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Zextras 3.0.11 failing to download ZAL

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(@phoenix)
Posts: 105
Topic starter
 

I'm having a problem installing the latest release, the zal download fails with the following:

Downloading the ZAL library. It might take a few minutes ...
** GET http://openzal.org/2.15/zal-2.15-8.8.15.jar ==>
500 read timeout (11s)
500 read timeout at bin/get_zal.pl line 49.

Unable to check for or download the latest version of the ZAL
component.
You need to upgrade the ZAL component manually.
Check the documentation at www.zextras.com on the subject to
locate which version is the correct one for this release of
Zextras Suite and your version of Zimbra.

Once you have downloaded the the appropriate file for your
Zimbra version, rename it as « zal.jar » and place it in
the packages subdirectory, currently located at

/downloads/zextras_suite/packages

and rerun the installer.

Exiting ...

If I download that zal manually, it does that without problems. I then rename it to zal.jar and run the installer again and don't download the packages. Whether I answer yes or no to the question about download the packages it always tries to download the zal file again and fails.

Am I missing something obvious here?

[EDIT]Sorry, the title should have said "Failing to install".

Downloading the ZAL library. It might take a few minutes ...
** GET http://openzal.org/2.15/zal-2.15-8.8.15.jar ==>
500 read timeout (11s)
500 read timeout at bin/get_zal.pl line 49.

Unable to check for or download the latest version of the ZAL
component.
You need to upgrade the ZAL component manually.
Check the documentation at www.zextras.com on the subject to
locate which version is the correct one for this release of
Zextras Suite and your version of Zimbra.

Once you have downloaded the the appropriate file for your
Zimbra version, rename it as « zal.jar » and place it in
the packages subdirectory, currently located at

/downloads/zextras_suite/packages

and rerun the installer.

Exiting ...

If I download that zal manually, it does that without problems. I then rename it to zal.jar and run the installer again and don't download the packages. Whether I answer yes or no to the question about download the packages it always tries to download the zal file again and fails.

Am I missing something obvious here?

[EDIT]Sorry, the title should have said "Failing to install".

 
Posted : 06/18/2020 20:44
(@odothecat)
Posts: 30
 

I am having the exact same problem as Phoenix has described above.

 

I tried doing the same install yesterday and didn't have this problem - has anything changed at the Zextras end?

 
Posted : 03/08/2023 09:43
(@arman)
Posts: 394
Admin
 
Posted by: @odothecat

I am having the exact same problem as Phoenix has described above.

 

I tried doing the same install yesterday and didn't have this problem - has anything changed at the Zextras end?

https://support.zextras.com/hc/en-us\n\nThey will certainly provide you with the best possible solution for the product.\n"}" data-sheets-userformat="{"2":17025,"3":{"1":0},"10":1,"12":0,"17":1}">Hi @odothecat,

If you are a Zextras Suite customer, I highly recommend opening a ticket to our Customer Support team here explaining your issue:  https://support.zextras.com/hc/en-us

They will certainly provide you with the best possible solution for the product.

Regards,

Arman

 

 
Posted : 03/08/2023 16:26