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Unused mobile devices


dgoodrich
(@dgoodrich)
Joined: 3 years ago
Posts: 2
Topic starter  

Good day,

Currently we are running Zimbra 8.8.9_GA Network Edition with Zextras. We have a fairly rapid turnover in mobile devices as most employees get a new City provided phone for free every 12 months.

We have many devices on the list as managed but they have not sync'd in months, some over a year. As many of these devices are employee owned I do not know what was done with them. Given to wives or children maybe?

How can I remove these devices without sending a wipe command, and will the device drop off the list if it can not be contacted to complete a wipe command?

Thanks,

DAve


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dgoodrich
(@dgoodrich)
Joined: 3 years ago
Posts: 2
Topic starter  

In the main zextras section listing all devices, you can remove the history for previous devices. I suspect that is what I want but I am not certain. Will that prevent the device from syncing again, or simply remove the history?

 

DAve


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radhika.nemane
(@radhika-nemane-2)
Joined: 5 months ago
Posts: 3
 

 Hello,

Removing the devices from the list will just remove the history, you can add the same device again.

Thanks and regards

Radhika


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