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Images pasted from Carbonio web cannot be seen by the recipient

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(@adminjeff)
New Member
Joined: 6 days ago
Posts: 3
Topic starter  

Friends,
When I paste an image into the body of an email from Carbonio Web, recipients can't see it. What should I do? I have Carbonio version 24.3.0.
Please help me.


   
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(@sharif)
Reputable Member Admin
Joined: 3 years ago
Posts: 711
 

@adminjeff

Hi,

Our devs are aware of this issue. Until we get any further update on this topic, I would recommend you to use "Add attachments" button in the editor to attach the image with an email.

regards,


   
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(@adminjeff)
New Member
Joined: 6 days ago
Posts: 3
Topic starter  

@sharif 

Thanks for your quick response. I hope it comes soon because fixing this would be very helpful, and we have to rely on an email client or sometimes deal with users who don't understand.


   
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(@sharif)
Reputable Member Admin
Joined: 3 years ago
Posts: 711
 

@adminjeff 

Thanks for your understanding. By the way, you have written your CE version is 24.3.0 is it correct or you meant 25.3.0?


   
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(@adminjeff)
New Member
Joined: 6 days ago
Posts: 3
Topic starter  

@sharif 

That's right, I still have version 24.3.0


   
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(@sharif)
Reputable Member Admin
Joined: 3 years ago
Posts: 711
 

@adminjeff 

I would recommend you to upgrade your system to the latest version. Since, 24.3.0 there were several releases including security focused fixes. Please take a look at the upgradation segment of CE documentation and upgrade your system to avoid any inconvenience.

Upgrade to Carbonio CE 25.3.1


   
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