true
}
]
}