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Domain Admin error after import

 
ZeXtras Customer Center
Last Post by Klug 13 years ago
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 Klug
(@klug)
Posts: 37
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Hi.

AFAIK there's no bugzilla and we should use the forum to open bugs 8)

A quick reminder of my setup : I run ZeXtrasBackup on a NE server, only to be able to import data from the ZeXtrasMigrationTool.

We imported (nicely) 7 users and 4 domains a couple of days ago.

One of the account imported was a GlobalAdmin and was imported as a GlobalAdmin (maybe the tool could show a warning about this?).
I've now downgraded the account to "Domain Admin".

However, when he logs into the admin WebUI, he gets a "ZeXtras Core missing" error.
And I get an error (obviously) in the mailbox.log :

Code:
2011-08-05 09:12:57,206 INFO [btpool0-1391://server:7071/service/admin/soap/zextras] [name=user@domain.tld;mid=687;ip=88.163.66.122;ua=ZimbraWebClient - FF3.0 (Mac);] soap - zextras
2011-08-05 09:12:57,206 INFO [btpool0-1391://server:7071/service/admin/soap/zextras] [name=user@domain.tld;mid=687;ip=88.163.66.122;ua=ZimbraWebClient - FF3.0 (Mac);] extensions - ZeXtras API SOAP Handler: Exception: {module=ZxCore,action=version}
at com.zextras.lib.ZEPublicAPIManager.execPAPIRequest(Unknown Source)
at com.zextras.lib.ZESOAPBackend.handle(Unknown Source)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:294)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:215)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:208)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:814)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166)
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:543)
at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:946)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:405)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410)
at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)

I made a quick check in the domain/CoS/user (zmprov gd, gc and ga) but see nothing related to ZeXtras.

Of course, other DomainAdmins (on other domains) don't have this problem.

Any idea?

 
Posted : 08/05/2011 09:19
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